Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Job was to renovate, pretty much rebuild, a ground floor bay window. Carl & Dean did a fantastic job. Final results are excellent and they kept disruption to a minimum and left the place secure and ti... Toon meer
Bedrijf heeft geantwoord
Great company , stunning windows and fantastic crew of guys fitting them . Always on time and tidy in their work Andy V , Miles , Lewis , Nathan , Paul, Scott and Andy S . Would definitely recommend... Toon meer
Bedrijf heeft geantwoord
I had my sash windows refurbished and draught proofed by Ventrolla. I would highly recommend them to anyone. The team on site managed to work around my shutter frames which were glued on and made it a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vensterinstallateur
- ook in
- Deurenwinkel
- Fabrikant
- Raambekledingwinkel
- Ramenleverancier
- Vastgoedonderhouder
Geschreven door het bedrijf
Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
Contactgegevens
Ventrolla House, HG2 8PB, Harrogate, Verenigd Koninkrijk
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
4,8
Uitstekend
898 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent
We would highly recommend Ventrolla. From Russell’s initial visit to the completed installation by the brilliant Dave and James, and everything Zoey handled in between, the job was managed efficiently and finished to the highest standard. Everyone involved was also very understanding of our particular needs as a young family with a newborn baby, making every effort to ensure things were as easy and comfortable for us as possible.
8 december 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear E Lybeck
Thank you so much for your wonderful feedback. We’re delighted to hear that Russell, Dave, James, and Zoey provided a seamless experience and that we could accommodate your needs as a young family. It means a lot to know you’re happy with the installation and our service.
Best regards,
The Ventrolla Team
Efficient and friendly
Efficient, friendly staff both in the office and in person on site. Installation carried out promptly, punctually and tidily by Andy S and Scott. Zoey in the office held it all together well.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Jane
Thank you for your fantastic feedback! We’re delighted to hear that our team, both in the office and on site, provided an efficient and friendly service. Andy, Scott, and Zoey will be thrilled to hear your kind words.
Best regards,
The Ventrolla Team
Clear communication and a job well…
Clear communication and a job well done. Really pleased with thelook of the heritage double glazed windows. Look great on our Georgian property.
Thanks Dean and Zoe.
5 december 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Reb
Thank you for your lovely feedback! We’re thrilled to hear that you’re pleased with the heritage double glazed windows and that they complement your Georgian property so well. Dean and Zoe will be delighted to hear your kind words.
Best regards,
The Ventrolla Team
The second installation this year and…
The second installation this year and as usual all very professional and quality work. Dean did a good job. Thanks
9 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Robert
Thank you for your kind words! We’re delighted to hear that you’re pleased with both installations and that Dean did a great job. We really appreciate your continued trust in Ventrolla.
Best regards,
The Ventrolla Team
Good experience
Very professional throughout the process. Special thanks to Justin, the fitter, who was quiet, polite and tidy. Very good experience and would use again.
2 december 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Irene,
Thank you for your lovely review. We are glad to hear the process was professional from start to finish, and we will be sure to pass your thanks on to Justin. We are delighted you had a great experience.
Thank you for choosing Ventrolla.
Best regards
The Ventrolla Team
Highly recommend!
My new windows are fantastic, I couldn’t be happier with the service from Andy, Lewis, and Miles. From start to finish, the team were friendly, professional and efficient. The work is flawless, and they kept the disruption and mess to a minimum. A huge thank you!
26 november 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear TN,
Thank you so much for your wonderful review! We are delighted to hear that you’re thrilled with your new windows and the service you received. Andy, Lewis, and Miles will be over the moon to know they made such a positive impression.
Thank you again for choosing us, we truly appreciate it!
Best regards
The Ventrolla Team
Had windows fitted great job 👏…
Had windows fitted great job 👏 especially pleased impressed by hard work and professional attitude of Andy V .
20 november 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Kim,
Thank you for your great review!
We are thrilled to hear you are pleased with your new windows, and it’s fantastic to know Andy V. made such a positive impression with his hard work and professionalism. We will be sure to pass your kind words on to him, feedback like this really means a lot to the team.
Thanks again for choosing us! If you need anything in the future, we’re always happy to help.
Best Regards
The Ventrolla Team
Excellent repair and replacement sash windows…
Repair and replacement sash windows carried out in North Berwick. Extremely professional at every level from initial contact to surveyors report to arrangement of convenient timing for work to be done. The work was done with minimal disruption and by two fantastically considerate and professional fitters. Very happy to recommend.
