Repeat order from last year of Ash Logs, kindling and fire lighters. Last year’s logs were great, not too big for log burner, wonderful flame and gave out good heat. Expect same again. Hassle free... Toon meer
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Lees wat reviewers zeggen
Customer Service was very helpful when there was an issue with Carrier who failed to deliver on the specified day. The product was well packaged and easy to store. The heat logs give off good heat... Toon meer
Excellent website, easy to navigate. Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct. Sadly, the pallet delivery com... Toon meer
Bedrijf heeft geantwoord
Great company and have no hesitation in recommending. Communication is first class along with their product(wood) all n all they did exactly ‘what they said on the tin’ Thank you. One happy custom... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs
100% Committed To Quality Products & Customer Service
Geschreven door het bedrijf
- Quality Guaranteed
- We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
- Quality Service Guaranteed
- As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
- Fast Dispatch & Delivery
- We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery
Need Help Or Advice?
Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801
Contactgegevens
Bay 6 Fergusons Transport, NE24 1QQ, Blyth, Verenigd Koninkrijk
- 01661 243 530
- sales@uklogsdirect.co.uk
- www.uklogsdirect.co.uk
4,9
Uitstekend
7K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very positive experience
Very positive experience. My order was delivered exactly as described, with nothing missing. Order process was easy. The only down side was it was delivered a day later than expected but this was more an issue with the courier.
The product seems to be of a good quality, regular lengths with a nice range of sizes. I just need to burn some now.
30 september 2026
Great company
Great company. Easy to use website with clearly marked products. Easy to order and really quick and friendly delivery service.
I have ordered from here before and would recommend to friends
29 september 2026
Delivered on time by a very polite and…
Delivered on time by a very polite and helpful lorry delivery driver and seem great quality, this company was recommended to me by our log burner service engineer and what a good recomendation.
30 september 2026
Excellent website
Excellent website, easy to navigate.
Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct.
Sadly, the pallet delivery company kept us waiting one morning and one afternoon and couldn’t be bothered to let us know there was delay. However their driver was excellent . This is absolutely no criticism of UK logs direct.
23 september 2026
Antwoord van UKLogsDirect
Hi Terence
Thank you for taking the time to review us, we hope you enjoy your purchase!
Emma
Very helpful customer service
Very helpful customer service. Good product, prompt delivery thank you
23 september 2026
Antwoord van UKLogsDirect
Hi Sally
Thank you for the 5* review.
Emma
With reference to my review of 23 nov…
With reference to my review of 23 nov this was due to a mistske on my part .so my comments were unjustifide and appologise. To uklogsdirect who have bern more than fair and understanding on this matter
23 september 2026
Review zonder uitnodiging
Antwoord van UKLogsDirect
Hi Deborah
Thank you for taking the time review us.
Emma
Fast and reliable delivery as always
24 september 2026
Antwoord van UKLogsDirect
Hi Steve
Thank you for continuing to use us, we really do appreciate it.
Emma
Antwoord van UKLogsDirect
Hi Tina
Thank you for the 5* review.
Emma
Antwoord van UKLogsDirect
Hi Jen
Thank you for the 5* review.
Emma
A little letdown this season
We have been ordered from UKLogsDirect for years as they are good. However, this order we received wasn't as good as before. The half crate seems smaller or less logs in it comparing to last season. We hope they do better next time.
Delivery service was good as always.
23 september 2026
Delivery came a day later than order.
Delivery came a day later than order., but as I’m retired it doesn’t really matter the driver was pleasant put the crate as I asked . There are a lot of small pieces this time and the bulk of logs are small compared to the last couple of years regards Paul
22 september 2026
Antwoord van UKLogsDirect
Hi Paul
Thank you for your review and for taking the time to chat to me yesterday and I hope I managed to explain and resolve the issue to your satisfaction and I hope to see you back again next year
Kind regards
Mark
Used for several years now
Used for several years now. Always reliable and good quality logs
23 september 2026
Antwoord van UKLogsDirect
Hi Jamie
Thank you for your continued custom, it really is appreciated.
Emma
Highly Recommended !
This is the first time I've used UK Logs Direct. The logs shown in its advertisement appeared uniform, clean and well presented, which matched exactly what I was looking for. Price and prompt delivery were a bonus.
I normally purchase three or four loads each year and consider myself a regular user. It's always nice to be treated as a valued customer and with UK Logs Direct you can be sure that if you need any advice or concerns give them a call and they'll listen and make sure you're happy with your order.
I would certainly recommend UK Logs Direct !
22 september 2026
Antwoord van UKLogsDirect
Hi Pete
Thank you for taking the time to review us. We hope to see you in the future.
Emma
good customer service
easy to order. prompt delivery and excellent customer service from the man delivering the wood
18 september 2026
Antwoord van UKLogsDirect
Hi Gilly
Thank you for taking the time to review us.
Emma
Delivered with care
Delivered with care, straight up drive and into garage with electric mover. Kept me informed throughout delivery journey. Excellent
21 september 2026
Antwoord van UKLogsDirect
Hi Grahame
Thank you for the 5* review.
Emma
Antwoord van UKLogsDirect
Hi Ian
Thank you for taking the time to review us.
Emma
Antwoord van UKLogsDirect
Hi Amanda
Thank you for the 5* review, we hope you enjoy your purchase.
Emma
Antwoord van UKLogsDirect
Hi Anthony
Thank you for the 5* review.
Emma
Antwoord van UKLogsDirect
Hi Jane
Thank you for taking the time to review us.
Emma
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