Up & Running Reviews 

Service provided by Sallyann was phenomenal, entered unsure whether my shoes were right and left with a comfy pair that suit my gait. Thank you!

Range of shoes offered for a size 11 was great

All things are good

Went to the Shrewsbury store looking to get some new running trainers, was given some excellent advice and help choosing correct trainer for me.
Highly recommend.

The member of staff in the York outlet was so helpful to ensure I bought the correct product

Sally ann was excellent and flawless professional

Trainers had clearly been used as sole of right trainer was dirty

Marta made sure I was helped in my search. She inquired into my current training programme and whether I was with a club etc...

Bought the wrong size trainer so took it to the shop where the staff were super helpful about fitting the right size and returned to wrong size

Great price, efficient end timely service

Thanks

Ordering from Up & Running was quick and straightforward, with a simple and easy-to-use website. My Brooks trainers arrived promptly, and the delivery was excellent. The trainers are fantastic and comfortable, great quality, and exactly what I was looking for. A smooth shopping experience from start to finish. I wouldn’t hesitate to order from Up & Running again.

Aaron in the Headington, Oxford shop was so kind and helpful when I went in to buy a hat just now! He made sure I was aware which discounts I was eligible for, and I felt very comfortable in asking questions and being in the shop. Would come again for service like his. 👍

Thomas from the Barnet shop was very patient and very knowledgeable. Excellent customer service. Would definitely go there again.

Excellent service, super fast with getting them delivered, be ordering from you guys again.

Sally-Anne was so knowledgeable and helpful at finding me what i needed for my specific circumstances.
Ill definately go back next time I need running or trail shoes

Aaron was incredibly professional and helpful. Having videoed my running style and foot landing I chose a great pair of shoes that were really good value and extremely comfortable. Would highly recommend.

This is an absolutely amazing shop with incredible service!!! Staff is super helpful and they go through great lengths to find you the totally perfect running shoe!! Very highly recommend!

Great shoes and on offer. Very quick delivery and exactly as described

Great experience. Lucy was really helpful and knowledgeable!

Visited the Sheffield store this weekend and had absolutely fabulous service from Liz. As a new runner, I was feeling very overwhelmed with all the different options for shoes - coupled with a few physical difficulties and previous injuries, I really wanted some advice from someone who knew what they were talking about. Liz performed a gait analysis and brought a variety of different shoes out for me to try, repeating the gait analysis each time and comparing results. She was extremely friendly and approachable and I’ve come away with my first ever pair of running shoes, which feels like a monumental milestone in my journey! Thank you so much Liz, you’ve gained a returning customer :)

Very personable, friendly and knowledgeable customer service in store. Although the shoe size I needed was not in stock, I made my purchase on their recommendation online. The website was easy to navigate, I had a 10% discount voucher and delivery was within a few days