10 november 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Malcolm,
Thank you so much for taking the time to share your wonderful feedback!
We are delighted to hear that your sash window repair and replacement in North Berwick went smoothly and that you found every stage of the process professional and well-organised. It’s great to know our surveyor and fitting team made things easy and carried out the work with minimal disruption.
Thank you again for choosing us, we are always here if you need anything in the future.
Best regards
The Ventrolla Team
Sash cord window.
Work was carried out by Ventrolla to my sash cord windows. The workmen, Rob, James, Tyler and James did an excellent job fitting the windows and the work was completed in good time and to a high standard. I recommend them for their courteous and professional manner.
20 november 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Howard,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you’re pleased with the work carried out on your sash windows. Rob, James, Tyler, and Scott will be thrilled to know their efforts and professionalism made a positive impact.
We truly appreciate your recommendation and are glad the installation met your expectations. If you need anything in the future, we’re always here to help.
Best regards
The Ventrolla Team
Ventrolla restoration of old sash windows
The communication from the office from Zoe and Dan was very timely and clear.
The work done on the old sash windows by Carl was outstanding and by Adam also. There were some rotten areas which were expertly and carefully restored and replaced. The duo cleaned up thoroughly after what was a really messy job. Really delighted with the windows revamp
8 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Clare,
Thank you so much for your lovely review. We are delighted to hear that Zoey and Dan kept everything clear and well-communicated throughout your project. It’s also wonderful to know that Carl and Adam delivered such outstanding workmanship on your sash windows especially when tackling those rotten areas that needed careful restoration.
We really appreciate your recognition of their hard work and attention to detail.
Thank you again for choosing Ventrolla, it’s been a pleasure to help bring your windows back to life.
Best Regards
The Ventrolla Team
First Class Job
Jack Bellerby was effective in managing the project from start to finish, communicating well. Justin Murray is an excellent fitter, thoughtful, careful, tidy, completing a first class job.
Only four stars as two of the windows were measured incorrectly and we had to wait for them to be remade, however this was executed promptly and the final result is superb.
3 september 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Paul
Thank you for your thoughtful review and for sharing your experience with us. We are delighted to hear that Jack managed your project effectively from start to finish, and that Justin delivered such a careful, tidy, and first-class installation, we will be sure to pass your kind feedback on to them both.
We are sorry for the inconvenience caused by the two windows that required re-measuring, but we’re pleased to know the remake was handled promptly and that you’re happy with the final result.
Thank you again for your patience and for choosing us.
Regards
The Ventrolla Team
Many thanks to Ventrolla for helping us
Many thanks to Ventrolla for helping us to deal with Conservation and Planning requests in a patient and informative manner. You went the extra mile to assist our paperwork seeking approval. Thanks also for bearing with us over a long period awaiting official Approval.
Once this was granted, we got a date for the actual work and
Andy S, Scott and Paul turned up on site to replace and repair our large windows over the course of a week. These guys are polite, and thorough and they know their jobs! Everything was executed in a calm and professional manner and the inside and outside of the house was pristine after they left.
Thanks for helping to make a potentially stressful time as calm and short lived a trial as possible. It was appreciated and now we get more light and less breeze through our lovely looking windows!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Gerard,
Thank you so much for taking the time to share such a detailed and generous review. We are really pleased to hear that our team were able to support you throughout the Conservation and Planning process.
We will be sure to pass your kind words on to Andy S, Scott, and Paul. It’s wonderful to hear that their professionalism, care, and attention to detail made a positive difference during the installation.
Thank you again for choosing Ventrolla, it’s been a pleasure working with you.
Regards
The Ventrolla Team
Smooth and professional service from…
Smooth and professional service from the start. Everyone incredibly responsive and flexible. Andy and Callum the installers were excellent and very careful and diligent with their work. Excellent company to deal with.
3 november 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear RC
Thank you so much for your wonderful review. We are delighted to hear that you found the service smooth and professional from start to finish. It’s great to know our team were responsive and flexible throughout the process, and we will be sure to pass your kind words on to Andy and Callum, they’ll really appreciate it.
Thank you again for choosing us. It’s been a pleasure to work with you.
Regards,
The Ventrolla Team
Very happy customers again!
Ventrolla have been a pleasure to deal with. From the prompt visit for site survey and throughout the installation, Zoey coordinated everything perfectly. We were delighted to welcome back Carl, our installer from our previous Ventrolla work, because he is such a conscientious and highly skilled craftsman This time he was joined by Dean and also George, a young trainee. The team arrived on time every day and worked well together. Their craftsmanship has been exceptional. They were all so thoughtful and polite and went the extra mile to perfect our windows.
