UK Vans Direct Reviews 21

Mark couldn't have been more helpful from first enquiry.
Great service and van delivered on time.
I was a bit sceptical about parting with my money at first but nothing to worry about these guys sorted me out with new van 100% with no hassle at all , no need to worry about anything

We have just taken delivery of a Fiat Ducato through UK Vans Direct. Throughout the process we dealt with James who was exemplary throughout.
I would highly recommend this company, nothing was too much trouble for James, even replying to my questions when he was on holiday.
Thank you for making the whole process easy and stress free.

Great service, great van, great deal. Thank you, well pleased.

just purchased a Nissan tipper through vans direct
cannot fault the service they gave us all went through very smoothly. From the initial phone call with James Mason who was extremely helpful to delivery of the vehicle there were no issues.
Many thanks Gary at Grandstand Stoneleigh Events

I was very sceptical and nervous about making such a large purchase with a company I had no experience with. I did my own background research and called a few companies who had photos of their sign written vans on the reviews. That was helpful, as was speaking with my bank.
James was professional throughout and patiently dealt with my concerns.
The process was simple and as described. my van was delivered on the back of a small transporter from Wales, a bit dirty from the journey but otherwise all as ordered. My log book arrived three months later as promised.
Cant fault the service (I dealt with James Mason as have many) and the price was very competitive.
So if youre reading this wondering, "is this company safe and legit?" as I did, then hopefully this review will reassure you. I am a sole trader and a genuine buyer and i'd be happy to recommend UK Vans Direct to you.

Van arrived promptly and all as agreed. James was very helpful at all times. Pleased with the vehicle and the price.

I purchased a new van for my business through UK Vans Direct. Their offer was the best I could find and whilst it took 6 months from paying my initial deposit it was worth the wait.

James Mason kept me updated throughout. When he couldn't take a call (as he's super busy with other clients) he always returned my call and kept me informed throughout the process.

I have to admit it was a leap of faith transferring cash over in advance, but all the due diligence checks came back positive. And to their credit the van was delivered, exactly as specified on the day agreed.

Purchased a new van which we are very pleased with, the communication whilst buying the vehicle was first class, and James was excellent to deal with.

Absolutely fantastic service ,
With thanks to James Mason for going over and above, being on hand to answer any queries no matter what time, making the whole experience run smoothly.
I purchased a Vauxhall Movano and was kept up to date every step of the way.

Good company to deal with, way cheaper than any garage, slight delay with delivery 2 weeks late, van delivered to our door, does not get any better than this.

Great company, we were kept well informed of when our vehicle would be available and delivered.Good price too.
James was very helpful and communicated well with us.

Great service!
I'm super pleased for the service i received from UK Vans Direct, and a special thanks to James Mason, whom was fantastic from start to finish.
Great honest advise, great organization, van delivered at the exact date and time slots as agreed. Absolutely hassle free as i was very busy at the time, What a help!
I will definitely recommend to my friends and use myself in future!!!
Ones again, many many thanks!!!

Very efficient, was slightly concerned and probably overly high maintenance as I had spotted a couple of bad reviews. There was a delay, however a Director took the time to call me and reassure me that the vans would arrive and the delay was down to Fiat at the docks, not UK Van Direct. Was given a new delivery date and all 4 turned up as promised. Would highly recommend.

great advice, easy deal. van 1st class and on time. Recommend

Great communication up to the point of receiving my vehicle

Van is Fantastic - James helped from start to finish and has even been in contact after the sale to see if all is ok and if I'm satisfied. ( Great help ) Customer service 5* Would recommend yourselves to friends and colleagues and especially to ask for James. Thankyou for all your help and assistance. Helpful all the way - Big Thumbs up

I purchased a Ford Transit Custom from UK Vans Direct, I was informed of estimated delivery date when placing order, James Mason kept in touch during pre- delivery & delivery date was as anticipated. I had not dealt with this company before & was a little nervous for this reason, but I found dealing with James an absolutely pleasure and the whole process was faultless. My van is superb & I cannot recommend this company enough

I ordered a van from UK Vans Direct in July 2021 and paid £500 deposit for a ford transit custom to be delivered Sept/October 2021, I never received any updates from them until I chased them up towards the end of August to be told there was delays and it would now be a November delivery, I called them again in November to be told it would now be December delivery. February 2022 and I chased them up again to be told Ford UK had cancelled all the 2021 orders and if I wanted to order again it would be at 2022 prices for delivery at the end 2022. The company are currently advertising ford transit custom vans for delivery Feb/March 2022. This company is a waste of time and I would recommend to order your new van elsewhere. If I could leave no stars I would have done but unfortunately this is not possible.
I will also be contacting West Yorkshire Trading Standards to report Uk vans direct
and would suggest anyone else who has been let down by this company to do the same.

Far from happy, had an order with them since May 2021, was informed, my Ford transit van was coming on numerous occasions, my order was cancelled by the company in February 2022, stating they could not get deliveries from the Ford factory. Then on their website, the very same day. The company had advertisements for Ford transit vans for immediate delivery at 2022 prices.