UK Bathrooms Reviews 

Unfortunately, the item we purchased had been discontinued, however, Robyn was extremely helpful. She sent me lots of other options, so we were able to find an alternative. We look forward to receiving our product and we would definitely recommend UK bathrooms, to others! Thank you.

I bought a bathroom accessory item from U.K. bathrooms and had an issues a few weeks after taking receipt. They address this issues professionally and quickly, keeping me well informed with progress and proposed outcomes.

Excellent service and response - and also fabulous product!!!

felt like dealing with humans not robots
super kind and helpful throughout

It's a couple of years since we bought the sanitary ware for my mother's home but recently a problem developed with the fixing of the toilet seat. I contacted UK Bathrooms and Charlotte was extremely helpful. She contacted Villeroy & Boch who immediately sent out replacement parts which we have now fitted. Such a good experience to have excellent service. Thank you UK Bathrooms, we have recommended you to our neighbours who are about to start a renovation project.

Oliver who helped me locate the proper flush plates was excellent. He took the time to contact the manufacturer and find the correct unit for me.

I was kept informed of my purchase , when the stock arrived in their warehouse and when it left.

Great service and their website was easy to navigate.

I had ordered a Duravit basin for the bathroom, and the web page indicated 1-3 days. I ordered Sunday night and received it Tuesday afternoon, ie. within 2 days. Southampton area.

Not just a new bathroom but a total new design.
When it came down to the fitting
Matt was brilliant and did the tiling and top fitter Tom did more tiling both to exceptional standards
Matt fitted the ceiling and the glass panels and put a new floor down that was then covered with cushion flooring
Brilliant job
An electrician wired up the lights, and cupboards
Finally towel rails, and a toilet roll holder were fitted and it was finished
Very quick and efficient service, no mess, we were very pleased with everything.
Would highly recommend
Well done.

Be warned. Do NOT buy from uk bathrooms if you want your products delivered on time. Zero service and very little communication.
I ordered a sink with an advertised delivery time of 3 to 10 days - over 5 weeks later, and after several emails from me to ask where my order was, I received it but, by then, too late to be fitted. They refuse to refund my money, telling me to claim under section 75 of the Consumer Credit Act.
Extremely polite email from them “Due to unforeseen challenges”, “we understand how disappointing and frustrating this must be”, and “we sincerely apologize for any inconvenience it has caused”.
So common this situation is for them that they claim to have compiled step-by-step guides on how to initiate a chargeback with some commonly used card providers. I have no idea where this is.
Again, please be wary of this company.

I would recommend UK Bathrooms every time they are quick & efficient and easy to contact first class

If you.re of a nervous disposition I would leave this company well alone. I did get the item I ordered in the end but throughout the whole process I was led a merry dance. They even pinged my phone for two rings to make it look like they had tried to call me.

Brilliant experience. Great service from Oliver. Would recommend UK bathrooms to anyone! Will be using again in the future.

recently purchased a new bathroom suite from UK Bathrooms and I am absolutely delighted with the products and service I received. The website was easy to use and I was able to find exactly what I was looking for at a very competitive price. I placed my order online and it was delivered within a few days. All of the products were well-packaged and arrived in perfect condition.

I was particularly impressed with the quality of the bathroom suite. The fixtures and fittings are all very well-made and look great in my new bathroom. I was also very pleased with the customer service I received. When I had a question about one of the products, I was able to speak to a knowledgeable customer service representative who was able to answer my question quickly and efficiently.

Overall, I am extremely happy with my experience with UK Bathrooms. I would highly recommend them to anyone looking for high-quality bathroom products at a competitive price.

My first time buying a toilet on line. An amazing experience, I wanted a nice modern toilet to improve the look of my toilet, which looked dated. Went online found Uk bathroom and the service and delivery was prompt and professional.
Thanks team.

I was searching for something that would complement the color scheme of our new en-suite, and the person we spoke to was incredibly helpful. We ended up purchasing Crosswater taps. Our new bathroom now features Crosswater vanity units and taps, and we absolutely love the result!

UK Bathrooms provided an excellent service form start finish. The range of choice and styles gave us lots to choose from and we were able to find exactly the items we wanted for our en-suite with some personalised help from customer service. Communication was clear and very responsive. We received quality products and an excellent delivery service.

Fantastic service with great communication throughout! Really happy with our beautiful new ensuite! You can feel the quality of the taps and shower - much better than cheaper ones I’ve had before. These feel like they’re built to last and even the plumber commented on how nice they were.

We were looking for a toilet and got great recommendations. The soft closing and self cleaning toilet has made a difference in our home. The customer service from UK Bathrooms was great, friendly and delivery was arranged around our availability. Thank you for all your help.

Unbelievable / unacceptable - still taking orders whilst telling people to follow a chargeback or section 75 process for unfulfilled orders. Zero comms, no help, leaving genuine customers at considerable loss whilst they're 'relaunching' their business with your cash in their pocket. Steer clear people; now and in the future.

Do not order from them ! We ordered early September and were told delivery was 7-10 days, when chased they still haven’t responded and still no bathroom or refund, now having to claim through the bank. Can’t believe their website is still going.

Absolutely con artist company, they took my order and took my payment for over £500 and the goods never turned up.
I had absolutely no communication from then, I tried to call but got an answer phone saying they have basically gone bankrupt and I should receive an email.
I emailed them again and now I finally have a response from them saying the above and that I need to reclaim my money by actioning an Section 75, which is a process to reclaim money for goods purchased on a credit card, I purchased my goods via a debit card so have no way of claiming my money back.
I went onto their website and they are still taking payments for goods, they are absolutely just robbing people by taking payment when they know they have basically gone bankrupt.