Venture Ashore Reviews 

We have recently returned from a Asian cruise on Celebrity Millennium. We booked 4 trips with Venture Ashore before we travelled. We wanted smaller group trips and we chose trips of about 5 hours. All the trips ran perfectly, picked up on time and returned on time. All guides had excellent knowledge and spoke good English. Bao, our guide in Phuket, could not have been better and gave a real insight to the culture.
My only reason for not giving 5 stars is the meeting instructions on two tours could have been clearer. Whilst we met our guides fairly easily a clearer description would have helped. Two of the guides took photos and WhatsApped them to us after the tour. We would use them again.

We spent a wonderful day in Singapore on 10/31/24 with our Venture Ashore guide Charlotte Chu. We are experienced travelers and can say with absolute certainty that it was the best tour we ever took. Charlotte made the day so immersive by sharing personal experiences, guiding us to various little nooks and making sure we tried all types of local cuisine. She was a wealth of history as well as current events and was always eager to keep us enthusiastically engaged in her home city. As my wife and I are on the elderly side, Charlotte went out of her way to make sure the pace was perfect for our capabilities and even escorted us into the airport to our check in point. If you get the opportunity, spend the day with Charlotte Chu and have the best tour you've ever experienced.

Did the Mykonos Jeep Tour with our family. Worst experience and waste of money and time ever! All 4 families that went hated it. First, Jeeps were in terrible condition...didn't have sunroofs and 2 of our Jeeps stalled going up a steep hill. Second, the tour guide (Mathias, I think) was awful. Didn't tell us anything, told one of the families he didn't like Americans, didn't take us where the tour was supposed to go (one of my daughters noticed on Google Maps) and got annoyed when we listened at the lighthouse stop to listen to another tour guide. He said, "Are you finding out anything interesting?" very sarcastic. Drive was super dangerous and we had no way to stay in touch to ensure all the Jeeps stayed together. I asked for his phone number just in case (and the other families copied me). He, in fact, did leave one of the families behind at a location because...surprise...they had car trouble with the lovely Jeep they were provided! I wish I could get our money back and that day back. Worst excursion ever!!!!

We would highly recommend this coach/walking tour of Rome if you are only there for 1 day. Our guide- Susie was excellent- highly knowledgeable, interesting & great fun- thank you.
We visited all the major sites from the outside. There wasn't really anytime for shopping, & only a short lunch break but this was OK as we were there to see the sights & Rome didn't disappoint.

We did the Beatles Walking Tour in July 2024. We had a blast! Even my college-age daughters enjoyed it! I am a huge Beatles fan, and so was our guide! The group was small and manageable. We got to visit so many sites in Liverpool, but especially Mathew Street where the Beatles got their start.

We had a great day in Istanbul. Our guide was SO knowledgeable, and what he didn't know about the Ottoman empire wasn't worth knowing!!

I could comfortably say that we covered the top 4 sights in Istanbul, but it was a LOT for one day. Whilst I totally appreciate this is what we booked, I'd caution other travellers when considering this in the height of summer!

I think I'd also thought we'd spend more time in the air-conditioned vehicle, but once it had dropped us off at the Blue Mosque, we walked everywhere until it was time for us to return to the ship!

We had 3 teenagers with us, and after the Blue Mosque and Hagia Sophia, I think their appetite for history was sated, so they found the Topi Kapi Palace a bit hard going. Again, no fault of the tour, but just hopefully useful context for travellers thinking about booking.

Our experience with Venture Ashore, was brilliant. Especially when we were delayed getting off the ship and needed to let them know. Theu were very helpful and really great at communicating with us.

I would definitely book with them again.

Our tour guide was polite and courteous; however, he was not as historically well versed or knowledgeable as we would have liked. Then again the tour was good, we saw what was on the list and had some free time.
The Marella tours we could have booked were apparently exhausting so, this shorter trip which was only 4 of us in the end was well worth the investment. On balance I would use again but hope that our guide was a bit more enthusiastic and knowledgeable.

Good.
Our guide was helpful and very knowledgeable.

Office admin was very good

Would use again

Our guide, Angela, was excellent - a fellow tour member described her as a “font of knowledge”. The tour was well organised and very enjoyable. The most challenging aspect was finding the shuttle from the cruise ship to the coach park but the port staff were very helpful. Some of the other tour members were a bit delayed and this meant our arrival back to our ship was also delayed but we were still back in good time before sailing away! I would definitely use Venture Ashore again.

We booked with Venture Ashore and were completely satisfied.

Very knowledgeable guides and expert drivers

Every tour was masterful and amazing! So happy I used this group and would do it again and again!

We did the Whale Watching Trip in Reykjavik, booked via Venture Ashore, which was very good and we saw a lot of whales, or may be it was the same one several times! The boat was called Andrea and the crew were helpful and the person doing the commentary was good and appeared to be very knowledgeable about whales. The on board cafe bar was good (hot chocolate about £2) and takes UK credit cards. The mini bus picked us up from the ship on time and took us back to the ship at the end. We all really enjoyed the trip.

Our cruise call at port in Iceland was cancelled and we received good communication and money refunded. Would definitely use again.😊

Excellent. The guide was very informative. It was well organised. The pick up point was easy to get to. The driver even dropped us back directly to the ship. Would recommend. Dean and Jayne.

Poor customer service, not reliable. We are asking for a refund for an excursion that venture ashore did not collect us but they do not accept their responsibility. They keep blaming us for not being there.
DO NOT USE THEM.

DO NOT USE VENTURE ASHORE We went on a cruise in July 2024 and we missed our excursion booked with this Venture Ashore because they did not collect us from the port of Piraeus. They did not email us to say they had changed the time. Extremely poor service and they refuse to accept responsibility. We paid £142.00 but they refuse to refund. No email communication for changing excursion time. No one to collect us at the time of excursion. We were left in a parking area for two hours. Extremely disappointed.
DO NOT USE THEM.

We able to adapt your to our own level. Guide very knowledgable answering any questions we raised and gave us options on how we wanted our day to go. Recommended excellent local restaurant for lunch Very good day We would certainly use Venture Ashore again and .recommend Venture Ashore to friends

Our guide Tunc was excellent and the tour of House of Mary and Ephesus was fantastic, so interesting as Tunc’s knowledge was extensive. The tour was very well organised and we would definitely recommend it.

We were greeted by lovely Tunc who off his own bat asked our driver to do a detour to enable him to treat my husband and I to breakfast from the oldest bakery in Izmir. We were the only 2 people so had our own private tour guide. Tunc was friendly, very knowledgeable and passionate about providing us with as much information both on the House of Virgin Mary and Ephesus. We had the most amazing day with Tunc, in fact it was the highlight of our cruise!