Volksmaster Reviews 

595
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Excellent from start to finish. We received a qoute for our damaged car door within 24hrs. We were kept informed of the work and timescales and when picking up the car it is like brand new. A top qual... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very fast and professional turn around from a coolant system pressure test to the installation of the new water pump. The staff are friendly and happy to help. I will definately be coming back when i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work comple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm very impressed with Volksmaster and would definitely recommended them. I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autobedrijf/Garage
  2. Autoschadebedrijf
  3. Uitdeukservice
  4. Autorestauratie
  5. Autoservice
  6. Voertuiginspectie

Geschreven door het bedrijf

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

595 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(595)

316 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I took my car with a 'oil level too…

I took my car with a 'oil level too high' warning indicator on, so I was booked in at 8am to plug in to the diagnostic computer. I thought I could wait with it since I it was a diagnostic, but I was told it might be a few hours until it could be checked, so paid £12 in a taxi to get home, on getting out of the taxi they rang saying they couldn't find anything wrong, but drained a little oil out of the engine. Picking the car up I was told to run it on the motorway because there was an advisor about the DPF. Driving off from the garage I noticed that the oil light was still on and after a 30 minute drive on the motorway it's still on, so they've done nothing for £105 + £12 in an unnecessary taxi.👎

8 juli 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Hi Karl,

Thank you for your feedback. We’d like to clarify a few details regarding your experience.

First, we don't offer waiting appointments for diagnostics. Our process involves a thorough, main-dealer-level software investigation, not just a quick code scan. Because workshop schedules can shift, we don't want customers stuck waiting for hours, which is why we advise dropping vehicles off.

When we initially scanned your car, it wasn't actively presenting the fault. Intermittent issues can be incredibly difficult to trace when they aren't active, so we drained a small amount of oil as a necessary step to try and reset the system.

While we understand your frustration led to an overnight review, we were pleased that you returned the next day. As soon as we were able to see the active fault, we resolved the issue immediately—completely free of charge.

We pride ourselves on being a fair, honest, and fast-acting garage. We always appreciate the opportunity to speak with our customers directly to resolve issues before a review is left, but we are glad we were ultimately able to get your car sorted for you.

Beoordeeld met 3 van de 5 sterren

Wouldn't have made a fuss about this…

Wouldn't have made a fuss about this but you have asked me to make a review so here it is.
Golf GTI booked in for a DSG oil and filter service. Gear box oil replaced.
On driving home i noticed both cables had been disconnected from the front dash cam, but NOT reconnected. On stopping the car to reconnect the cables i noticed that the rear mirror was loose which i assume had been knocked off its mounting seat when the dash cam which is tight upto the mirror housing.
So the question i ask is, if you have nothing to hide, why do you disconnect the dashcam and, the DSG oil service is replacement of oil AND filter.

7 juli 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Hi Alan,

Thank you for your review. We appreciate the opportunity to clarify these points:

Dash-Cam Policy: For garage security and theft prevention, we ask customers to disconnect dash-cams upon arrival. This is standard policy and is noted in our booking confirmation that was sent to you at the point of booking.

Loose Mirror: We're happy to check this for you. Please pop back into the garage so our Technical Manager can inspect it.

DSG Service: To reassure you, your DQ381 gearbox received a complete service. The oil, filter, seal, and both sump washers were fully replaced, as stated on your invoice.

We want to make things right. Please give us a call so we can speak with you directly and resolve any outstanding issues.

Beoordeeld met 5 van de 5 sterren

Nissan quashai

I booked in for quite a lot of work which had to be done over 2, appointments and all done to professional standards and always contacted me with the progress.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi John, we are pleased you were happy with our services. Many thanks for taking the time to leave a 5-Star review!

Beoordeeld met 5 van de 5 sterren

A Garage I can trust

Transparent service and regular communication, coupled with good advice. I trust Volksmaster Oldham totally and travel a long way to get my van serviced and MOT'd there.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Many thanks for taking the time to leave this amazing feedback, Phil! We appreciate you travelling a long distance to us. Thanks again!

Beoordeeld met 5 van de 5 sterren

Booked our Mercedes A220 in for a full…

Booked our Mercedes A220 in for a full service at Volksmaster HEYWOOD.
Professional thorough and friendly service all round from their staff .. reasonable prices and a complimentary car wash to finish the job. Couldn’t recommend this garage more highly!
Mike and Lynne.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Both! We are over the moon that you're pleased with our services. Thanks so much for taking the time to leave this amazing feedback and 5-Stars :)

Beoordeeld met 5 van de 5 sterren

Had a big repair done of these guys and…

Had a big repair done of these guys and girls professional people was happy to help me .had no problem since thanx so much to the team in heywood

1 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Jason, we are pleased you were happy with our services. Thanks for taking the time to leave us a 5-Star review!

