Poor customer service. I bought an expensive, made to order table from Viesso in May 2026. As of 9/21/26, I'm still waiting. When I bought the table, Viesso promised delivery by mid-August. Here w... Toon meer
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Lees wat reviewers zeggen
Best Quality and Service Viesso offered the best price on high quality Fermob outdoor furniture, better than we could get locally. But we thought we could pick one up instead of waiting for shippi... Toon meer
Beware! Viesso does not take returns on some items, but never tells you it's a final sale. They refuse to work with us. We are stuck with an over $500 Papellina rug that, unexpectedly and unlike our o... Toon meer
One of the worst experiences I've had with a purchase. Customer service is atrocious. Their return policy is misleading and does not state that something like a lamp cannot have been installed. I purc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Viesso, we curate furniture from around the world. Modern living, with eco-friendly items made of sustainable materials. A better way to find furniture you love! Visit us online or call 305-204-5421 today!
Contactgegevens
10811 SW 69 Dr, 33173, Miami, Verenigde Staten
- 305-204-5421
- info@viesso.com
- www.viesso.com
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Just what I wanted
Saw a rug in a villa we rented in St. Maarten and fell in love so I had to find it! After doing a internet search I was pleasantly surprised to find Viesso who sold this wonderful rug I had to have. From start to finish it was a great experience and I now enjoy my rug in my own home! :) Thank you!
I had a great experience with Viesso
I had a great experience with this company. I needed something quickly, called and spoke with an actual person who was incredibly helpful. Highly recommend!
Exceptional customer service and spectacular product
I’m mad at myself for not writing his name down, but I believe it was Ryan, who was so incredibly helpful to me during the selection of a small sized Pappelina Asta rug to be used for color selection purposes of tiles, countertops, etc. We are renovating a 1907 home in Portland Maine, and are designing our kitchen and back hallway area around these wonderful rugs! We will be ordering several more once we are ready to move in. I cannot tell you how helpful and easy he was to deal with. Viesso prices are better than your competitors and free shipping was a big Plus as well. Thank you so much! I’ve shown the rug to dozens of friends, contractors, people within the industry and everyone is freaking out about how awesome they are! I hope to send you lots of business. You’re awesome :-)
Love my new couch
My experience with Viesso was exceptional. Top class customer service, great communication and I'm super happy with my new eco-friendly couch. I'll certainly be dealing with them again.
Took SO long but it was worth the…
Took SO long but it was worth the wait!!! Amazing quality, easy to clean, and so many compliments!
Really poor response time
Really poor response time. Took forever to get my goods. They did arrive in one piece and as advertised...just took way too long.
HIGHLY RECOMMEND!
I had an outstanding experience with Viesso! Not only are their products gorgeous and eco-friendly (no stinky chemicals, quality woods and fabrics that will last a long time), but I'm amazed at how hands-on their customer service is. Trevor Link answered every question thoroughly, followed up promptly, made excellent design suggestions based on my needs, taste, and the photos I'd sent him, and when there was a small glitch in the delivery (not Viesso's fault; a third-party), they immediately made things right and offered a discount to boot. Then they followed up again to make sure I was happy. Who does this nowadays? Purchasing furniture can be stressful, but the entire team (Trevor, Travis, Daniel) here is a delight to work with and couldn't have been more helpful at every step of the process. I'll definitely be shopping here again.
We bought the Rio Chaise Sectional XL
We bought the Rio Chaise Sectional XL. It is well built and the upholstery job is beautiful. We went with the poly foam and fiber pillows. Very comfortable.
My contact with Viesso went on for …
My contact with Viesso went on for several months, as I was trying to decide which sofa to purchase. Customer Service was most helpful in explaining to me the differences in the products and reassuring me that everything was eco-friendly and non-toxic. I asked many questions & received many answers. When I finally got the sofa I picked, it was too low, so I contact my Viesso rep. again & she suggested we swap out the legs for taller ones. This was done in a matter of a couple of weeks and now I am completely satisfied. My customer service rep. was Amira.
Love my Pappelina kitchen rug
Very good experience shopping at Viesso, thank you. Friendly and responsive customer service.
Very bad customer service.
Very bad customer service. They don't answer e-mails. It took me almost a week just to find out they don't have the item in their warehouse (after numerous of e-mails and phone calls). But they already took money from my account... I canceled my booking with them. That also wasn't easy process. I'll never shop there again.
Cool looking furniture!
My friend told me about this furniture store in Cali that has all this cool type of urban furniture. I purchased some nice pieces online and got to Miami location with the quickness. Great Service and great products..
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