Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
Bedrijf heeft geantwoord
Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Toon meer
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Contactgegevens
22N102 Pepper Rd, 60010, Lake Barrington, Verenigde Staten
- 847-527-8880
- info@treetime.com
- www.treetime.com
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The whole ordering experience was easy…
The whole ordering experience was easy and I received my package fairly quickly.
22 september 2025
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Antwoord van Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Happy tree lover
Great customer service and a fantastic tree. I would not not hesitate to make future purchases.
31 juli 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
App for Android does not work
At the time of writing this review, I am unable to control the tree via the app. I am still waiting to hear back in regarding the app. It appears it is incompatible with Android phones.
4 oktober 2025
Antwoord van Treetime
We just got word that this app was updated in the Google Play store today and it should be resolved 100%! Please accept our sincerest apologies for this.
Fast service
Fast service. Kept me informed on delivery. I have not yet unpacted yet but I have no doubt it will be beautifull..
2 oktober 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
Your customer service is top notch!
Your customer service is top notch!! I spoke with Ann, and she was so helpful, and kind!! I also spoke with a gentleman, but unfortunately I did not catch his name. He was also very nice!! More companies need to follow your lead when it comes to taking care of customers!!
26 september 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
Beautiful ornaments just as they were…
Beautiful ornaments just as they were pictured and fantastic packaging to protect the shipment!
20 september 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
Treetime is fantastic!
Treetime is a great company to work with. Their customer service goes above and beyond to make sure that you are taken care of. They return your calls promptly and are very professional and friendly. A good company in my opinion.
21 september 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
The tree was as described
The tree was as described. It is beautifully made. I am surprised at the good quality. I have never owned a faux tree. This tree did not disappoint. It was easy to assemble for me to look at it before I decided to it was perfect. Looking forward to decorating it for Christmas season.
Customer was so kind when I had called about my order.
23 september 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
If ALL Holiday Decorating was this Simple!
The website was very user-friendly. The order arrived quickly, and the item looked very much like the photos on the website! The tree was easy to carry and it was super-easy to set up (very clear instructions!). If every holiday task were this simple! And the very best part for me was a minimum of needles dropped. Looking forward to using this very well-made tree for many years to come.
23 september 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
I made an error when ordering
I made an error when ordering. Instead of canceling, I got a personal phone call to verify. Very nice. Very helpful
20 september 2025
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
I ordered a tree and didn’t realize…
I ordered a tree and didn’t realize that the order would not be processed until the late summer. I originally gave the company one star but I was wrong. After checking multiple sites, the tree I ordered fit the bill. I can’t wait to receive it!
17 februari 2025
Review zonder uitnodiging
Antwoord van Treetime
Thank you so much for your feedback and your business! Have a Merry Christmas!
I just back ordered a tree
I just back ordered a tree. So I don’t really have any experience to talk about
29 januari 2025
Antwoord van Treetime
It was great speaking to you this afternoon and thank you for being so kind! I'm sure you'll love your tree this Christmas, too.
The tree that I ordered and was charged…
The tree that I ordered and was charged for in January has not been received.
21 januari 2025
Antwoord van Treetime
It's an automated email that's sent out after several weeks. It doesn't take into account for pre-orders that won't arrive for many months. Very sorry that we sent this to you by accident.
Great advice to narrow down preferred…my tree
Great advice to narrow down preferred tree. Delivery prompt...tree is beautiful...just bought storage bag and looking forward to Holiday Seasons to come.
16 januari 2025
Antwoord van Treetime
Thank you so much for your review and your business.
Sending me an email to rate something I…
Sending me an email to rate something I purchased over a month ago and it still hasn't shipped. Like cmon man.
16 januari 2025
Antwoord van Treetime
It's an automated email that's sent out after several weeks. It doesn't take into account for pre-orders that won't arrive for many months. Very sorry that we sent this to you by accident.
Antwoord van Treetime
Thank you very much.
Antwoord van Treetime
Really sorry about this. We recommend checking spam or junk mail to see if it's in there by chance. If not, we'd be glad to email you a copy and try again.
I received my package on time.
6 januari 2025
Antwoord van Treetime
Thank you very much for your feedback and your business!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.