Vision Motors Reviews 

Told had to pay £100 to reserve car for test drive - paid cash - at appointment, car was still at MOT garage - had wait 40 mins then they tried to give us a totally different car to test drive! I asked for £100 back, told had to wait till Friday - It's now been 3 weeks and I'm still being told it's on its way! Tried to contact on their website Live Chat but they twice disconnected me.

Jim sold my mum a dodgy mini back in January had no end of trouble (same fault) now a total write off. No compensation from them utter joke £2,000 down the drain. AVOID AT ALL COSTS. Oh and the Suzuki swift that was a write off when part exchanged was also sold to someone else.

AVOID at all costs. Total cowboys. Pushy about getting me to put down a £100 deposit over the phone before viewing. I discovered the car was not as described with lots of issues and so asked for my deposit back within the legal 14 days of distance selling. I have been ignored, spoken to rudely and given excuses. Do not buy from this terrible company. I'm still waiting for my refund three weeks later. A case for Trading Standards.

The time.has come to take vision moyors direct ltd to court i will keep you all on update just dont buy from these crooks

Brought a car from this company. Long story short. Garage were great when buying the car, but the issues that happened a few months later they had no interest in!
The aftersales lad (is the garage owners son) The garage owner is to scared to talk to anyone other than when we took the garage to court & then he had to!
Needless to say we won & got our money back.
They had altered our car without telling us. We had to pay for this to be fixed but did win & got our money back! Eventually.
So avoid like the plague! This is a bunch of grown lads playing at selling cars & furthermore don't trust any after work they might do!

Ask about - they have a bad reputation!
If I could give No star review I would. 1 star is to much!

If you’re thinking of buying a car from these bunch of cowboys STOP, THINK read the reviews, STOP THINK and go spend your money elsewhere. Car developed a major oil leak one month after purchase, 7 months later, we finally got car back after a solicitors letter threatening action. Know your rights under the Consumer Rights Act 2015, especially clause 23 where you have the right to demand a repair or replacement for free - because they don’t!! Unfortunately you can’t fix stupid, we eventually paid to get our car back as they were holding it to ransom in the end!! Avoid these crooks at all costs!!

Car wouldn't start on day 1. They won't take the car back.
I've wanted to reject the vehicle which the used car dealer was very stubborn about accepting. I'm looking to take them to court today.
Just wanted to save anyone that may be thinking of buying from them. Please don't.
I needed my car as I was moving and needed a car to take all the items to the new house. My car stopped working before that and I need to rent a car and ask my sister to drive for me - A whole lot of mess which I did not plan for, all because Vision Motors decided to not do their job.

An absolute disaster. Stay away at all costs please. Bought my first car from here a month ago, without reasinf reviews, a new MOT and WetBelt had been replaced and the car looked good. 2 weeks after having it, it had an oil leak, which resulted in their mechanic taking over a week to get the car in. Then took on a courtesy which I found out had NO TAX. after speaking to the owner he claimed this is something they do often. Mad. It then later came to my attention that the breaks are worn and unroadworthy, forcing me to get a refund and return the car. This process is still ongoing. Caused unnecessary stress and hassle, and money lost in the process. Id stay away from Vision Motors Haydock and the brand as a whole. Disasterclass.

Stuart & Rob, very nice guys and extremely easy to talk to. Went to view an Audi A3 that they had prepped and sorted ready to drive away if we wanted.
The car was as described, just handed us the keys for a test drive, agreed a deal and shook on it.
Everything was sorted as they said it would be. Very easy deal to make from genuine guys, no hassle, no problems, and a thoroughly pleasant experience.
Would definitely buy from them again
Thank you Stuart and Rob (and Jake for the initial conversation)

Car had issues that were promised to be fixed upon purchase date, yet they weren't. Impossible to get someone on the phone after sale. Car eventually broke down after just 5 months and the warranty they sold with it promising would jump in in that case didn't pay a penny. Absolute scam, avoid i fpossible.

Visited the garage and placed a deposit on a car which was due in. I was worried by the reviews that I wouldn't get my deposit back. A week later the car came in and I went to see it but unfortunately, due to gaps in service history and the garage unable to provide certain paperwork, inc MOT certificate. I decided to not to take the car for my own peace of mind. The salesman attitude towards me did change and I felt he went back on things which were said in our initial meet. I was told deposit would be refunded on Wednesday as they are all done in bulk. Money was returned to my bank by Tuesday.

We paid £5300.00 for a car that failed its mot and was told we could get a refund no problem. We have no money and no car DO NOT BUY ANYTHING FROM THIS GARAGE it’s a con they have no intention of refunding you any money

Not at all impressed
Quick to take £100 deposit to 'get a car ready' waiting 5 working days to go and view it, arranged time off work. Ran an MOT check on the car and seen it had had several repeat issues, no available explanation provided when I asked about this. All of that to be contacted a few hours before my scheduled viewing and test drive appointment to say the car isnt ready and the appointment cannot go ahead. I'm now having to argue via email and text message for my deposit back! Absolutely ridiculous wouldn't recommend at all. They had all kinds of terms and conditions to leaving a deposit and conditions on returning it but as soon as it's the fault of the company it all goes quiet and suddenly it's up to 3 working days to process a refund? I wasn't told any of this at the time they took my money. Avoid.

Dealt with Rob who is a genuine lovely guy. No pushy sales talk like other dealerships. Would buy a car from here again

DONT DO IT, JUST DONT !!! Absolute joke these guys, never in my life have I come across such crooks, Highway men wore masks, these should wear Bally’s. Engage in business with this company at your peril, I wish I’d read the reviews before looking at getting a motor from them. Wouldn’t use them if they were the last car dealer on the planet. Cocky, arrogant Johnny Boys everyone one of them. No scruples, no conscience, how they sleep at night I don’t know. 👎☹️

The absolute worst car buying experience we have ever had. The car which had apparently somehow slipped through their presale checks was a disaster and then it took them three months to return our money and even then we did not get it all back.
Please save yourselves a lot of trouble, hassle and money and do not buy anything from Vision Motors.

Mr Khan was excellent and efficient. Smooth process in buying the car.

I recently purchased a jeep wrangler jk from vision motors. All I can say is exceptional, everything form calling to arrange a viewing of the car and a test drive was brilliant, the young gentleman jack that looked after me was brilliant, he was so knowledgeable of the vehicle I was purchasing, they let me test drive the car and as soon as I arrived back I knew it was the car for me. Ive had no issues with the vehicle nor did I have any issues with the staff. Everyone was welcoming and polite and couldn't do enough to help me. If I ever need to purchase a car I will definitely come to vision again

Please don’t buy a car from these cowboys. Absolutely not trust worthy. Waited over three weeks to take delivery of the car saying having trouble getting a head lamp for it. Funny I could have gone on line and bought one and received delivery within 24 hrs. Eventually it was delivered. My son climbed in it and the drivers side window went down but would not go back up. Noise from front gearbox mounting. They were not interested still eating for the £200 it cost me to get a gearbox mounting replaced. Obviously they don’t drive these cars and do checks on them . Please please do not buy from these cowboys. Nice to you when they want your money but they change when they have it horrible people to deal with. BE WARNED

Terrible after sales customer service. Discovered my car needed major repairs the day I drove it away. They said they would repair but kept fobbing me off and refused to refund me so had to pay to go to small claims court to sort it out. Stay away..they may be cheap but there's a reason for that!