Volksmaster Reviews 

600
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Toon meer

Beoordeeld met 5 van de 5 sterren

Very fast and professional turn around from a coolant system pressure test to the installation of the new water pump. The staff are friendly and happy to help. I will definately be coming back when i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish. We received a qoute for our damaged car door within 24hrs. We were kept informed of the work and timescales and when picking up the car it is like brand new. A top qual... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work comple... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autobedrijf/Garage
  2. Autoschadebedrijf
  3. Uitdeukservice
  4. Autorestauratie
  5. Autoservice
  6. Voertuiginspectie

Geschreven door het bedrijf

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

600 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(600)

322 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfectly fair MoT

As always, perfectly fair the MoT. A personal touch is appreciated in terms of the receptionist.

9 maart 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Thank you so much for taking the time to leave us a 5-Star review :)

Beoordeeld met 5 van de 5 sterren

Excellent customer service and professional services. MOt

Brilliant service with a garage that knows what customer service is all about. Staff in front desk are very helpful. Used to own a VW and this was where I had it serviced and mot'd now have an audi and have returned. Recent service and not and yet again like my VW. Wouldn't use any where else

4 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Many thanks for your 5-Star review, we are pleased you're happy with our services :)

Beoordeeld met 5 van de 5 sterren

Another perfect experience with…

Another perfect experience with Volksmaster. From booking in with Yasmine to collecting the car, everything was perfect. I will certainly be using them again and highly recommend them.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi David, thank you for the 5-Star review! Yasmine is over the moon with your comments :)

Beoordeeld met 4 van de 5 sterren

A very pleasant experience

A very pleasant experience.
I used Volksmaster previously and have decided to return other garage repair services can not match the care respect and consideration what they always try to achieve well done

3 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for the 4-Star review, we are pleased you were happy with our services :)

Beoordeeld met 1 van de 5 sterren

I had an engine management light on my…

I had an engine management light on my 2016 VW Touareg,So I plugged in my code reader in it came up with a exhaust oxygen censor , So I booked in to Voksmaster in Heywood they told me they needed to put my car on thier diagnostic machine at a cost of £60 this I accepted approximately 1 hour later I was informed their diagnostic machine had confirmed the same problem however they would need to make further investigations so the following day the 23/12/2025 I returned my Touareg 3 hours later I returned and was issued with a bill for a further £346.50 only to be informed that my car needed a new exhaust system at an estimated cost of £4.413.78p UNBELIEVABLE not the price of the exhaust BUT the £406.50p to be told the Touareg needed a full exhaust!!, (also the DPF had been replaced 2 weeks prior to me visiting Heywood Volksmaster , Seems to me it took longer to do the estimate than to do the inspection!. I was then informed that the parts would take approximately 10 working days to be delivered and that it was necessary I paid the part’s upfront. Yours dissatisfied M Barber.

24 december 2025
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Malcolm,

Thank you for your feedback. To clarify our process, as a VW specialist, we perform comprehensive diagnostic investigations that go far beyond basic code reading. Our goal is to ensure a "first-time fix," preventing the unnecessary cost of replacing functioning parts.

As discussed during the initial booking, we charge for the technical expertise and time required to reach an accurate conclusion. We only proceed with such investigations and subsequent repairs once customer authorisation is received.

Regarding the repair itself: because these specific components are non-returnable, our policy requires payment upfront. While I understand the frustration regarding the back-order status, these lead times are set by the manufacturer and are unfortunately outside of our control. We will, of course, keep you updated as soon as the parts arrive.

