Voices Reviews 

I requested an edit on my first job agreement about two weeks ago from when the due date for the job was, and Customer Service has not responded. Why is it even necessary to have them confirm it, unless both parties disagree with the changes? Me and the client are stuck because of this. Will keep reviewing to update on the fact.

Update: After my original review it took them about a day or two to respond. It seems like a good platform, but don't request to edit the job agreement if you are going to request additional funds. If they could fix this issue with the amount of time it takes them to edit agreements, and lower premium membership costs, I could give them a higher rating.

-AV

Me inscribí en la plataforma cuando vivía en Colombia y todo iba muy bien, podía aplicar a varios trabajos e ingresar a mi perfil sin problemas. Pero regresé a Venezuela hace un año y ahora me dicen que he sido bloqueada. Hice el reclamo hace meses con las indicaciones que aparecen en la página y no he obtenido respuesta ni solución. Ni siquiera puedo ver las ofertas en la página web! Apenas hago click me dice que estoy bloqueada. Espero que puedan ayudarme a solucionar este problema ya que realmente me gustaba la plataforma.

EDITADO
Anteriormente tuve un problema, escribí y puse un reclamo aquí.
El día 2 de agosto recibí el pago correspondiente. Ahora, espero que me llegue también por los 10 videos anteriores que les envié y que sé que estaban en el formato correcto. Como los pagos van desfasados y atrasados, tengo la ilusión de que respetarán que todos estaban bien y recibiré lo que corresponde. Gracias VOICES por solucionar y querer seguir siendo la mejor plataforma para trabajar con la voz. (agosto 2024)
A continuación, el reclamo anterior, que dejé anteriormente y que VOICES dio solución en menos de un mes. GRACIAS!
Llevo algunos meses con un perfil en VOICES, de principio me enamoré de la plataforma! Le he dado el dato a muchas amistades para que trabajen en esto, sin embargo, hoy tuve una decepción grande. Hace un par de meses, envié 10 videos que solicitaron con determinadas características QUE LAS CUMPLÍ A CABALIDAD, pese a eso, me dicen que no los realicé con esas condiciones y me invitaron a enviar 10 videos más. Volví a enviar 10 nuevos videos muy extrañada de lo que dijeron pero pensé que podía ser por usar la cámara frontal, ya que SÍ CUMPLÍ CON LA CALIDAD EXIGIDA. Pasó mucho más tiempo del que debía llegar la respuesta, por lo que contacté a “soporte” para consultar y me vuelven a decir que mis videos “no estaban hechos en 4K/60fps”, cuando tengo absoluta certeza de que sí cumplen con ese formato y todos los requisitos. En conclusión, pienso que se han quedado con mi trabajo y no quieren pagarlo. Existe una aplicación para el móvil, en la que pones el video o audios que deseas revisar y de forma automática te aparecen todas las características. He revisado mis videos en dicha aplicación y puedo asegurar que todos (los primeros 10 y los últimos 10) cumplen cabalmente con la calidad exigida, por lo tanto, o no han revisado mis videos o se están quedando con mi trabajo sin pagarme los honorarios correspondientes.
Case: 00649669: Job #702995

An excellent platform for voice actors finding work. As long as you are willing to put the time in, you will get good jobs with a wide variety. Easy to follow instructions and does a great job at being the middle man between yourself and the companies looking for voice actors.

Everything went great. I had such a great experience. voices.com is top rated in my book. I have worked with lots of VoiceOver websites voices.com is #1.

Just wondering why I’m not being paid and told my videoed didn’t meet 4K requirements when I already have an email from you a month ago saying it passed that check!!?

I am looking into how to file a fraud complaint. I canceled by Premium account in April after retiring and I was charged US $499 for another year 10 days later. I noticed this only about 5 weeks later, and all attempts to get the money refunded have been unsuccessful so far (services ceased, and my cancellation was acknowledged on April 30th). This nonsense about service tickets being responded to within two days is simply not true.

I received a private invite from a certain Dylan Brown to submit 10 videos in Italian, and I have never been paid after submitting them. I have been writing multiple emails, I opened several tickets on their platform and I've never received an answer. I submitted the videos nearly 2 months ago and I followed all the requirements for each video to be accepted but they completely disappeared. It is the first time that I have worked for this company, if I were in England I would report them to the Police Straight AWAY. Also, I've never received a contract for the job submitted, and this has been my fault never have asked for that... Open your eyes before working with this company... I pretend an answer and some sort of communication here, at this point!

