United Carpets & Beds - Boston Reviews 

339
TrustScore 4.5 uit 5

4,7

45 Main Ridge East, PE21 6ST Boston, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m genuinely delighted with the service I received from United Carpets, and I want to express my appreciation for the care, professionalism, and attention to detail they brought to every part of... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly. CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst do... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Tapijtwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Meubelwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Geschreven door het bedrijf

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contactgegevens

  • 45 Main Ridge East, PE21 6ST, Boston, Verenigd Koninkrijk

  • 01205 358700

4,7

Uitstekend

TrustScore 4.5 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(339)

1.944 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A Beautiful Transformation Thanks to United Carpets

I’m genuinely delighted with the service I received from United Carpets, and I want to express my appreciation for the care, professionalism, and attention to detail they brought to every part of the job. They fitted carpets in all the bedrooms, laminate flooring throughout the rest of the house, and vinyl in the utility room, and the results are nothing short of outstanding.
From the moment I visited the store, the team were welcoming, knowledgeable, and incredibly patient. They helped me choose the right materials without any pressure, explained the differences clearly, and made the whole process feel easy and stress‑free. Their communication was excellent, and everything was arranged smoothly from ordering to installation.
The fitters were exceptional. They arrived on time, worked efficiently, and treated my home with real respect. The carpets are beautifully laid with crisp edges and a luxurious finish. The laminate flooring looks flawless — perfectly aligned, secure, and finished with real craftsmanship. Even the vinyl in the utility room, which can be tricky to get right, was fitted seamlessly.
What stood out most was the pride they clearly take in their work. Nothing felt rushed, and every room was left tidy and ready to enjoy. It’s rare to find a company that delivers great products, great workmanship, and great customer care all at once, but United Carpets absolutely did.
I’m truly grateful for the transformation they’ve made to my home. I wouldn’t hesitate to recommend them.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Visited the Boston store

visited the Boston store, I personally have never needed to look for a carpet myself so was feeling quite anxious about the visit. As soon as I arrived I was greeted by team members, I approached the counter and basically said what I needed and Matt was extremely helpful and made the task in hand straight forward and stress-free, very much appreciate.

15 augustus 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Shell, thank you for taking the time to leave a review.

Its wonderful to hear that our Boston store could meet your expectations and provide you with an amazing 5 star service throughout.

We hope to assist you again in the future. Take care.

Beoordeeld met 5 van de 5 sterren

Chris as always was very professional

Chris as always was very professional. He helped us to choose the right carpet as he know what we like and the quality we go for. It was a very simple process and made easy as he has a great personality and is very easy to talk to.

9 augustus 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi, thank you so much for sharing how our Boston store did.

Its a pleasure to hear that the team could meet your expectations and provide you with excellent advise on which carpets were most suited to you. We're so pleased that Chris could make the process simple and straight forward for you.

Thank you so much for the recommendation. Take care

Beoordeeld met 5 van de 5 sterren

Superb service and very welcoming

Superb service and very welcoming
Chris from the Boston store was super helpful and knowledgeable.
Wouldn’t go anywhere else

5 augustus 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Jamie, thank you so much for sharing how our Boston store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

Thank you so much for the recommendation. Take care

Beoordeeld met 5 van de 5 sterren

Matt always provides good honest advice…

Matt always provides good honest advice and first class service. A+++++

1 augustus 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Tony, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a first class service service throughout!

Beoordeeld met 5 van de 5 sterren

Chris was very helpful

Chris was very helpful, able to advise on the best option available

27 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Georgina, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Amazing experience!

Experience was really good. Chris was amazing!

25 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Samuel, thank you so much for sharing how our Boston store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Beoordeeld met 5 van de 5 sterren

Good choice of beds…

Good choice of beds allowed to browse freely, quick and efficient delivery

11 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Susan, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Everything was brilliant

Everything was brilliant, customer service, delivery, fitting, after sales support, quality of carpets and excellent value for money

4 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Myra, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a brilliant 5 star service.

We're so pleased that you're happy with the finished results of your carpets.

We hope to assist you again in the future! Take care.

Beoordeeld met 5 van de 5 sterren

Matt from Boston store

Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pick the right flooring for us and at a very reasonable price. Thanks Matt we will see you soon for our kitchen flooring.

15 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Debbie, thank you so much for your wonderful review!

