urbanbubble Reviews 

I have a very positive experience with Urban Bubble team. They are very knowledgeable and highly responsive.
The Lettings and management teams are very professional, efficiency and dedication. Being with Urban Bubble for Lettings over 5 years management, they have always quick to find tenants with seamless progress. The Lettings team will inform you at every stage, giving advice and supports on every little thing.This kibd of proactive approach and attention make you feel completely hassle-free on letting your flats.
I have to specially make my sincere thanking on Alessandra and Johanna towards the letting advice and communication on every steps. They are patience and helpful in characters and professional, efficiency and knowledgeable at work. Rose at management team also provides excellent support.
I am rarely write reviews on social media but I do extremely appreciate Alessandra who help to answer my questions even though our of working hours.
Many thanks Urban Bubble Team🥰🙏

Carl was so kind and helpful when we moved in. He went above and beyond to assist us, even when he didn’t need to. We really appreciated his help.

Carl is always happy to help! He’s extremely hardworking, reliable, and brings a positive attitude to everything he does.

Came quickly, sorted the sorted perfectly, cheers Carl👍

Alessandra has been a great help. So responsive and very helpful!

I can’t thank Alessandra & Hannah enough for helping me find and sign for my new place. Super friendly and speedy. Was amazing to be able to go back and forth so quickly. I applied and was approved and deposit all paid same day. Thank you so much :)

Alessandra was great - really welcoming and answered all my questions. Very communicative afterwards as well.

John is a fantastic member of the team and well cherished. He takes pride in his work and it shows - from organising our parcels to sorting resident concerns promptly. He has made an effort to get to know us all and makes living here feel like a real community. Worth his weight in gold!

The concierge team are always friendly, helpful and consistently go above and beyond!
Communication is great and their new parcel labelling system has made life much smoother

The ISSUES OF 1 LOUVER BROKEN FROM OCT 2025 ,WAS SORTED OUT IN JANUARY 2026!!!! AND THE BOTH 2 BROKEN LOUVERS ARE LOOSE FROM LAST OCTOBER 2025 and COMPLETELY BROKEN SINCE BEGINNING OF JANUARY 2026 ,SO ALMOST 2 MONTHS NOW!!! THE ISSUE HAS BEEN REPORTED EVERY WEEK AND ALWAYS BLAMED THE SUBCONTRACTOR!!! LAST YEAR WITHTHE FORMER MANAGER A BROKEN LOUVER HAS BEEN REPLACED IN 1 WEEK!!!!!!!!!!SINCE OCTOBER 2025 ,( LOUVERS OPENED FOR 2 MONTHS, THE MANAGEMENT HAS BEEN EXTREMELY KIND TO KEEP US IN COLD AND TO SPEND MORE IN HEATING ( (ELECTRICITY) !!!! I Campbell house ,403 Ashton Old Road- NOTEVEN A TEMPORARY SOLUTION!!!! YESTERDAY ANOTHER FREEZING DAY!!!!!!Completely gutted!! In 2025 from October till 22 December the all windows opened, because of fire alarm issues!Every time same "excuses" : " we are discussing with the subcontractors behind the scenes " and others....!!!!I would like to know if the management will be happy with these kinda of answerd , but still enduring the cold in the apartments!!i would give a minus - 5 stars if I could get the option!!

The concierges, particularly John, make the experience of living in the Cocoa Works a particularly enjoyable experience.

John is always so helpful and professional. He doesn’t just look to solve the immediate issue (a problem with getting my packages), but he looks to resolve the underlying cause (incorrect email on system) and does it all with a smile. He’s made me feel really welcome to the building.

I’m always greeted with friendly staff and my parcels are looked after well.

Unacceptable building management!

Ongoing maintenance issues in this building. We were left without hot water for several days due to a long-standing leak in our apartment that had been reported last year and never properly fixed. Temporary repairs were done, which is why the problem escalated.

Lift B is also constantly out of order, causing regular inconvenience.

Poor maintenance, slow resolution of known issues, and no compensation offered despite the disruption and when requested, the request was declined based on it being “reasonable”. Disappointed.

We have been tenants with urbanbubble for three years now and have always found them to be professional and reliable. A special mention to Rose, who is always a pleasure to deal with. Most recently, she arranged an emergency repair for our water controller incredibly quickly, restoring our hot water in record time. It’s reassuring to have such a responsive property manager and agency.

Rose, who is my main point of contact at UB, is just a star. She is very responsive, provides all required information and always makes herself available to provide further clarity if and where needed. Also she is very hands on with managing rental property affairs on my behalf and provides regular pertinent updates which I highly appreciate.

I had a great experience with Xavier from Urbanbubble. He conducted the flat viewing and was extremely helpful throughout the entire process. After the viewing, he gave me a helpful nudge to let me know other candidates were making offers, which allowed me to quickly submit mine. Shortly after, a let was agreed.

In less than 48 hours from submitting my application and references, I was approved to move into the property, which was incredibly impressive.

I also appreciated that other members of the Urbanbubble team checked in while I was completing the application to make sure everything was going smoothly. Overall, a very efficient and supportive experience.

Axis building is way over priced and has no community, no gym (not even a discount to closest gym) no roof terrace either

Only good thing is the staff ,particularly Sheldon

For the cost at least promote a community whatsapp group and put some basic events on

I have found Urbanbubble easy to deal with and clear throughout the application process. Communication has been prompt and straightforward. The team handled everything efficiently, which really helped reduce stress at a time when moving can feel overwhelming. So far, the experience has been smooth and reassuring.