Vivitar Reviews 

The camera worked ok until it came time to download the pictures that were on the internal drive. After many attempts I called Customer Service and I was told that you cannot download the pictures from the internal drive, you can only view them on the small screen. If you want to take pictures that you can download then you will need to buy a SD Card. If they would make this known on the box then I would not have bought or I would have bought a SD Card.
Big ripoff like most of businesses do these days with online ordering. DO NOT BUY A VIVITAR KIDZCAM CAMERA. Not worth it in the long run.

I filed this complaint because I thought that Vivikara wouldn’t help me out for my missing items. Now I dealing with the a representative of a company who supplied the items, Solstixien from Singapore they are the ones who refuse to send me a replacement or refund my money. After reading a lot of complaints, I think maybe we are blaming the wrong company. I could be wrong but this is my experience with them.

That 1* was to much to give this company. I purchased 2 hats from this company. Somehow they got my previous address in Pittsburgh, my order form clearly stated my new address in SC. I called the company to fix the address they said they would take care of it. Well they didn’t and my items went to Pittsburgh. They would not answer how they got my previous addresses. I called them and they said the order was considered delivered and it was my job to trace the items myself. They won’t give me money back and they won’t send replacement. They washed their hands of it.
OMG this company has 100’s of complaints on the BBB site how do they continue to do business. Why aren’t they arrested?

RGB TV sync lights. Complete fraud! Claims fit 55-to-65-inch tv. Impossible with only 8 feet of lights. You need 14.75 feet to cover a 65-inch tv. This is complete and under FRAUD. They are selling something with false information. The backing will not stick; the lights do not turn on and the sensor will not work. The lights then shorted out and as I wiggled em, they would come on and off. This is junk! Why would they sell this to the public? Im taking mine back to Walmart stuffed in the open box. I just bought it, I will get my money back and purchase another product not from them Please do not buy this, trust me!

I was given one of their drones as a award from my company, the 3.5 channel camera helicopter, and controlling it was wishful thinking. However, the real issue was after less than five minutes of playing around with it, one of the springs holding the batteries in place in the controller began to heat up to the point of glowing bright orange and smoking. The rechargeable battery it was touching was fried because of it. Do not purchase from this company.

I got a Sky Flow Drone for Christmas last year (2023). I got to fly it once and then I hit a tree branch and broke a couple of blades. Put the couple of the replacement blades on which are basically none existent in the package. Flew it again and it decided to go do it's on thing and had a little crash again, hardly any damage at all except for the same blades broke. I got online to find some replacement blades and no matter where I looked (even the Vivitar web site) and NOTHING!! Called customer service and they said they were on back order. I have called about 5 or 6 times now and they keep telling me the same thing. They will be at your address in several days. Several months and phone calls later and I'm still in the same spot. They've told me they would call me back in 24 to 48 hrs and that's been over a week and still no word. ALL I WANT TO DO IS FLY MY DRONE!!! I am not happy at all with the way they are handling it. As of now I will never buy anything from VIVITAR ever again and I will tell anyone and everyone I see to do the same. All I need is some replacement blades, that's it!! Ugh. By the way I've been dealing with this since July 26th 2024 and nothing.

20 years ago, I bought a digital camera from them that failed to work right out of the box, so I returned it. Today, I received an automatic soap dispenser made by them and it failed to work right out of the box. This company just produces trash.

Don't waste your money! Two brand new units, second one warrantied and neither of them would do as advertised. All modes did not work, would not connect to Wi-Fi, so no pictures or video capability. Follow me mode did not work, home landing did not work. Nothing worked. It did fly however impossible to control even in perfect weather. Advice for the company? Don't make garbage!

Vivitar Triple Blade Razors from Sakar.com
are the worst razors I've ever used. I bought Two 6-pks of MID 4470323 Made in China Style PGV281 30712W10

Surprisingly they haven't cut me yet but they pull hard on the hairs and require multiple uncomfortable passes to get the missed hairs and get anywhere close to a clean shave.

When I used this "4k" camera, I placed it on a tripod and turned it on for the first time, I had high hopes since it said it was 4k 30 fps at the bottom of the touch screen, they also answered my question on best buy about if it does have a built-in microphone, and it did. So, I recorded and tested and I saw on the screen it did not look like 4k, I just thought it was the size of the screen but when i inserted the SD card in my computer it still looked like it wasn't 4k. I tried again in a different environment and it still wasnt 4k, it is like a 1080p camera instead, i went in the settings and found out there was an option to change the resolution to 8k, so i did that and got something that does look like its 4k. I also cleaned the lens and that did nothing. And who needs an internet connection from a camera? Its password when you first use it is 123456. (Please note that the camera did not come with an SD card since it states on the box it does not include a sd card, My username is not supposed to be a joke, but its what i will do with the camera, make videos with horrible editing. At least, what i would do if this camera wasn't horrible)

Vivitar Glass is Exceptionally Cheap, For the price they are giving a Run for lenses that sell for $3K Plus, Vivitar is definitely not crisp but worth every penny

Bought a Vivitar drone. 1st flight battery fell out of it causing drone to fall 50ft. Broke a drive in one propeller. Called about warranty. was told to send to Sakar International. Sent in May. got back just now September without battery. Called to let them know and was told to be patient. Horrible customer experience!