Beoordeeld met 5 van de 5 sterren

Very pleased

Recently started using the Volksmaster car and van centre as my Crafter has come out of warranty but I still wanted to use someone who knows the van.
I’ve been really happy with the service I’ve had and the staff there are friendly and do their best to get you back on the road as soon as possible without the high main dealer charges. I’ll be using them all the time moving forward.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Many thanks for taking the time to leave this amazing feedback and 5-Star review. We are pleased you were happy with our services and appreciate the support :)

Beoordeeld met 5 van de 5 sterren

Company kept me up to date with issues…

Company kept me up to date with issues with my car. Sent a video of issues that needed immediate attention and any advisory that needed some attention. Picked up car after issues had been sorted and my car was clean inside and out.
Although not the cheapest they are definately the best on customer service

3 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Kevin, we are pleased you were happy with our services. Thanks so much for taking the time to leave us a 5-Star review :)

Beoordeeld met 5 van de 5 sterren

Great service

Great service, fast and reliable, good work at great rates, very friendly staff and helpful, would highly recommend, you can put trust in them to do a good job 👍🏽

2 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Many thanks for taking the time to leave this amazing feedback and 5-Stars, Rashid! We are pleased you were happy with our services

Beoordeeld met 5 van de 5 sterren

Great service at Heywood branch

Great service at Heywood branch. Post video of checks on your car was a welcome surprise and very innovative.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for taking the time to leave us a 5-Star review, Joseph! We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Great service

The service at Volksmaster Ashton Road Oldham branch is of high standards.

The staff are friendly and kept me up to date with a detailed video while I was getting a full service for my car and MOT.

2 juli 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for taking the time to leave us a 5-Star review, we appreciate the feedback :)

Beoordeeld met 5 van de 5 sterren

Had my car at the bury store and…

Had my car at the bury store and couldn’t fault the attention to detail wat they do. Very professional and job well done all the time. Thanks guys 👍

30 juni 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Hi Darren, many thanks for taking the time to leave us a 5-Star. We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Great service from the team

Great service from the team, very professional

30 juni 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Many thanks for the 5-Star review, William! We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Really pleased with the service

Really pleased with the work done at Volksmaster Hollins Road. The team were really friendly and kept me updated along the way. Thanks to Jordan for keeping me in the loop about my car. I received my car back and it was nice and clean which was lovely. Overall, they were very professional and got me back on the road as soon as possible. Can’t recommend them enough!

30 juni 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Tahera, many thanks for taking the time to leave this amazing feedback and giving Jordan a mention for his hard-work. We are pleased you were happy with our services and appreciate the support :)

Beoordeeld met 5 van de 5 sterren

Great checking in and out service with…

Great checking in and out service with Alisha . Very polite and efficient and the MOT reseasonably priced . Thanks

22 juni 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Many thanks for taking the time to leave us a 5-Star review and amazing feedback - We are pleased you were happy with our services!

Beoordeeld met 5 van de 5 sterren

I had my car in for MOT and service, fantastic service from staff

I had my car in for MOT and service. Although I had to pay than expected because of an issue with my car I cannot fault the service and professionalism of the team. They kept me informed and my car was ready when they saud. I will definitely be using them again

19 juni 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Darren, we are pleased you were happy with our services. Sorry to hear of the unexpected repairs but thanks so much for taking the time to leave us a 5-Star review :)

Beoordeeld met 5 van de 5 sterren

The service from start to finish was…

The service from start to finish was excellent. From booking my VW golf r MK8 in for a DSG service. Girl at he desk was very welcoming to the mechanic working on the car. Quality service. 👍

17 juni 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Hi Ian, we are pleased you were happy with our services, thanks for taking the time to leave us a 5-Star review :)

Beoordeeld met 3 van de 5 sterren

Bury Branch- As usual

Bury Branch- As usual, a great job. However, Volkmaster offered a 30th Anniversary deal. Full service and MOT for £289. Pay £10 upfront and get a £50 discount. I was dissapointed, because I was offered my £50 discount. Not on £289, but on £314 for full service and MOT. A £25 difference in Volksmaster favour. Your response appears very reasonable, however should your offer have not been clear upfront?

17 juni 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Jonathan, apologies for the confusion. The price you have advised in your review is for 1-1.5 litre engines. With yours being a 2 litre diesel, the price is higher. Thank you for the review and helpful feedback :)

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