Superb. 3m LED profiles delivered in strong tube. No damage at all. Packaged with care. Arrived quickly with FedEx - no issues. Good quality equipment for a professional finish to my acoustic panels.... Toon meer
Bedrijf heeft geantwoord
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Superb. 3m LED profiles delivered in strong tube. No damage at all. Packaged with care. Arrived quickly with FedEx - no issues. Good quality equipment for a professional finish to my acoustic panels.... Toon meer
Bedrijf heeft geantwoord
Second time I have used Ultra LEDs and their help and support is brilliant, support on phone from Oliver sorting my order was amazing putting what I need together for my project his knowledge helped... Toon meer
Great customer service from Oliver I contacted Ultra LEDs for advice on an LED setup for my workspace and Oliver was extremely helpful. He took the time to go through what I needed, recommended t... Toon meer
Bedrijf heeft geantwoord
I needed to order some equipment for a fairly complicated installation, but didn't quite know what I needed or what was available. I contacted Ultra LED's and spoke to a support guy - Jack... Toon meer
Bedrijf heeft geantwoord
Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world. From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes. What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence. We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
Geschreven door het bedrijf
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Verenigd Koninkrijk
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Jack Harrison was really excellent when discussing what i need for the small project i had going on at home, this is not the first time of dealing with Ultra LEDS and wont be the last
Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi

Antwoord van Ultra LEDs
Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.
During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.
However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.
The staff member simply looked at me with a blank face and offered no solution at all.
Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

Antwoord van Ultra LEDs
2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

Antwoord van Ultra LEDs
The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

Antwoord van Ultra LEDs
Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

Antwoord van Ultra LEDs
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

Antwoord van Ultra LEDs
Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

Antwoord van Ultra LEDs
⭐⭐⭐⭐⭐
I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.
After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.
I highly recommend them for any LED work you may be considering, whether for your home or business.

Antwoord van Ultra LEDs
Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

Antwoord van Ultra LEDs
Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

Antwoord van Ultra LEDs
Thomas, Wayne and Jack, the sales guys I dealt with were excellent. Everything was very slick and advice given on compatable products. Even when a few items were damaged in transit, replacements sent out next day. Great service, product is being installed at the moment and no issues so far, but confident if it's as good as the service, it will be great.

Antwoord van Ultra LEDs
Bought festoon lights several years ago. Great service.
Recently contacted them for some replacement bulbs and they have sent them out for free. Can’t complain at that! 10/10 for Hassan Umerji in Sales Support.

Antwoord van Ultra LEDs
Absolutely brilliant company to deal with ,everything perfect from delivery to packaging and the quality of the products are exceptional
As a returning customer I knew what to expect.
Big thanks to jack in sales ,I made a error in my order and it was sorted within minutes ,no messing about
Would definitely recommend

Antwoord van Ultra LEDs
Been buying my LED’s and profiles from Ultra LED’s for best part of 2 years now always deliver next day once you reach the minimum spend criteria. Tend to deal with Tom Humphrey’s who always advises me on what I need for what I am trying to achieve!

Antwoord van Ultra LEDs
I had a great experience with Ultra LEDs. The staff, Thomas was very responsive and took the time to explain the products and installation options clearly. He answered all of my questions thoroughly and gave honest, helpful advice that made it much easier to understand what would work best for my usage. I really appreciated his professionalism and product knowledge. Highly recommended for anyone looking for quality LED's lighting and reliable guidance.

Antwoord van Ultra LEDs
Super efficient and Thomas was bang on with quick advice when i had a query. great product. Great Service.

Antwoord van Ultra LEDs
Had a very pleasant experience dealing with Hassan. After my delivery address posed an issue when trying to place my order, Hassan was able to not only respond within a matter of hours, but also rectify the problem and provide me an invoice and weblink to make payment. Despite being in the Scottish Highlands, and an oversized order, the delivery arrived in under 48 hours from point of order, which is impressive!
Would happily reccomend and use again in the future.

Antwoord van Ultra LEDs
Great. They exchanged my product for free as was under warranty. Defo recommend

Antwoord van Ultra LEDs
Customer Service isn't good enough.. I opened an account and phoned for some tech information and they said they`d email me back, which I thought was weird.. I`ve tried to call them several times the system cuts the call, the one time after I got through to someome they were pretty blunt and basically put the phone down. Very weird behaviour

Antwoord van Ultra LEDs
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