Vanarama Reviews 8.372

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The company found a vehicle which matched my wishlist within the price range I was looking for. They also contacted me at the days and times arranged. I have not received the van yet but all is good s... Toon meer

Beoordeeld met 5 van de 5 sterren

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoleasebedrijf
  2. Motorvoertuighandelaar

Informatie afkomstig van verschillende externe bronnen

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great Service!

VEry helpful, fast and friendly service. Helped me with exactly what I was looking for at the best rate available.

7 februari 2026
Logo Vanarama

Antwoord van Vanarama

Good afternoon,

We're happy to hear that you found our service helpful, fast, and friendly! We appreciate your feedback and are glad we could assist you in finding exactly what you were looking for at a great rate.

Kind regards,

Lauren

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly. I’m on my 2nd van now. Very pleased 👍🏽

9 februari 2026
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Antwoord van Vanarama

Good afternoon Thomas, thank you for taking the time to leave feedback.

We are thrilled to have you as a returning customer and appreciate your kind words regarding the team.

Kind regards,

Lauren

Beoordeeld met 5 van de 5 sterren

Excellent communication with Vanarama…

Excellent communication with Vanarama agents through phone calls,texts and emails. The procedure was fast and straightforward.

5 februari 2026
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Antwoord van Vanarama

Good afternoon Albert, thank you for taking the time to leave feedback.

We are thrilled to hear the team have provided excellent communication and appreciate you taking the time to leave such a positive review.

Kind regards,

Lauren

Beoordeeld met 5 van de 5 sterren

Website is easy to explore

Website is easy to explore, prices are competitive and customer service is great.

4 februari 2026
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Antwoord van Vanarama

Good afternoon Tracey, thank you for taking the time to leave feedback.

We are happy to hear you found our website easy to navigate and appreciate your kind words regarding the customer service you received,

I hope you enjoy your new vehicle!

Kind regards,

Lauren

Beoordeeld met 5 van de 5 sterren

Renewing easy quick

Renewing easy quick

6 februari 2026
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Antwoord van Vanarama

Good afternoon Tina, thank you for taking the time to leave feedback.

We appreciate you taking time to leave a positive review!

Kind regards,

Lauren

Beoordeeld met 5 van de 5 sterren

All good

All good. Service first class.

4 februari 2026
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Antwoord van Vanarama

Good afternoon William,

Thank you for your positive feedback, we're glad you enjoyed your experience with us!

Kind regards,

Lauren

Beoordeeld met 5 van de 5 sterren

Quick and efficient

Very quick, efficient and all sorted within just 2 business hours. Very friendly sales advisor. Our 2nd car with Vanerama and very efficient on both occasions

6 februari 2026
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Antwoord van Vanarama

Good afternoon, we're happy that everything was quick and efficient, and that you found our advisor friendly. We appreciate you choosing us again and are glad you've had efficient experiences with us.
Peter

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company - efficient, friendly staff and prompt with returning calls, emails etc. Would highly recommend.

12 januari 2026
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Antwoord van Vanarama

Good afternoon, we're happy to hear that you enjoyed your experience with our efficient and friendly team. We appreciate your recommendation and thank you for your positive feedback.
Regards
Peter

Beoordeeld met 1 van de 5 sterren

⛔️⛔️⛔️Leased a van which unfortunately…

⛔️⛔️⛔️Leased a van which unfortunately broke down. Vanarama offered no help, no courtesy vehicle, no refund . The van has been off the road for nearly 3 months with no signs of being fixed. They are still taking payments. I now have had to buy a new van to keep my business running. So now paying for 2 vans. Stay away from this company ⛔️⛔️⛔️ if the vehicle fails, you are on your own

16 november 2025
Review zonder uitnodiging
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Antwoord van Vanarama

Good afternoon, we're very sorry to hear about the issues you've experienced with the van. However we are leasing brokers and at the outset of the lease you declined our maintenance plan and chose to self-maintain. This means that our ability to help you is limited. The fact that the vehicle has still not been repaired is a matter for the repairing garage and/or the manufacturer. As a self-maintained vehicle you should approach the garage for a courtesy vehicle. As the broker and not the funder we are also unable to offer a refund as the payments for your vehicle are not made to us but are paid to the leasing company. We have explained this to you in some detail following your complaints to us directly.

