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Beoordeeld met 2 van de 5 sterren

A master sculptor in an ancient kingdom carved a breathtaking idol from a rare emerald gemstone. The sculpture was believed to bring prosperity, but soon after its unveiling, misfortune struck crops f... Toon meer

Beoordeeld met 5 van de 5 sterren

It's breathtakingly beautiful in the sunlight! The gemstones are cleanly and precisely cut, with even and soft reflections. The 3D pendant has distinct layers and looks particularly vibrant under the... Toon meer

Beoordeeld met 4 van de 5 sterren

It shines beautifully under light! The gemstone has a soft, elegant sparkle that looks high-end rather than flashy.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely happy with my experience i got my Ra's vigil pendant. A timeless piece made with passion. Definitely buying more items here i recommand ⭐️⭐️⭐️⭐️⭐️

Bedrijfsgegevens


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3,9

Goed

TrustScore 4 uit 5

81 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 46% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Beautiful work

My only regret is that I waited so long to purchase a piece from true gemstone sculpture

1 april 2026
Logo True Gemstone Sculpture

Antwoord van True Gemstone Sculpture

Hi Selah! This comment made our whole day! So happy you love your TGS piece, and we’re already excited for your next order!

Beoordeeld met 4 van de 5 sterren

It shines beautifully under light

It shines beautifully under light! The gemstone has a soft, elegant sparkle that looks high-end rather than flashy.

17 februari 2026
Review zonder uitnodiging
Logo True Gemstone Sculpture

Antwoord van True Gemstone Sculpture

Hi Williams,
Thank you for your wonderful 4-star review! We’re so glad you love the soft, elegant sparkle of your gemstone and that it feels high-end rather than flashy. This is exactly the quality we aim to deliver with every piece at True Gemstone Studio. We appreciate your support and hope you enjoy your jewelry!

Beoordeeld met 2 van de 5 sterren

The Cursed Emerald Idol

A master sculptor in an ancient kingdom carved a breathtaking idol from a rare emerald gemstone. The sculpture was believed to bring prosperity, but soon after its unveiling, misfortune struck crops failed, the king fell ill, and the sculptor mysteriously disappeared. Villagers whispered that the gemstone held a trapped spirit, and anyone who gazed too long into its shimmering depths would see visions of their own downfall. Eventually, the idol was sealed away, but rumors say it still breathes in the dark.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Sapphire Widow

A delicate sculpture carved from pure sapphire depicted a woman in mourning. Legend says the artist used a gemstone taken from a cursed ocean wreck. After its completion, anyone who owned the sculpture experienced deep loneliness and loss. Relationships crumbled, and families drifted apart. Some claimed the sculpture’s expression subtly changed over time, becoming more sorrowful. Eventually, it earned the name The Sapphire Widow, as every owner ended up isolated, as if the sculpture demanded companionship at a terrible cost.

11 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Blood Ruby Sculpture

A wealthy collector commissioned a sculpture made from deep red rubies, symbolizing power and immortality. However, each person involved in its creation suffered tragic ends accidents, madness, and betrayal. The final piece looked almost alive, as if the rubies pulsed like a beating heart. Over time, the owner became obsessed, claiming the sculpture whispered to him at night. He vanished, leaving behind only the gemstone figure and a room stained with unexplained dark marks.

12 april 2026
Review zonder uitnodiging

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 5 van de 5 sterren

The customization process was smooth…

The customization process was smooth and professional. Customer service was patient and kept me updated, and the final result matched my vision perfectly.

20 februari 2026
Review zonder uitnodiging
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Antwoord van True Gemstone Sculpture

Thank you, Abby! We are beyond thrilled to hear that the final result matched your vision perfectly. For us, the customization process is a shared journey of storytelling. We believe every gemstone and every carved detail should resonate with the wearer's soul. Thank you for trusting TGS with your ideas—it was an honor to craft this for you!

Beoordeeld met 1 van de 5 sterren

I decided to order a custom gemstone…

I decided to order a custom gemstone piece after confirming all the details with the seller. They assured me everything would be made exactly as discussed. But when I received it, the design looked quite different and poorly executed. It didn’t feel like a custom piece at all. I tried explaining the issue, but they kept saying it was close enough and refused to fix it. Considering the price I paid, I expected much better quality and service. Overall, it felt like a waste of money.

8 april 2026
Review zonder uitnodiging
Logo True Gemstone Sculpture

Antwoord van True Gemstone Sculpture

Dear Henry,
Thank you for sharing your feedback. We are sincerely concerned to hear about your experience, as it does not align with the high standards of artistry and customer care we strive for at True Gemstone.
We take every "Wearable Sculpture" we create very seriously. Regarding the custom details and the communication you mentioned, we would like to investigate this immediately. However, we are currently unable to locate a custom order under your name in our system.
Could you please provide your Order Number or contact us directly at service@truegemstone.com?
We are committed to resolving this to your full satisfaction. If there has been any misunderstanding or discrepancy in the craftsmanship, we will make it right. Your trust in our art is our top priority.

