Vanarama Reviews 8.372

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service, treated as an individual. Great listening skills and the knowledge of each person I spoke was outstanding. The ordering process was easy, the guys take responsibility if... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The company found a vehicle which matched my wishlist within the price range I was looking for. They also contacted me at the days and times arranged. I have not received the van yet but all is good s... Toon meer

Beoordeeld met 5 van de 5 sterren

This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoleasebedrijf
  2. Motorvoertuighandelaar

Informatie afkomstig van verschillende externe bronnen

Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

At the moment it'd been relatively…

At the moment it'd been relatively simple and easy transaction.. yet to to receive paper work for signing..Rod

10 januari 2026
Logo Vanarama

Antwoord van Vanarama

Hi Rodney,

We're glad you found the transaction simple. We will ensure the paperwork reaches you promptly for signing. Thank you for your feedback and your patience.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Excellent friendly but professional…

Excellent friendly but professional service

8 januari 2026
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Antwoord van Vanarama

Hi Afron,

We're happy to hear that you found our service excellent, friendly, and professional. Thank you for your positive feedback; we appreciate it.

Thanks,
lauren

Beoordeeld met 5 van de 5 sterren

Very speedy response and excellent deal…

Very speedy response and excellent deal sourced. Good communication and very helpful advisors

5 januari 2026
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Antwoord van Vanarama

Hi Joanne,

We're happy to hear that you received a speedy response and a great deal. We're also glad that our advisors were helpful and provided excellent communication!

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

My new car in 3 weeks

I'll get my new car in 2 - 3 weeks

3 januari 2026
Logo Vanarama

Antwoord van Vanarama

Hi There,

We appreciate your feedback and are here to support you during the wait for your new car in the coming weeks.

Thanks,
Lauren

Beoordeeld met 4 van de 5 sterren

Easy and quick

The experience was very easy and quick with everything explained fully.

23 december 2025
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Antwoord van Vanarama

Hi Stuart,

We're happy to hear that your experience was easy and quick, and that everything was explained fully. Thank you for your positive feedback!

Thanks,
Lauren

Beoordeeld met 1 van de 5 sterren

They do not deserve 1 star

They do not deserve 1 star, a terrible company and customer service and experience We lease 5 vans with alleged maintenance contract. Van go into limp mode forcing drivers off road and to book service. Can never get a service booked takes weeks, they hire a car to you for 7 days and then its tough luck, no van!!!!!!!!!!

23 december 2025
Review zonder uitnodiging
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Antwoord van Vanarama

Good morning, thank you for taking the time to leave feedback.

We are sorry to hear you have been experiencing issues with your vehicles and would like to look into this for you.

Please could you provide further information and I will escalate.

Thanks,

Lauren

Beoordeeld met 5 van de 5 sterren

absoutely fab service

absoutely fab service - enthusiastic, efficient, professional

18 december 2025
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Antwoord van Vanarama

Hi Andrew,

We are happy to hear that you found our service to be enthusiastic, efficient, and professional. Thank you for your positive feedback!

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Ben Haghi and Muheed Ali have been…

Ben Haghi and Muheed Ali have been super helpful in helping me make my mind up about my new lease contract. I’ve leased with Vanarama for nearly three years now and, was initially a bit apprehensive about entering a new lease agreement. Ben and Muheed quickly put me at ease though and reassured me with their great salesmanship and advisory skill sets. I was clearly informed of my options and, my questions were answered informatively.

In the end, I felt comfortable with the decision I made and I hope they are acknowledged for their great salesmanship after helping me secure my new lease.

18 december 2025
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Antwoord van Vanarama

Hi Ibrahim,

We're happy to hear that you had a positive experience! It's great to know that our colleagues were helpful and reassuring while assisting you with your new lease contract. We appreciate you highlighting their salesmanship and advisory skills. Thank you for your feedback.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Great service so far

Great communication between the team.

12 december 2025
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Antwoord van Vanarama

Hi Tim,

We're glad to hear that our team communicated effectively. Thank you for your positive feedback; we appreciate it greatly.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

After being knocked back by two lenders…

After being knocked back by two lenders the call handlers were persistent and eventually got accepted third time lucky by a lender, can’t thank them enough they were brilliant

16 december 2025
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Antwoord van Vanarama

Hi there,

We're happy to hear that our call handlers were persistent and helpful in getting you accepted. We appreciate you sharing your positive experience and thank you for your feedback.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Easy to deal with and always answer the…

Easy to deal with and always answer the phone look forward to getting my new van

12 december 2025
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Antwoord van Vanarama

Hi there,

We're happy to hear that you had a positive experience! We appreciate you mentioning our responsiveness and look forward to getting you your new van.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Very smooth process

Very smooth process, worked around times that I was available. No issues with using them in the future

14 december 2025
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Antwoord van Vanarama

Hi Stephen,

We're happy to hear that the process was smooth and accommodated your availability. Thank you for your positive feedback; we appreciate your willingness to use our services again.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

So far had a really good experience

So far had a really good experience. Only ordered the car last week so not delivered yet. The team on the phone were very efficient & friendly.

12 december 2025
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Antwoord van Vanarama

Hi there,

We're happy to hear that you had a positive experience with our team! We appreciate your feedback and hope you enjoy your car once it's delivered.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Easy & efficient

Easy people to deal with , quick & efficient as have been in past lease deals involving other vans & cars .

13 december 2025
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Antwoord van Vanarama

Hi Nick,

We're happy to hear that your experience was quick and efficient, as it has been in the past. Thank you for sharing your continued positive feedback with us.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Dealt with Kwame very helpful and…

Dealt with Kwame very helpful and efficient

10 december 2025
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Antwoord van Vanarama

Hi Lesley,

We're happy to hear that you found our service helpful and efficient. We appreciate your positive feedback and thank you for sharing.

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

The person who delt with me Ben Huges

The person who delt with me Ben he was great and would say he was top dog

10 december 2025
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Antwoord van Vanarama

Hi Alan,

We're so happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback with us; we appreciate it!

Thanks,
Lauren

Beoordeeld met 5 van de 5 sterren

Personal lease

Dealt with Ian who was very helpful & kept me informed along the process.

9 december 2025
Logo Vanarama

Antwoord van Vanarama

Hi Kelly,

We appreciate you taking the time to share your positive experience. We're so glad to learn that you found our team member helpful and informative.

Thanks,
Lauren

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