Regards

Peter

Beoordeeld met 5 van de 5 sterren

Really fast & professional

Really fast, professional service.

2 februari 2026
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Antwoord van Vanarama

Good afternoon, we're happy to hear that you found our service fast and professional. Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

Personal thank you

I would like to say a personal thanks to Shab in customer service. He went above and beyond for me and was super sensitive regarding my recent bereavement. Professional throughout my contact with him. Looking forward to the delivery of my new Jaicoo 5.

4 februari 2026
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Antwoord van Vanarama

Good afternoon, We appreciate your kind words. It means a lot to us that someone from our team could provide support during a difficult time. We are grateful for your feedback and hope you enjoy your new vehicle.

Beoordeeld met 5 van de 5 sterren

Good communication is key

Good communication is key, which Ben excels.

4 februari 2026
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Antwoord van Vanarama

Good afternoon, We appreciate your positive feedback. We are happy to hear that our communication met your expectations. Thank you.

Beoordeeld met 5 van de 5 sterren

Fantastic Service

I placed an order for a van late 2025. The service offered by jamie.fitzgerald-beagley was exceptional.

During the initial sales call, Jamie proposed a number of different solutions to meet the needs of my business. Advising on specific lenders and matching my business requirements to a suitable vehicle.

Unfortunately after placing an order, my vehicle was delayed a build date. This is where Vanarama really put the work in. I received an initial call in relation to the delay and if the time frame would cause me any complications (it would have). After my feedback, Jamie put together a new solution and Vanarama negotiated a fantastic package for a new van.

The van has now been delivered and I'm confused by some other reviews. Its brand new, with a 75 reg and minimal delivery mileage (which has been recorded). The van is spotless and perfect for my needs.

Thank you Jamie and the wider team (Elliot Murphy).

It's been a smooth ride and I'm very happy.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Vanarama

Good morning Mike, we really appreciate your positive feedback. We are so glad that the solutions offered met your business needs and that we could negotiate a great package despite the initial delay. It's great to hear you're happy with your new van. Many thanks.

Beoordeeld met 5 van de 5 sterren

1st class service

Kwame was Very professional & helpful
He made the process of leasing a new vehicle easy & stress free.

2 februari 2026
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Antwoord van Vanarama

Good morning Mark, we're happy to hear that the leasing process was easy and stress-free. We appreciate your positive feedback and are glad that our team was helpful and professional. Many thanks.

Beoordeeld met 5 van de 5 sterren

You were fast,efficient and courteous.

You were fast, efficient and very courteous. Please congratulate the whole team.

2 februari 2026
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Antwoord van Vanarama

Good morning, we're happy to hear that you had a wonderful experience with our team. We appreciate your kind words and will share them with teh team. Many thanks.

Beoordeeld met 5 van de 5 sterren

Van Purchase

Excellent communication and the process was made very easy

2 februari 2026
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Antwoord van Vanarama

Morning Neil, we're happy to hear that our communication made the process easy for you. Thank you for your positive feedback; we appreciate it. Many thanks.

Beoordeeld met 5 van de 5 sterren

Very easy and transparent deal

Very easy and transparent deal. Kept upto date with everything first class service.

27 januari 2026
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Antwoord van Vanarama

Morning Christopher, we're happy to hear that the deal was easy and transparent for you. We appreciate your feedback regarding our service. Thanks.

Beoordeeld met 5 van de 5 sterren

Great service so far

28 januari 2026
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Antwoord van Vanarama

Good morning, we appreciate you taking the time to share your positive experience; we are so glad you are happy with our service. Many thanks.

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