More.com Reviews 

I traveled more than an hour just to discover the event was canceled two days before. One day before they sent me a reminder email that the event is getting closer.
They refunded the tickets but they refused to refund their fee for the tickets.
Costa Navarino 23/8/2026 DRUMMOND MONEY-COUTTS "THE MENTALIST"

Σε μια ακύρωση σε θεατρική παράσταση στη Μεσσηνια επιστράφηκαν το κόστος ειητηριου πισω αλλα το κόστος καθε εισιτηρίου 1.20 για καθε ατομο ποτε. Λες κ φταιω εγω που ακυρώθηκε. Χαλιά εξυπηρέτηση ποτέ πάλι απατεώνες

We attended the Isaiah Collier Quartet concert and, while the musicians were absolutely phenomenal, the organization was extremely disappointing.
We drove over 1.5 hours from outside Athens to the advertised venue, only to discover that the location had been changed without any notification. We only found the correct venue because a kind police officer contacted the organizers for us. This level of communication is completely unacceptable, especially for a ticketed event.
We had purchased VIP tickets more than a month in advance and specifically selected centre aisle seats. Upon arrival, nobody welcomed us or showed us to our seats. When we eventually found them, our designated seats had been moved to the far right side instead of the centre where we had booked. To make matters worse, other people were already sitting in our seats. When we politely explained that these were our assigned seats, they simply acted as though they didn't understand us, leaving us in an awkward situation. Rather than creating a scene and disrupting the evening, we chose to step back. We were raised to behave with respect and consideration for others, even when that courtesy is not returned.
The venue itself was another major disappointment. On one of the most humid evenings of the summer, the event was held in a courtyard with virtually no air circulation. People were smoking throughout the performance, the smell of cigarettes mixed with stale beer hung in the air, and there wasn't even a single fan to provide basic comfort. This was supposed to be an elegant jazz concert, yet at times it felt more like sitting in an overheated taverna than attending a professionally organized cultural event.
As for the "VIP" experience, it raises the question: what exactly does VIP mean here? The so-called VIP seating consisted of tiny metal chairs that were uncomfortable even for a short event, with rows so tightly packed that simply reaching our seats required squeezing past everyone. There was nothing premium about the experience despite paying a premium price.
At the end of the evening, we spoke directly with the organizers about everything that had happened. Rather than addressing our concerns, we were simply told to send them an email.
The only highlight of the evening was Isaiah Collier and his outstanding quartet. Their performance was exceptional, and they deserved a far better organized event than what the audience experienced.
Sadly, what was meant to be an early birthday celebration for my husband turned into a frustrating and deeply disappointing experience. We left with wonderful memories of the music—but equally unforgettable memories of just how poorly the event itself was managed.

Please do not book anything through this company!
They sold me a ferry ticket for a ferry crossing that did not exist. As a result, I had to purchase a new ferry ticket and pay an additional €220 to change my flight because I missed it. In total, this cost me €250.
I explained everything to More's customer service by email and provided all the supporting evidence. Despite this, they have been stringing me along for weeks, and I have still not received any compensation.
This is completely unacceptable. I strongly recommend avoiding this company.

Being the middleman is supposed to be a way of making everything seamless and easy for the consumer.
This is probably the worst treatment I have ever seen, as they continuously take me to the event organizer, while they took the money for the tickets, for an event that got canceled.
Basically they do not return my money so they scammed me and stole me.
Expect legal notice.

Very expensive service. Their solely reason of existence is to steal money from ticket buyers (and probably venues also).

Avoid them as much as possible and kindly complain to the venues as a way to push them to stop using their malicious middleman tactics.

Πλήρωσα τα εισητηρια και την προμήθεια αλλά μου ακύρωσαν γιατί δεν φάνηκε η πληρωμή της προμήθειας. Όταν τους έστειλα την πληρωμή της τράπεζας μου είπαν ότι από λάθος δεν φάνηκε στο συστημα τους και θα μου επιστραφούν τα χρήματα. Εισητηρια όμως δεν βρήκα ξανά σε καλές θέσεις

Their fees are extremely high, but their support is almost nonexistent. Every reply feels automated, with the same copied-and-pasted answers sent again and again, often without any sign that the actual issue has been read or understood.

Even worse, they appear to work with organizers who provide no proper company details, no phone number, no address, and no clear way to be held accountable beyond a single email account. When you request a refund, More.com simply redirects you to the organizer, who does not respond. Then More.com support repeats that there is “nothing they can do.”

