Ho ordinato all'inizio di febbraio un articolo dichiarato disponibile, oltre un mese e mezzo di attesa senza aggiornamenti, non rispondono alle email e nemmeno ai solleciti PayPal. Rimborso ottenuto g... Toon meer
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Lees wat reviewers zeggen
At first they lost my order which sat unattended for two weeks. When I contacted them about the delay they asked me to pay 140 euros extra for the studio monitors. At this point I asked them to... Toon meer
Bedrijf heeft geantwoord
A huge thank you to the Volt team, who managed to find a discontinued Eurorack module. They sourced a brand new one and handled everything with great professionalism. It's also worth noting that the p... Toon meer
I bought the OXI E16 controller and received it the next day :) When I started the E16 I had a issue with updating to the latest firmware. I sent a email and they helped me out directly. The issue w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Volt Music Store was built around a genuine passion for electronic instruments and creative technology. From the beginning, modular synthesis has been at the heart of what we do. We actively support the modular community by organizing workshops, product demonstrations, and small in-store events where customers can explore new modules, exchange ideas, and learn in a practical, hands-on environment. We are a small and dedicated team, which allows us to provide personal and attentive service. Many customers visit us not only to purchase equipment but also to ask questions, test gear, and discuss their setups. Whether someone is building a first Eurorack system or expanding an advanced studio, we aim to offer practical guidance and honest recommendations based on real experience. Volt Music Store is an independent music technology retailer serving DJs, producers, modular synthesizer enthusiasts, and audio professionals across Europe. We specialize in carefully selected equipment for studio production, live performance, and sound design. Our product range includes modular synthesizers and Eurorack modules, DJ equipment, studio monitors, audio interfaces, recording equipment, and related accessories from established manufacturers in the industry. We strive to keep stock information transparent and communication clear throughout the ordering process.
Contactgegevens
Oude Binnenweg 38, 3012 JE, Rotterdam, Nederland
- +31648053200
- hi@voltmusicstore.com
- www.voltmusicstore.nl
3,5
Gemiddeld
24 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice local shop with great prices
Good to have a music shop around town, especially since they have brands like Noise Engineering, Eric Synths, Soma etc in the shop. Got my Pulsar 23 limited edition here which they ordered for me directly at Soma.
24 oktober 2024
Review zonder uitnodiging
Just stay away.
My first experience was actually rather good:
Very good price online, shipping took some time but for a good price I can wait some time.
So I placed a second order with confidence. Item was listed as 'In stock, shipped next day' so I placed the order with good hope.
A week went by and no notification, I contacted customer service and again one week later they replied that it was an error on their side that they did not have the item in stock.
My options: wait at least 2 weeks or get a refund. I opted for the last one.
One week later, still nothing from their side so I opened a case with PayPal and send them a mail.
'Ah yes, cancellation received, money will be refunded in 3-5 days'
-item is still listed as 'in stock, shipment next day' seems like false advertising but yeah...
14 days later, still waiting on my refund, escalated to PayPal and opened a case with the bank to get things sorted out because don't expect any help from them.
So you can order here if:
-you don't have an urgent need for your product.
-purchase via protected service (Paypal, Mastercard...) and not wire transfer because you NEED guarantiee
-don't expect any communication from your seller
-you're feeling lucky and want to gamble on getting a good deal.
26 september 2024
Review zonder uitnodiging
DO NOT BUY FROM THIS STORE
At first they lost my order which sat unattended for two weeks. When I contacted them about the delay they asked me to pay 140 euros extra for the studio monitors.
At this point I asked them to cancel the order and remove my account information as per EU GDPR regulations. In the latest reply they asked me if I have any IT or Python experience as they don't know how to do that themselves.
STAY AWAY!
19 juni 2024
Review zonder uitnodiging
Antwoord van Volt Music Store
Hi Tomi,
We didn't lose your order, it was not shipped even from our store.
We canceled your order because we didn’t agree about the deal.
On our policy, we clearly state that we don’t collect any sensitive information about you.
When you place an order via Volt Music Store you are accepting our terms & conditions and privacy policy.
https://www.voltmusicstore.com/en/service/privacy-policy/
What GDPR you are talking about if you are showing your face on Google profile and add this negative and unprofessional review ?
Our team consists of professionals and we know what we do very well.
Unreasonable and inaccurate review by Toni, for sure!
We would tell community to stay away from you :)
STAY AWAY!
STAY AWAY!
I bought a Strymon pedal from the stores website. Some days later, I wrote the store, because I still hadn't recieved notification of the shipment, although the money was withdrawn from my account long ago, and paid to the store. The store writes me back that it's gonna be another week, before they recieve the pedal, although their site stated that it was in stock. They also want me to pay additional 49 EURO, because there allegedly was a bug on their site, pricing the pedal wrong, or else they would cancel the purchase.
I demanded the pedal at the price I had already paid, but was met with arrogance, and told I was gonna get my money back the next day. It's due time, and I still haven't recieved my money back.
11 januari 2024
Review zonder uitnodiging
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