Team Viking went above and beyond modern customer service. They kept me informed of the status of my order and delivery status. They were a pleaure to deal with and the emails I got were naturally fr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I couldn't believe how fast I got my external hard drive. Next day! I did have difficulty with the ordering process but a nice gentleman talked me through it staying on the line and even pointed out... Toon meer
Bedrijf heeft geantwoord
Abysmal customer service. We have been using Viking for a long time this issue has been very frustrating. I have tried returning an item it has been ready for collection on Feb 2026. They haven... Toon meer
Bedrijf heeft geantwoord
The service from Viking was great - no problem with ordering, processing and delivery which all happened in a timely manner and as announced via email/txt. Our only problem is with the product - we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
The Viking benefits - https://www.vikingdirect.ie/en/viking-advantages
Geschreven door het bedrijf
- One-Stop-Shop
- All your workplace solutions in one place.
- Viking One
- Our exclusive customer program for our top customers with a dedicated service-team and many benefits.
- We are Price King
- Permanent low prices on all your stationery essentials.
- Gift shop
- Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
- Easy return
- 30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
- Smart Choice
- Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
- Great customer service
- We are always happy to help you via phone, e-mail or chat. Service with a smile.
Contactgegevens
Unit 35 Rosemount Business Park,, Dublin 11, Ierland
- 0818 27 0151
- UKIEorders@viking-direct.co.uk
- www.vikingdirect.ie
3,8
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast efficient service and item exactly…
Fast efficient service and item exactly as described
21 mei 2026
Antwoord van Viking Ireland
Good Afternoon Maria
Thank you for taking the time to leave your 5* review.
Happy to hear you had a positive experience with our service and product.
Kind Regards
Sandra
Viking Customer Service
No tracking information provided
No tracking information provided. I still haven't received my order
24 mei 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for taking the time to leave your review.
We are sorry your order hasn't arrived.
We will look into this and contact you directly.
Kind Regards
Sandra
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon
Thank you for taking the time to leave your 5* review.
We are so glad you enjoyed your experience with us.
Kind Regards
Sandra
Viking Customer Service
I place the wrong Item and straight…
I place the wrong Item and straight away I emailed your company, to which no one read. I spent 45mins chatting online and was giving resurance I would be get my money back to which I did not. Very misleading and not happy having wasted my time chatting a week has now gone and still no money, I was told I. good faith I would get a refund and could keep the items as my email was not checked before dispatched. On this occasion I would not recommend Viking
21 mei 2026
Antwoord van Viking Ireland
Good Afternoon Mike
Thank you for taking the time to leave your review.
We are sorry to hear about the issues you experienced with your order, the unread email, and the refund process.
We are looking into this and will be in touch.
Kind Regards
Sandra
Viking Customer Service
IM NOT HAPPY WITH THIS PRODUCT IT…
I was dissapointd with the item, it arrived with shredded paper inside the machine so obviously used before. then when i went to use it it was saying paper jam even though there was no paper inside the machine.
I have to say I was happy with the speed of reply and offer to have it collected. it has been annoying to have this happen and i would like a machine a works properly.
22 mei 2026
Antwoord van Viking Ireland
Good Afternoon
We are concerned to hear about the product's condition and the issue you encountered.
We are looking into this immediately and will contact you directly.
Kind Regards
Sandra
Viking Customer Service
Antwoord van Viking Ireland
Good Morning
Thank you for your 5* review.
We are glad to hear you are consistently happy with your product. Thank you for your continued support.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Morning
Thank you for your 5* review.
We are so happy you found ordering easy and received excellent service and great value. We appreciate your great feedback.
Many thanks
Karen
Viking Customer Service
Easy order process and the delivery…
Easy order process and the delivery arrived the following day. Price was on reduced so cheaper than our normal supplier. Top notch.
21 mei 2026
Antwoord van Viking Ireland
Good Morning Paddy
Thank you for your 5* review.
We are so pleased to hear you found our ordering process easy and that your delivery arrived promptly. We appreciate your positive feedback.
Kind regards
Karen
Viking Customer Service
Fast efficient service
21 mei 2026
Antwoord van Viking Ireland
Good Afternoon Catherine
Thank you for your 5* review.
It's great to hear you received a fast, efficient service. Thank you for sharing your feedback.
Kind regards
Karen
Viking Customer Service
Very quick delivery and product was as…
Very quick delivery and product was as described.
13 mei 2026
Antwoord van Viking Ireland
Good Afternoon Delphine
Thank you for your 5* review.
We are delighted you received your order quickly and found the product as described. Thank you for your feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon
Thank you for your review.
We are sorry to hear you have not received your complete order. We have your account details and will be in touch shortly.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Kathleen
Thank you for your 5* review.
We are so glad you received excellent service and quick delivery. Thank you for your feedback.
Kind regards
Karen
Viking Customer Service
Vast improvement on previous orders
Vast improvement on previous orders. Everything arrived in double quick time and in good order. Thank you very much.
20 mei 2026
Antwoord van Viking Ireland
Good Afternoon Michael
Thank you for your 5* review.
We are so glad to hear that your recent order arrived quickly and in excellent condition. Thank you for your wonderful feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Patrick
Thank you for your review.
We are pleased to hear you received a quick delivery. We appreciate your feedback.
Kind regards
Karen
Viking Customer Service
Last couple of deliveries not good at…
Last couple of deliveries not good at all. Part of one delivered at the wrong address, and no communication back when I tried to make a complaint. Last one we had, they tried to deliver AFTER normal office hours, so they had to come back the following day. And a previous and large order, also came after 5PM, but two of us where here. However the delivery guy did not have a trolley to bring it up to us smoothly, so we only left at 6PM that day. This never happened when you used An Post as delivery service.
20 mei 2026
Antwoord van Viking Ireland
Good Afternoon Eli
Thank you for your review.
We are sorry very sorry to hear of your experience with your deliveries. We have your account details and will be in touch shortly.
Kind regards
Karen
Viking Customer Service
Missing item from order
20 mei 2026
Antwoord van Viking Ireland
Good Afternoon
Thank you for your review.
We are sorry to hear you are missing items from your order. We have your account details and will be in touch shortly.
Kind regards
Karen
Viking Customer Service
As always good service
As always. My order was delivered very quickly and the quality of products are second to none.
19 mei 2026
Antwoord van Viking Ireland
Good Afternoon Jeanette
Thank you for your 5* review,
We are so happy to hear you consistently receive quick delivery and love the quality of our products. We appreciate your continued business.
Many thanks
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon Paul
Thank you for your 5* review.
We are so glad you found ordering easy and appreciated our quick delivery. Thank you for your feedback.
Kind regards
Karen
Viking Customer Service
Antwoord van Viking Ireland
Good Afternoon
Thank you for your 5* review,
We are delighted to hear you received a great, seamless service. We appreciate you sharing your feedback,
Many thanks
Karen
Viking Customer Service
Printer ordered 11thmay ..never…
Printer ordered 11thmay ..never delivered and no credit received..really bad customer service
11 mei 2026
Antwoord van Viking Ireland
Good Afternoon Kevin
Thank you for your review.
We are sorry to hear you have not received your printer. We have your account details and will be in touch shortly.
Kind regards
Karen
Viking Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.