That is not customer support. That is passing responsibility in circles until the customer gives up.

A company handling people’s payments should not be able to hide behind unreachable organizers and scripted replies. Judging by the number of negative reviews already piling up, this is clearly not an isolated experience. More.com should be ashamed of how it treats its customers.

Update after More.com’s reply:

No, thank you. I do not want any further contact with your support team. I tried for weeks, and it led nowhere. Your reply only proves the point of my review: the same scripted response, the same redirection, and still no actual responsibility taken.

It is your responsibility to support your customers properly. I did not choose to work with an unreachable organizer with no clear company details, phone number, or address. More.com chose to work with them, allowed them to sell through its platform, and processed the payment. At the very least, you should be responsible for properly vetting the organizers you work with and for protecting customers when those organizers do not respond.

This is inexcusable. I will not waste any more time going in circles with your support team. I have already sent everything related to this case to the appropriate channels, and I will let the local authorities, consumer-protection services, relevant publications, and my bank handle the matter from here.

VIP ticket without view! Scam!

Έκλεισα δύο εισιτήρια για κινηματογράφο και όταν πήγα εκεί μας είπαν ότι δεν έχει διπλανές θέσεις και να κάτσουμε χωρια

Went to the ABBA tribute experience in Athens Peristeri tonight.
It was just appalling.
So bad acoustic , bad sitting arrangements, un-organized sitting staff, and although it was a long and narrow hall, the stage was in the far left, leaving 1/3 of the viewers with a neck problem.
Shame on the organizers.

Absence of customer service at all, no way to delete order or change date.total disappointment

Ακυρώθηκε παράσταση λόγω απεργίας ηθοποιών και είχαν την απαίτηση να την μεταφέρω για άλλη μέρα. Καμία δυνατότητα για ακύρωση του εισιτηρίου, λες και είναι δική μου η ευθύνη για τη μη πραγματοποίηση της παράστασης. Έλεος.

Προσπάθησα να αγοράσω εισιτήρια για παράσταση και ενώ μου τράβηξαν κανονικά τα χρήματα δεν μου έστειλαν ποτέ τα εισιτήρια αλλά και δεν μου επιστρέφουν το ποσό που μου χρέωσαν.
Δεν υπάρχει δυνατότητα να επικοινωνήσεις μαζί τους καθώς ο μόνος τρόπος είναι μέσω ενός AI chat το οποίο δεν δίνει απαντήσεις σε προβλήματα χρεώσεων κ μη καταβολής εισιτηρίων.

I bought tickets for a show. I paid. Everything seems fine. Tomorrow I wake up. My tickets were cancelled.

Apparently they sent an email to you after paying for your tickets that you have to pay their service fee (separately) no more that 3 hours after buying the tickets. I lost my seats because of this.

Never used a service like this before where you make two separate payments.

Also their customer support closed the conversation even though he could see I was typing..

Ofc middleman services like this offer comfort but as you see this is questionable.

Instead try and buy tickets directly from the show. Services fees quickly stack up either way.

Oι εθνικοί νταβατζήδες. Αλωνίζουν με τις προμήθειες χωρίς να υπάρχει κανένας έλεγχος. Παλιά πέρναμε τα εισιτήρια κατευθείαν απ' το θέατρο. Τώρα μας υποχρεώνουν να τα κλείνουμε ηλεκτρονικά.

Αν ακυρωθεί μια συναυλία από τον διοργανωτή δεν σου επιστρέφουν την προμήθεια τους. ΠΡΟΣΟΧΗ!
Ουσιαστικά δεν φταις πουθενά, δεν σου παρέχεται καμία υπηρεσία, αλλά πληρώνεις προμήθεια! Τέλειο?

Το καλύτερο είναι ότι στο chat σταματάνε να σου μιλάνε όταν τους λες ότι δεν σου παρείχαν καμία υπηρεσία. <3

It's a scam. Do not use this method for buying tickets. Find another way.

They sell tickets for other organisers. After the concert I had bought tickets for got postponed to a date I was no longer at the place of the concert and could not attend, they referred to the organiser providing me with an email address no one seems to be checking or replying. I wish I had read the other customer opinions first and would not trust more.com again or recommend it.

Addition 16.12.2025: After their reply in November I sent them the requested information on the mentioned e-mail address but never heard back after that either.