We would definitely recommend them!
22 september 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Carol,
Thank you so much for your wonderful feedback! We are delighted to hear that your experience with Ventrolla has been so positive once again. Zoey will be thrilled to know her coordination made the process smooth, and Carl, Dean, and George will be very proud to hear your kind words about their craftsmanship and professionalism. It’s always a pleasure to welcome returning customers and to see our team’s work appreciated.
Thank you for recommending us, we really value your continued trust and support!
Best Regards,
The Ventrolla Team
Outstanding work
The job was very organised and professional from start to finish. Zoey did a great job in communicating everything as the Project Co-ordinator and Carl and Dean the installers did an excellent job throughout the duration of the work with support from Adam. They ensured the work was completed on time and to a very high standard. I would definetly recommend Ventrolla to everyone
17 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Shaz Aslam,
Thank you so much for your fantastic review! We are delighted to hear that everything went smoothly from start to finish. Zoey, Carl, Dean, and Adam will be so pleased to know their hard work and communication made such a positive impact. We truly appreciate your recommendation and are thrilled you’re happy with the results!
Best regards,
The Ventrolla Team
Painless window and door improvements
Painless window and door improvements. Expertly done. Long over due, I shouldn’t nt have worried. No more drafts!
18 september 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Sarah,
Thank you for your lovely feedback! We are so pleased to hear that your window and door improvements went smoothly and made such a difference. It’s great to know you are now draft-free and enjoying the results. We really appreciate you taking the time to share your experience!
Best regards,
The Ventrolla Team
I had all my windows refurbished last…
I had all my windows refurbished last week, Rob, James, Tyler and Scott did a fantastic job. They kept me well informed whilst maintaining a safe environment and minimising dust. Brilliant. Definitely recommend.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Sally,
Thank you so much for your kind review! We are delighted to hear that you are happy with your refurbished windows and the service provided by Rob, James, Tyler, and Scott. The team will be thrilled to know their efforts made such a positive impression. We really appreciate your recommendation and look forward to helping you again in the future!
Best Regards,
The Ventrolla Team
Excellent job
I had three replacement sashes fitted into existing frames. Site visits for quotation and measurement were efficiently done. There was quite a long lead time from ordering to installation, but this was fine for my situation. The company accommodated a last minute request for a change in design. Installation by Dave and James was faultless. They were tidy, efficient and courteous. New sashes are a big improvement on the old, blown draughty ones.
23 september 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Tim,
Thank you for your lovely review and for sharing your experience with us. We are so pleased to hear that you are happy with your new sashes and that the improvement is already noticeable.
We really appreciate your patience with the lead time and are glad we could accommodate your last-minute design change. It's great to hear that Dave and James delivered a faultless installation, we will be sure to pass on your kind feedback to them.
Thank you again for choosing Ventrolla. If we can help with anything else in the future, we’d be delighted to hear from you.
Best regards,
The Ventrolla Team
Great service from John and Paul
Window installed by John and Paul. They were professional, efficient, and left no mess at all. The quality of work is excellent. Very impressed!
6 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Daisy,
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were impressed with the service from John and Paul.
We will be sure to pass on your feedback to them. Thanks again for choosing Ventrolla.
Best regards,
The Ventrolla Team
Completely satisfied with Ventrolla
Completely satisfied with Ventrolla, refurbished my original 1820s sashes back to full working order and structural integrity. Great experience from start to finish, completely understood the brief and on-board with retaining as much of the original material as possible whilst getting all sashes unstuck and properly draught-proofed. No pressure to replace windows which I had been quoted for elsewhere.
Most importantly, Justin did a fantastic job when it came to the refurbishment. Careful work, happy to explain and discuss as he was going along and gave me lots of tips for decorating the windows once I get to that stage. Also maximum effort to keep mess under control and make sure rooms were usable between days on separate windows.
If you want your windows refurbished and the whole process to be smooth and confidence inspiring, I can’t recommend Ventrolla enough.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Ventrolla
Dear Paul,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We are absolutely delighted to hear that you’re completely satisfied with the refurbishment of your original 1820s sash windows.
A special thank you for recognising Justin’s work, we will be sure to pass on your kind words.
Thanks again for your recommendation, it truly means a lot to the whole team.
Best regards,
The Ventrolla Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.