Vanarama Reviews 8.371

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The company found a vehicle which matched my wishlist within the price range I was looking for. They also contacted me at the days and times arranged. I have not received the van yet but all is good s... Toon meer

Beoordeeld met 5 van de 5 sterren

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoleasebedrijf
  2. Motorvoertuighandelaar

Informatie afkomstig van verschillende externe bronnen

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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Beoordeeld met 5 van de 5 sterren

Shabs was very helpful.

Shabs was very helpful, friendly and thorough.

10 april 2026
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Antwoord van Vanarama

Hi Robert, we are happy to hear you that had a positive experience, many thanks.
We will pass on your kind words to Shabs.

Peter

Beoordeeld met 5 van de 5 sterren

Good service

Previously had good service with vanarama . Placed a new order..Good customer service again and quick response to enquiry.

30 maart 2026
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Antwoord van Vanarama

Thanks, we're happy to hear that you had another positive experience with us. We appreciate your kind words and are glad our team provided quick and helpful service.

Beoordeeld met 5 van de 5 sterren

Calls were taken efficiently

Calls were taken efficiently in order to obtain the car of choice, the team made me aware of the best deals and timescales throughout.
Staff verry helpful.

31 maart 2026
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Antwoord van Vanarama

Thank you, we appreciate your positive feedback about our helpful staff.

Beoordeeld met 5 van de 5 sterren

good service

seamless process through my re-lease renewal very happy with service with good communication

27 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that your lease renewal process was seamless and that you were very satisfied with our good communication and service. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, happy with everything

26 maart 2026
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Antwoord van Vanarama

Hi, we're happy you had a great experience. Thank you for your positive feedback; we appreciate it a lot!

Beoordeeld met 1 van de 5 sterren

We are trying to renew a lease on a new…van

We are trying to renew a lease on a new van when it was received it was in a filthy state faulty brakes Faulty battery had been in field for 18 months We still waiting for a van that is fit for purpose between your company, Lease firm and supplier there no customer service or urgent action to things right

24 maart 2026
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Antwoord van Vanarama

We appreciate you bringing this to our attention. As you are aware we are currently dealing with your complaint and liaising with all parties concerned. We will keep you updated on the status of your complaint.

Beoordeeld met 5 van de 5 sterren

Easy and really friendly staff and…

Easy and really friendly staff and knowledgeable about the products and very quick service.
Hannah was very friendly and an excellent asset to the company.

26 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that you found our staff friendly and knowledgeable, and that you experienced quick service. We appreciate your positive feedback and are glad you enjoyed your experience.

Beoordeeld met 5 van de 5 sterren

3rd van leased from Vanarama

3rd van leased from Vanarama. Straight forward process and no complaints

22 maart 2026
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Antwoord van Vanarama

Hi, we appreciate you choosing us. It's great to know the process was straightforward for you, and we met your expectations.

Beoordeeld met 5 van de 5 sterren

So far so good

My application hasn't finished yet but so far it's been so easy and a smooth process.
Very straight forward process with no hidden horrors so far!

22 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that the application process has been easy and smooth so far. We appreciate your feedback and are glad the process has been straightforward for you.

Beoordeeld met 4 van de 5 sterren

Nissan primostar

Very good service overall, only negatives wasn’t told first van quote was a stock vehicle. When placing an order no vans available so had to change to another slightly more expensive van
.

19 maart 2026
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Antwoord van Vanarama

Hi, we appreciate your feedback. We're glad the service was good overall. We regret you weren't informed the initial quote was for a stock vehicle and that you had to change to a more expensive van due to availability. We'll review our communication process.

Beoordeeld met 5 van de 5 sterren

Exemplary service

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I really wanted and I prefer talking with humans. There was no real wait to speak to someone and no nightmare call centre. Just straight forward friendly advice and help and within 24 hours everything's sorted. Happy days!

20 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that you had such a positive experience getting your first van. It's great to know that the service you received was exemplary and that you appreciated the straightforward, friendly advice. Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

5 star service

Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. Excellent service.

17 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that you had such a positive experience. It's great to know that you were impressed with our team's communication and the service you received. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Fast and very efficient.

18 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that you found our service fast and efficient. Thank you for your positive feedback; we appreciate it greatly.

Beoordeeld met 5 van de 5 sterren

THIS COMPANY IS VERY EASY TO DEAL WITH…

THIS COMPANY IS VERY EASY TO DEAL WITH AND HAS BEEN VERY HELPFUL IN SECURING MY NEXT CAR.

18 maart 2026
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Antwoord van Vanarama

Hi, we're happy to hear that your experience was easy and helpful as you secured your next car. Thank you for sharing your positive feedback with us.

Beoordeeld met 5 van de 5 sterren

Straight forward return of previous…

Straight forward return of previous contract hire vehicle and ordering of new vehicle.

17 maart 2026
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Antwoord van Vanarama

Good afternoon, we're glad you found the return and order process straightforward. It's great to know that your experience was a positive one. Thank you for your feedback.
Peter

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