This website is worse than fake,Get Paid £15,000 per hour to "read online books",I signed up,No books on the website any where,All I got them asking me what Job do I have,Whats that about reading "online books",Part from that,No books at all,I got was a load strange other things on site,Scam Scam Scam,One of the worse websites what don't even make any sence what so ever

Great platform for global exposure of voice actors if you are willing to put in the time and effort needed. Voices.com has improved a lot since I tried the first time. I would suggest asking the producers for more specific and detailed instructions in a standard format. A simple template requesting personality of the brand, tonality, pace and audio or video samples will make the process more efficient. Some jobs include this, some don't. It needs more consistency. I trust the Voices.com team will read this comment and implement it somehow. Other than that, I'm happy with the service.

I just finished doing my very first job with voices. This was a video job where you submit ten different 40 second videos, and you will be paid $10USD for every approved video. I was only paid $20 USD on the 7th of June for the 5 videos that I submitted. Even after they requested that I redo at least two videos, I was still only paid $20 USD via PayPal. I was told over the message with PayPal that further payment will be paid at a later date. I then emailed support and still haven’t received a response. This is very disappointing since this was the first job that I have done through voices.

I don’t feel comfortable doing any more jobs until I am paid the remaining $30 USD that is owed to me for the five videos that I did.

Total scam !

The payment with Dylan Brown was supposed to be on 15 june and it's 20 and I still don't have news from them. I also tried to contact the support on 17 june and still don't have a response. Still waiting to be paid for the videos and want to know when.

I have a great experience with voice and I am working here since 1 year and 24×7 customer support team available here. Company really doing superb. So I give 5 ⭐⭐⭐⭐⭐

Update :
Adam from Voices has contacted me regarding the payment issue, from what informed the payment has been made to the Agent (but not yet to workers). Unfortunately Agent (which I just know the name of) is not confirming anything yet and with the previous confirmed email that my submission is rejected eventho it following the criteria, i think they think they can hold the payment.

Hopefully with the email confirming that my work has been paid, I can get a hold to this agent so we workers can get our payment finally.
Thank you Adam and Voices team for the follow up.
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I think lot people fall to the same problem but I still want to escalate the issue because I didn't get any reply through CS or rep AT ALL.

I do the video recording project for them and despite following ALL the requirements they send me an email that the file I submit wasn't match the requirements which is the video must be 4K60FPS video. I check my submission and even re download the file as they require to upload it to GDrive, and it still show that the file is 4K60FPS even after redownload it from GDrive.

Not only me, lot of people in this project get the same treatment therefore non of us getting paid despite submitting correct file as per their requirements.

They ask us to sign a nondisclosure agreement, so it sounds legit and there is no detail of this project is somewhat "submit and we will see if you accepted" sort of things, it just looks like typical task that you will get paid as long as you submit the required job.

Hopefully I will get proper respond and payment this time because this is frustrating on how they have Collected A LOT of video and Data from freelancer, be able to use those files but no pay the freelancer who do the job for them.

Edit :
Dear Voices team if you want to check my email to your CS here is the case number #00644839
I got no reply from any of you or Dylan, the one who emailing me about the submission. Thank you

Edit 2 :
Thank you for the reply, please kindly let me know through email for the payment confirmation so I could provide my bank/paypal etc details since everyone in the project is already scattered and I couldn't trust any other party to handle this anymore.
Thank you

Voices.com are first rate. They work with you to guide you to achieving the best you have to give. They troubleshoot with care and expediency. And their videos and workshops align you with industry professionals who have your the best intentions in mind. I am learning a lot and booking gigs thanks to their care and experience.

Booking my first VO job was amazing and comfortable with voices. Both the client and voices were extremely time efficient and easy to work with. I can’t wait to hear when done and Thank you voices!!!

I was given a task by a guy called Dylan with instructions for a video project which I did and submitted the videos. Since the Dylan has cut off communication and even your support email does not communicate on the next step. It just left me feeling like I was scammed by voices and now I’m afraid what you’ll do to my videos. If you can’t pay then you probably shouldn’t use my videos and if there is anything going on communicate! To make things worse you sent me three congratulatory messages for a job well done but no one is telling me how and when I will be paid 🤔

I worked on a video project for this company. I sent my part on time. They said in their email that my videos are approved and I will receive communication about payments in 10 days. Well... 10 days passed... and even longer time has passed... there was NO communication. I emailed the person who sent me that email THREE TIMES. No response! Absolutely none! I added another contact to the email thread from the past emails I've seen. NO RESPONSE! I added support team to the email thread and a ticket got created automatically. One week passed, still NO RESPONSE! I added the person from voices.com who recruited me. STILL NO RESPONSE! I am simply tired of waiting. This company is great at getting what they want from you but once the delivery is done, they go silent. They must be looking for free data. This has been one huge disappointing experience.

This is not legit. I was contacted by Dylan for a video job that i completed. I’ve heard nothing since despite emailing him directly several times and the customer services email. Stay away. Waste of time and they clearly just want to use your voice and image to rip you off. Disgusting.