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. Audi service at a fraction of the cost and the exact same as taking it to the dealership. Kept me up to date all the time will definately use them again.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for taking the time to leave us a 5-Star review, Chris. We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Volksmaster Bury - Great service

Volksmaster Bury are my go to garage and have been for a good while now. Always provide a great level of service and nothing is too much bother, highly recommended.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for taking the time to leave us a 5-Star review, Greg :)

Beoordeeld met 5 van de 5 sterren

I normally take my cars to the dealers…

I normally take my cars to the dealers but after going to Heywood Volksmaster I won’t be going anywhere else.
Excellent communication and service, pleasant staff.
Definitely recommend.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Philip, thank you for taking the time to leave us a 5-star review. We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Fantastic service and people

I’ve been using Volksmaster Heywood for over five years now for all my MOTs and servicing, and I can’t recommend them highly enough. They are consistently open, honest, and incredibly professional. I always appreciate how they take the time to itemise everything on the bill, so I know exactly what I’m paying for. No hidden charges, just clear and fair pricing. The team is efficient too, they get the work done promptly without sacrificing quality. If you’re looking for a trustworthy and reliable garage, Volksmaster Heywood is the place to go! Keep up the fantastic service

24 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you so much for the 5-Star review, Arfan! We are pleased you're happy with our services and thanks also for your continued support :)

Beoordeeld met 5 van de 5 sterren

I’ve had my vehicle serviced and…

I’ve had my vehicle serviced and maintained over the past 5 years by the guys at volkmaster bury. Faultless, never an issue with any of the work, competitively priced considering they are VW approved garage. Highly recommend

23 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Daniel, thanks so much for your continued support and loyalty. We are over the moon that you're happy with our services :)

Beoordeeld met 5 van de 5 sterren

Finally found my issue after 2 other…

Ashton Road, Oldham. Finally found my issue after 2 other mechanics failed to find it!! Very concise and detailed report given aswell as a video, visually showing you the info on the report. Very professional 👏

23 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you so much for taking the time to leave us a 5-Star review, Michael. We are pleased to have pin-pointed an issues that others struggled with :)

Beoordeeld met 1 van de 5 sterren

Poor workmanship

First time using this garage and very impressed, excellence level of service. Would definitely come back again in the future.

*UPDATE*

I hate to change my review to a 1 star however I really need to share this feedback. I recently noticed in the last few days a rattling noise coming from somewhere inside the engine bay. Luckily, I work for a car dealership so I was able to get the techs there to have a look for me. What they found was really quite shocking. There was several screws missing from the under tray, and the ones that were still there were loose and had not been re-fitted properly. One screw even looks to have even been angle grindered off and has been left in a poor state. Thankfully, my work has fixed it for me for free which was only possible because I work for a dealership. I was initially really happy with your service, however it’s incredibly concerning to find that a “specialist” garage with such good reviews could mess up something so simple so badly. I certainly don’t think I could trust you with any work in the future. I just really hope you pull this up with the technician who performed the work on my car, and whoever signed off on the quality check - if you need my details to help with this, please let me know.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for the 5-Star review, Morgan. We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from this garage. Took my vehicle in with a number of problems. They established the cause of the problems, updated me and then carried out the work. They kept me well informed throughout.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thanks so much for the 5-Star review, Kamal :)

Beoordeeld met 5 van de 5 sterren

A professional garage

This garage is the one you find and never leave for anyone else. I've been using volksmaster since getting my first car many years ago and been using them ever since. The family run business brings a homely ambience but with a very professional touch.
Highly recommend

18 februari 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Steven, thank you so much for the great feedback and 5-Star review, which branch of ours was it that you attended please?

Beoordeeld met 5 van de 5 sterren

Reliable service

As I have done for many years I took my car to Heywood Volksmaster. I travel several miles to use their services but the professionalism and friendliness of the staff make it worthwhile. I am always pleased with the job that they do at a fair and reasonable price.would thoroughly recommend them

13 februari 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

Hi David, we are pleased you were happy with our services. Thank you for taking the time to leave us a 5-Star review :)

Beoordeeld met 5 van de 5 sterren

A great smart repair

Used Oldham Van Centre 179 Hollins for a smart repair. Two colour repair with dent and scrape done brilliantly. All the staff were fantastic and the car came back with a better valet than most main dealers. The price was fantastic and their curtesy cars are also very reasonable should you need one.

16 februari 2026
Review zonder uitnodiging
Logo Volksmaster

Antwoord van Volksmaster

We are pleased you were happy with our body repairs. Thanks so much for taking the time to leave us a 5-Star review :)

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