Treetime Reviews 2.013

All around great selection, great price 😊

Wanted a new tree Wanted it to look realistic. Wanted LED bulbs to avoid the burnout from incandescent.

Was happy with selection. Some of the tree have eye bulging prices. was happy that one of my favs was on sale.

Delivery speed was average.

assembly instructions were good.

one bit of advice, pay attention to the order of pieces as you pull the tree out. you need to get it back in the box later

Way more artificial looking than the tree we purchased 10 years ago from Treetime.

They are easy to work with and their products are of the highest quality.

It was great to be able to get the proper replacement led lamps for the tree I purchased from you few years ago. The email correspondence on how to navigate your site was very helpful.

The customer service is the best. Very responsive and product knowledge is second to none.
PS the website has all the information I have needed for replacement parts and tools needed to keep the tree we purchased up to date and looking as good as the day we bought it. Thank you

Took a long time to get. Arrived well after Christmas. Trees are cute but the one doesn’t really look like my cat.

The bulbs I ordered were just what I needed to keep my tree going another year!

I love that I can call and actual talk to someone. If I had to leave a message my call was always returned.

Ornaments came in great condition. All is good.

Great surprise Xmas gifts for my two sons and their families. And me! Xmas trees and decorations now put away until next year. Illuminated 6ft Palm trees are still up --and will likely stay up! New Hampshire winters can be long and dark.

Used the tree for the 1st time this past Christmas (2025); the lights are bright & fill the tree; putting it together was easy & the branches fill in well with a little straightening & bending.

My light problem was resolved. It took a couple of tries but, everyone was
patient and helpful and communication was great.

I needed light bulb replacements. It was easy to order online and I received the bulbs in a week.

The tree is beautiful and easy to arrange. It does not have lights, but was supposed to have a cord and foot control, and it doesn’t, therefore four stars. One corner of the box was damaged by the metal post (the plastic protector had come off) so I was worried, but it’s all in good condition.

We can hardly wait for Christmas 2026! Our tree is going to make our space so cozy.

I really like the tree that I ordered. The first one delivered did not have the burlap base but a black bucket. I contacted Treetime and they told me the burlap base was unstable but they would replace the one that I had if I wanted. I did so we swapped the trees.

You Had the bulbs I needed and delivery was fast.

Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags" from mold pour over; rubber on the "trunk" of tree easily comes off with contact of assembly/dis-assembly (which happens during manufacturing); shiny metal screws on trunk very visible on this model of tree; and twine around metal branches are unraveling. I placed felt pads over shiny screws and cut strips to cover chrome showing on "bark" which worked great. The lighting options are awesome and I even kept it up past New Years!!