Usdaw Union Reviews 

Aggressive sales tactics are currently being utilised to persuade low-paid workers to join a union. Such approaches are problematic, as they involve intimidating USDAW staff, lack a sense of fair play, and fail to acknowledge that diversity and inclusion are not merely promotional slogans, thereby demonstrating a lack of genuine concern for union membership and revealing inexperience in advocating for workers' rights and in negotiating. If you seek a corporate, right-wing union that withdraws at the slightest provocation and leaves members to defend themselves, consider joining. Furthermore, they provide financial incentives or vouchers, but don't waste your money

They go straight to the employer and tell your secrets about a case. I had that experience.
Untrustworthy. I stopped the membership. Better alone.

I'm not surprised this is an unclaimed profile by USDAW. They're a complete sham of a union. On site reps are useless, they sign up to be a rep so they can have time off from doing their job, not to improve workplace standards.

Head office and areas reps fob you off with lies and indifference. How do they sleep at night? Stress free on a bed of membership money would be my guess.

The only time they're interested is when they periodically hold onsite presence to shore up more membership. Their interest begins and ends at getting your money.

Oh, and they don't respond to anyone who criticises them on social media, and they block you on X/Twitter for an negative opinion against them, no matter how true.

I gues I supposed to check here before paing money to this company !! Sapport from them is 1% ! absolute horible, how they even exist !!

The union that offers zero support. At store level their reps are incompetent, offer zero knowledge, support or advice. Even when contacting head office or regional offices, they really don’t care what’s going on. Had two reps visit my store, when talking to them they say it’s to be dealt with at store level, so you tell them it’s not been done, and their reply was, ‘Well, there’s not much else to do is there?’ So glad I’m out.

I have been with them for years and when I needed them at a meeting the rep did not attend. Waste of money.

Paid them for almost two years and when I needed help, no one was there. I don't recommend them. Waste of your money and trust

Useless biggest waste of money. Not helpful at all, I would suggest choosing a different union.

Usdaw area rep (Cheshire) attended our induction at Tesco to try and get us to sign up to the union. The woman was extremely rude and pushy. When we all introduced ourselves I said I was working part-time and had 2 children, to which she replied “so you’re a single mum on benefits then” and I was literally left speechless. I’m not, but even if I was what business is that of hers anyway? I’m in my 30’s and I’ve never met someone so arrogant. At the end of the meeting when I said I wouldn’t be signing up, she became incredibly hostile, standing over me saying i’ll regret it and I’m not thinking about my family! Very bizarre behaviour. I did feed this back to the manager but as always nothing ever comes of these things. Gosh I can only imagine what they’re like if you ever actually needed to use their service. Maybe improving training on your staffs people skills would be a start!

Tried to get some advice and they took ages to get back to me I waited all day for a call and was called at 7pm I was in the shower and had to call back to arrange another call and I waited and waited and again called late in the day people have things to do and don’t always have signals when they are out so I had to wait at home for them to call

Clearly in cahoots with the retail companies someone's taking back pocket payment bribes clearly in this company, they let my company take workers bonuses, even Christmas parties, now allowing them to overwork staff by letting them train people on 4 departments. Wtf! But yeah the ceo whose paid 2 mill a year just got 4 mill bonus how is that fair.

Most amazing fraud scheme I ever seen. They do not provide any support or services. If you became usdaw member, please, cancel and find more trustful and responsible union. Save your many! Save your job! Cancel usdaw membership! Don't be idiot as me!

Bunch of incompetents and all the others sharing 1 star.

I will use a solicitor to get my money back and to ruin your image even more.
You don’t deserve min wages. Unreal

I would give them no stars but it didn’t give me that option. Absolutely awful had a call back from a representative for some advice no empathy shown, wasn’t interested in what I had to say at all.

Member since 2018. Their representatives possibly get kickbacks from the employer so when they come for the meeting they just sit there like they are deaf or dumb. But get paid for the meeting thay they attend. Got an invite for a disciplinary. Supposed to happen on 11th October. Union reps don't work Saturdays and Sundays. When you call the union office they say the area organiser will call u back in 24 hours. One is already stressed about the disciplinary meeting to add salt to injury one has to wait another 24 hours to hear back from the Union. Why am I paying £12.94 if they cant assit me. Why cant they have a representative on standby so that atleast someone is available to attend the meeting and SPEAK UP FOR THE EMPLOYEE. DO NOT JOIN IT IS WASTE OF YOUR HARD EARNED MONEY. Advised all family and friends to terminate the membership.

They don't represent a worker's rights or deal with any health and safety in the workplace.
After a complaint, I was told it was my own fault for electing the union rep.
I was told that Evri could hold month's pay, all because I had failed to tell them why I had missed one work day without notifying them.
This list goes on. They just won't believe or listen to you. Don't join and pay the subs!

This union must be the worse on planet I have been working for Poundland many years and with ups and downs with there sale they have not once been in or kept us Informed there ok taking money every month but get nothin for it shame on you

I wish we had zero * to give to his union fraud company.
My partner and I have been paying them for more than 6 years and when we asked USDAw to help, we found out they work for employers, not employees. This union is a great example of micromanaging. The Warrington office is full of rude and unprofessional staff. The area organiser of Cheshire is a joke in his profession. This union needs to shut down and with all the experienced people have need to go public and report. They are taking money for helping people not making more trouble for them. PLEASE IF ANYONE HAVE ANY MEMBERSHIP WITH THEM CANCEL IT NOW BECAUSE YOU WILL NOT UNDERSTAND THIS COMMENT NOW BUT WHEN YOU NEED USDAW & THEY TREAT YOU HOW THEY TREAT THE REST OF US THEN YOU WILL.

Bad experience member for 3years they no help you with nothing

Don't ever use the legal team they are shockingly bad, they use a balance of probability on if they win your case of they think it's not in their interests they will reject it.