Vayama.com Reviews 

They will charge you more then the price of the ticket if you want to change the date. Really scammy customer service as well

Buenos días en el mes de abril de 2022 hice una compra de 5 Tiketes por un valor de 14millones y pico, no tenemos visa y los cancelamos inmediatamente, pero igual el pago fue debitado de mi tarjeta y casi me vuelvo loca, me comunicaba casi todos los días con ellos vía E-Mail y muy cordialmente siempre me contestaban pero no inmediatamente y después de 2 meses de angustia me devolvieron absolutamente todo mi dinero. La mejor manera de que solucionen es que su banco se comunique directamente con ellos después de un largo proceso.
No me había tomado el tiempo para escribir este comentario, aquí se los dejo y espero les sirva a quienes están esperan sus reembolsos.

Vayama son unos ladrones hice una compra me informaron que la reserva salio mala y me quitaron una plata llevo mas de tres meses pidiendo mi plata y nada necesito que alguien me ayude por favor a denunciar esto alguien me puede ayudar haber como hago para recuperar mi dinero

Hice compra de tiquetes que se debitaron inmediatamente de cuenta, en la página aparece estado inactivo de reserva. Llevo dos meses esperando el reembolso.

Completely unacceptable, terrible customer service. Due to a canceled flight I was instructed to work with the air line to get a travel voucher or some kind of refund. The result was the airline and Vayama just pointing me back at each other. No attempt on anyone's part to try to make things right.

me notificaron que la reservación fue exitosa y a los pocos minutos me informaron que no se concreto pero me hicieron un cargo por el 10%, ya pasaron 2 meses y no hay rembolso, he tratado de contactarlos y no hay respuesta, pésimo servicio

All I'll say is I've been waiting for my refund for 33months. The answer I get is "just wait some more for an update soon"

HORRIBLE. DECEITFUL BUSINESS. Booked a trip for our 30th Wedding Anniversary and then Covid-19 cancelled everything. Promised refunds awaiting Air Canada release of funds. Ya sure. Liars! Over 2 years. Still contacting and they say they are still waiting. NEVER DO BUSINESS WITH THEM!

El día de hoy hicimos la compra desde colombia de vuelos y me debito 2 veces, el banco lo confirma, sin embargo en la pagina aparece que hay un error en la reserva, por favor contactarme, 322886756 quien me responde por el dinero y los tiquetes.

Saving and searching back for favorites was a little time consuming...

Terrible. I booked some flights in July 2020. They where cancelled due to the pandemic. Paid over $2000USD.
I was told I should have a refund after 30 days. The company have been telling me they're waiting for the airline to deposit the refund back into their account and then they will deposit to me.
2 years later I am still waiting for a refund.
I don't believe they will ever deposit the money back to me, as the flight company has confirmed that vayama has had my money in their account for 2 years now.

Major scam alert and I really hope that anyone reading these terrible reviews are not going to make the wrong decision of using this company that shouldve been shut down already.

TERRIBLE, HABIA UN PRECIO PARA TIQUETE EN MONEDA DE PESOS COP (COLOMBIA) POR COP$463.000 Y ME COBRARON EN LA TARJETA COP$2.600.000 NO HAY CORREO PARA HACER RECLAMACIÓN, NI TELEFONOS PARA COMUNICARSE.

Hola hice una compra, y me llego la confirmación de la reserva al correo pero no se me ha descontado la plata de la cuenta, quisiera saber si ya quedo la compra hecha para que me lleguen los tiquetes, la compra la hice ayer 13/09/22

Evítense la pena de no tener la mínima atención al cliente.
Si no fuera por Aerolineas Argentinas que se tocaron el corazón me hubiera quedado con 500 euros menos en mi cartera.

Vayama are crooks, I spent about €1065 from Zambia to Ireland. It's been 3 weeks and until now I haven't recieved any comfirmation, contact number or anything. Please dont buy from this agency they are scams and unreliable. Google should take this website down as they continue to scam people despite all the bad reviews.

Vayama son una estafa. Demandare por lo que si se quieren sumar los invito a que me escriban.
llevo meses exigiendo me devuelvan mi dinero por que me cancelaron el vuelo.

son unas rata de la peor calaña, no responden no son serios, jamás utilicen esta plataforma para la compra tiquetes aéreos, literalmente se roban la plata cuando y lo mandan a pelear con una aerolínea de la cual no generaron ningún código. son lo peor....

Alguien que me pueda ayudar con esta página que es un FRAUDEEE!!!

SIMPLEMENTA MAS DE LO MISMO... SON UNOS LADRONES

They are not to be trusted , I requested to cancel my flights and could only contact them through online chat , The customer service Thomas said that he could help with the cancelation and i asked him what would my total cost and my total refund would be once i cancel . He said its $350 per ticket to cancel and my total refund would be $1200 . I told him to process the cancelation and refund the $1200 to my card , He did that and a few minutes later said the tickets were cancelled and my refund is $912 , asked him why its not $1200 like he said and he said he made a mistake and there was nothing he could do. After further conversation he just stopped talking and said he could not do anything even if he made a mistake , Anyway basically they do this all the time and scam people . Do yourself a favor and do not do business with this company .