We're delighted to hear about your positive experience with Matt. We really appreciate your kind words and are thrilled you found the perfect flooring at a great price. We look forward to welcoming you back when you're ready for your kitchen flooring.

Thanks again for your support!

Beoordeeld met 1 van de 5 sterren

Told me it was free fitting

Told me it was free fitting, but then had to pay for Carpet to be fitted. It should be advertised more clearly rather than turning up on the Day and expecting to pay money that you think you’ve already paid.

9 juli 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Good afternoon Jonathla, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with us did not meet your exceptions and the free fitting terms and conditions were not explained clearly enough for you. Our free fitting offer applies on any carpet only when you buy the equivalent size underlay.

Please don't hesitate to contact our Boston Store or alternatively email customerservice@unitedcarpets.co.uk if you need any further assistance, and we will be more than happy to help.

Kind Regards
The United Team

Beoordeeld met 5 van de 5 sterren

Excellent service 😀

From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly.
CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst doing what we asked of him! 10/10

19 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Heather, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with an excellent service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Recent fitting…

Excellant service from home measuring to fitting. Would highly recommend

25 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Mary, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Boston store could make your experience with us a positive one!

Thank you so much for the recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

Went in just to see what we could get…

Went in just to see what we could get and within 15-20 minutes we had our new flooring ordered and paid for.
Very friendly and knowledgeable staff at the Boston store

21 mei 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Sarah, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a 5 star service throughout.

We hope you enjoy your new flooring in many years to come. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Carpet purchaseWe recently visited the Boston…

We recently visited the Boston Lincolnshire branch of United Carpets to purchase a new lounge carpet, we were looked after by Alex who impressed us with his keen attitude and product knowledge, all questions we had were answered and he was polite throughout.

30 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Stephen, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a positive service throughout.

We hope to assist you again in the future. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Carpet fitters came on time

Carpet fitters came on time. Moved furniture and wouldn't let me move a thing. Cleaned up after them. Was very polite. Will be using them again for my bathroom, hallway and 2 bedrooms real soon

5 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Andrea, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with a 5 star service throughout.

We hope you enjoy your new carpet in many years to come. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Absolutely no problems from start to…

Absolutely no problems from start to finish very helpful and on time 👍

1 april 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Steve, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. We hop to assist you again in the future.

Beoordeeld met 4 van de 5 sterren

Overall happy but could do better

We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still needed doing the fitter stated he would leave the door bars for when that was done. It wasn't until the fitter came to do that we found out they should have been fitted when the bedroom carpets were laid. Also the living room carpet was starting to bulge it transpired the original fitter removed the gripper from under the radiator and tried to glue the carpet clearly didn't work.

24 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Anthony, thank you for taking the time to leave your feedback.

We're pleased to hear that you were happy with our sales team and that the flexibility to store your carpets and flooring during your renovation was helpful.

However, we're sorry to learn about the issues you experienced with the fitting. The door bars should have been discussed and installed at the appropriate stage, and we understand your frustration at only discovering this later. We're also disappointed to hear about the problem with the living room carpet.

We appreciate you bringing these matters to our attention, as feedback like yours helps us improve our service. We would welcome the opportunity to discuss your experience further and ensure any outstanding concerns have been fully addressed. Please contact our Boston Store directly or alternately email customerservice@unitedcarpets.co.uk if you would like to speak with a member of our team.

Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Chris the sales person was very helpful…

Chris the sales person was very helpful explaining all the details about the carpet we chose after his advice and the underlay. Excellent service.

23 juni 2025
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hello David, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the overall service that you recieved from our Boston Store.

Thank you so much for your kind recommendation. Take care.

Beoordeeld met 5 van de 5 sterren

A great experience at the Boston

A great experience at the Boston , Lincs store shopping for stair, landing and bedroom carpet. Looked after brilliantly by Matt, very knowledgeable, honest and friendly. Answered all questions expertly. Most of all ,not at all pushy. Highly recommend.

14 juni 2026
Review zonder uitnodiging
Logo United Carpets & Beds - Boston

Antwoord van United Carpets & Beds - Boston

Hi Alan, thank you for taking the time to leave a review.

We're so pleased that our Boston store could meet your expectations and provide you with a great service throughout. We're so pleased that you're happy with the overall service that you recieved.

Thank you so much for your kind recommendation. Take care

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