Beoordeeld met 1 van de 5 sterren

I ordered a gemstone sculpture as a…

I ordered a gemstone sculpture as a birthday gift for my sister after seeing some really nice pictures online. When it arrived, I was honestly shocked. The finishing was rough, and there were small cracks in the stone that made it look cheap. It didn’t match the photos at all. I reached out to customer support hoping for a replacement, but they kept delaying and didn’t give a clear solution. In the end, I had to rush and buy another gift. It was a frustrating and disappointing experience.

8 april 2026
Review zonder uitnodiging
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Antwoord van True Gemstone Sculpture

Dear Eva,
Thank you for your feedback. However, we are very surprised by your comments as they do not reflect the core values or the standard operating procedures of True Gemstone.
Our brand is built on the pursuit of artistic perfection and absolute customer satisfaction. Our team treats every "Wearable Sculpture" as a masterpiece and prides itself on providing dedicated, transparent support to our collectors.
After a thorough internal audit, we cannot find any record of a return request or communication history matching your description, nor can we locate an order under your name. We take such claims very seriously. If you have indeed purchased from us, please provide your Order Number or contact us directly at service@truegemstone.com with your order details. If there is a genuine issue, we are committed to resolving it until you are 100% satisfied.
We stand firmly behind the craftsmanship of our work and our commitment to our community.

Beoordeeld met 1 van de 5 sterren

I did not receive an invoice in box or…

I did not receive an invoice in box or the ring I ordered

31 maart 2026
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Antwoord van True Gemstone Sculpture

Response from True Gemstone Sculpture:
Hi Brittany, we’re so sorry for the confusion!
Please note this was a Split Shipment to get your necklace to you faster. We sent a notification about this on March 31st (it might be in your spam). Your Wild Ranging Ring is currently being hand-finished by our artisans to ensure its sculptural quality and will be shipped via expedited mail shortly.
We’ve emailed you the details and proof of notification. We’d be grateful if you’d consider updating your review once the full order arrives. Thank you for your patience!

Beoordeeld met 4 van de 5 sterren

Absolutely impressed by the…

Absolutely impressed by the craftsmanship! The metal is smooth and refined, no rough edges at all, and the gemstone is securely set. You can really feel the quality in every detail.

4 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Your website is very user friendly

Your website is very user friendly. Easy to navigate, secure payment practices installed. I ordered the angel wings with blue topaz in sterling silver necklace. It is a beautiful piece. My Father passed away 18 years ago. I miss him every day. His favorite color was blue. As I was scrolling through FB this necklace caught my eye. My Father is a beautiful angel still watching over his family. So, I had to have this necklace to represent him. The angel wings for him and the blue topaz for his favorite color, also looks like a little tear drop.I love the fact it has two size rings. It can go from a 16 or 18 inch necklace. The wings are perfectly crafted and shines so beautifully. This is not just a necklace, it's a fine piece of art that will become an heirloom.

2 maart 2026
Logo True Gemstone Sculpture

Antwoord van True Gemstone Sculpture

Dear Michelle
We are honored that our wearable sculpture could become a vessel for such profound sentiment.

Beoordeeld met 5 van de 5 sterren

Beautifully Unique Necklace

This company offers the most unique jewelry that I have ever seen. The necklace that I ordered is beautiful - high quality and well made. I will definitely order from this company again!

25 februari 2026
Beoordeeld met 3 van de 5 sterren

Horse and topaz ring

This ring was an item I did not want to keep in my order due to the fact that it is gold-plated sterling. You said the piece was already being cast & I could not cancel the order. I am sorry that you did not allow me to cancel the order a the gold plating is very bright & makes the ring look fake. Please cancel the rest of my order at this point.

25 februari 2026
Logo True Gemstone Sculpture

Antwoord van True Gemstone Sculpture

Thank you for your feedback. However, we must provide a formal clarification regarding the details mentioned in your review.

Upon a thorough verification of your order, we can confirm that this shipment consisted of necklaces and earrings in our signature 'Oxidized Black' and 'Sterling Silver' finishes. There were no 'gold-plated rings' in this order, nor have we dispatched any gold-plated ring products to you.

We believe there may be a mix-up between this TGS order and a purchase from another brand or a different transaction.

To ensure your concerns are addressed accurately, please contact us directly at our official email (service@truegemstone.com) and include photos of the items you received. We are committed to verifying the details via email and resolving any issues arising from this misunderstanding

Beoordeeld met 5 van de 5 sterren

Perfect in Design, Service & Value

From the style to the service, everything is impeccable! The design is creative, the workmanship is high-quality, the customer service is patient, the logistics are fast, and the packaging is elegant. The entire process is very pleasant, truly achieving high aesthetics + high quality + high cost-effectiveness.

4 maart 2026
Review zonder uitnodiging

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