Volza Reviews 32

We have been using Volza for our company, DR Overseas, and it has proven to be a valuable tool in our export operations. The platform has helped us identify potential buyers across multiple markets, making it easier to shortlist and approach the right clients.

One of the key benefits we’ve experienced is gaining useful insights into buyer profiles, including their purchasing patterns and payment terms. This has significantly supported our negotiation process and helped us focus on working with reliable, quality buyers.

Overall, Volza has contributed positively to our market research and decision-making, enabling us to build stronger and more informed business strategies.

I have been using Volza for the past 4 years, and my experience has been excellent. In my opinion, Volza is one of the best portals in the export-import data industry.

The platform provides highly reliable and near real-time shipment data with one of the fastest update cycles in the market. What stands out the most is the extensive country coverage and the quality of buyer-supplier contact details. The contact information and company insights provided by Volza are among the best available in the industry and have been extremely useful for our business strategy and market research.

Another major strength is their customer support team, which is always responsive and helpful whenever any assistance is required.

Volza has genuinely helped us with market analysis, identifying buyers and suppliers, and building data-driven business strategies. I would highly recommend Volza to other peers, exporters, importers, and companies looking to make smarter decisions based on global trade data.

Great platform for Export Import data. Geeting very good services. They are also providing contact details. Highly recommended

Best platform for market research, robust system with advanced features and the team is very supportive.

Good Company, one-stop solution for everything you need for export import database

The Company delivers what it says!
The data is updated every 2-3 days and best thing we are even able to find zto order buyers through country specific data!
Fully satisfied with their dedicated whatsapp group support.

I had a very disappointing experience with Volza.
The platform is marketed as a powerful tool for trade data analysis, but in reality, a significant portion of the data (especially for EU markets) is masked or limited, making it far less useful than expected for actual business development.
What is even more concerning is their “3-day refund policy.” For a complex platform like this, it is simply not enough time to properly evaluate its real value. In practice, this policy feels more like a formality than a genuine “satisfaction guarantee.”
When I raised these concerns and requested a partial refund, there was no willingness to find a reasonable or commercial solution. Instead, the response was strictly based on policy, with no consideration of the actual user experience.

Our company details are published without consent.

Emailed Volza politely to remove our details - but they did not reply.

We dont use their service, we didnt sign up for their service - yet our import , export details are listed publicly on their site.

When did we authorise this? When did we agree to this?

“Sharing my personal experience for awareness.

We subscribed to Volza for data research, but found the UI layout had very large spacing, requiring continuous scrolling. This made it difficult for our team to work efficiently on a daily basis.

Refund was requested immediately, but was declined as per their refund policy (refund only for data inaccuracies).

Please ensure you check UI usability, spacing, and demo before subscribing, especially if your work depends on dense data visibility.”

Have published my private contact details without permission and have failed to respond to me or remove my details upon my request. It appears I am not the only person who has experienced this. This demonstrates a consistent lack of ethics.

Very bad company
They promised in demo regarding the access to countries and once I paid they started saying that I don't have access to other countries, so I asked them to refund because I don't have access , now they are deducting money stating some xyz charges. Fraud company please don't buy from them

Be careful of such a company. Will tell you something during the demo and then it will be totally different when you buy it. They will tell you we can only reimburse if the data is wrong and since they will never say it even if it is different to what was promised during the demo and data of smaller companies is not findable which is impossible to filter on the platform btw. Overall, terrible experience and they do everything to not pay you back. Sad to say the least.

This guys gave me wrong information before paying the subscriptions .
Such a pathetic platform where we can not get the informational for what we have paid and before taking subscriptions i have clearly informed that what is my requirement but still they can not fulfil .100% THEY HAVE CHEATED WITH MY .SUCH FALSE INFORMATION AND COMMITMENTS.

Customer Service Review for Volza – Shubhanker Rai

I had an excellent experience with Volza, and I want to especially recognize Shubhanker Rai for his outstanding customer service. From the very beginning, Shubhanker was incredibly helpful, professional, and responsive. He patiently answered all my questions, no matter how detailed, and made sure I fully understood how to use Volza’s platform to get the most accurate and relevant trade data for my business.

His knowledge of the system and global trade data was impressive, and he guided me through every step with clarity and confidence. What truly stood out was his dedication to making sure I was satisfied—he went above and beyond to assist with my specific needs.

Thanks to Shubhanker’s support, I now have valuable insights into potential buyers and suppliers that will help grow my business. I highly recommend Volza, and especially commend Shubhanker Rai for his excellent service and professionalism.

Abdigani Mohamoud

Pathetic customer service. They tell u to show demo at a particular time and than you are ghosted. no intimation, no follouwp, no meeting link, no communication, total silence, and even if u call them, they dont bother to even pickup and reply.

Best team u hav guys , today i need some data , while I am traveling
My account head Jasmeet kaur
My RLM she give me data in seconds
Thanks volza

Very Agile support system. Help you learn how to minimize time in search. Good for churning big data points. Invaluable staff. Anajli is always available to assist with troubleshooting and new searches with a very positive approach. Thanks

Jagriti helped me in all my queries good experience

Good service with quick response and close follow-up.
We have had good experience with Volza many years so far.

Pathetic service. No data available as they claim during the sales pitch. Once you buy the subscription, nobody responds to your calls and messages for 4-5 days straight. When questioned, they give lame excuses. Do not fall for the scam and waste your money and time.