This VIVITAR Camcorder is a peace of junk. I'm talking about the VIVITAR camcorder 657 360-5519 this product is not worth the money and I think everyone who bought it should get their money back. I was cheated. When I touch the touch screen to move around it doesn't respond the way it should. I also don't see a volume control. I will never buy another vivitar product again. I also think it's vivitar doesn't want to give people their money back or the store doesn't want to give their money back I think everyone should boycott VIVITAR. Vivitar you cheated a lot of people out of their money by putting a camcorder out on the shelves letting them paint it's a good camera.

Just a little get fit trac watch. Called technical support because my caller ID was not working. Instead of helping me they told me to return my watch for another one. Then I left a message at Sakar and she told me he would contact me 4 days later. Terrible customer service!!!!!

I sent Vivitar my vivitar skyview drone they sent me a Defective fpv duo the goggles are blurry you have to take goggles off to see where drone is at piece O Crap I talked to vivitar customer service they said they would replace it with a Vivitar Pheonix it's been 18 days and I am Still waiting for replacement drone I have been trying to email vivitar customer service and it returns my email I am going to contact Better Business Bureau next Caution if you want to buy a Vivitar Skyview they do NOT GO 1000 Ft. High they made them too heavy so 1 little crash and it's Wasted lose wifi then it's nothing but a piece of junk

WHATEVER YOU DO, DO NOT REGISTER FOR THEIR CLOUD SERVICES WITH DANALE. I have spent 3 years trying to cancel this and everytime I inform my bank or cancel the subscription with PayPal they seem to be able to reinstate it with PayPal or my credit card. I have been charged for 3 years after threw the webcam away because it was faulty. I am now reporting them for fraud and to the police. There 'support' form doesn't work and all of their emails are 'no-reply'. IT IS A SCAM. BE VERY CAREFUL. This is illegal.

I started using Vivitar lenses in the 1980s. Their products were decent then as a good substitute for the more expensive camera lenses. I recently purchased two action cameras, DVR 786 and DVR 757. Both have very good picture quality and less expensive than a GoPro. I contacted there support once to learn how to use the date stamp and received good instructions and friendly service. One has to realize that Vivitar has mostly specialized in reducing the cost of items. So if the top brand is rated a 10 on a scale of 1 to 10 I would expect Vivitar products to be an 8 on that same scale. I have never been disappointed with that expectation. Unless I win the lottery, I would never hesitate to buy a Vivitar product versus a top-dollar product.

Poor costumer service

I have been trying to get a gear replacement for my vivitar skeyeview 360 camera drone,
It seems the only way is buying a new same drone and use for spare parts!

I bought a pair of headphone from Ryman, and the headphone has become defective over 8 months, and I tried to contact the customer service as stated on the user manual: Sakar International. The original packaging also emphasize on UK customer support.

The UK phone number is no longer active, and the only way to contact them is via email. I packed up the headphone and wrote out the UK address, but they insisted the headphones to be returned to them to an Ireland address before they will dispatch the replacement headphone.

When I highlighted to them the user manual AND PACKAGING stated a UK customer service address in Coventry England, they just said the UK customer service is no longer active and they will take no further action to rectify the problem until the headphone is returned to Ireland address. They have said I can escalate the matter to their American office.

I felt misled and misold. The product is sold as supported in England, only to find out I do not get any support or access to warranty in England.
I will not buy any Vivitar products again.

Un-boxed the camera and then tried four times to film a loop of Whinlatter Forrest that I was touring on my mountain bike. This frankly nasty, cheap feeling item kept freezing every attempt after it went past two minutes. The only way to un-freeze it was to push the reset button which then erased the whole video
It's now thankfully where it belongs.......smashed to bits and in the bin with the rest of the garbage!

ONLY BUY THIS ITEM IF YOU WISH TO HAVE A SIMILAR EXPERIENCE. I WISH I'D READ THE CUSTOMER REVIEWS AT CURRY'S BEFORE I'D BOUGHT MINE AS THEY ARE MOSTLY THE SAME!