I signed up for what was supposed to be a one time free month offer. Never ever agreed to a recurring subscription, but I was still billed for a monthly plan. The worst part? There is no way to c... Toon meer
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Lees wat reviewers zeggen
It was great to use for competitions, but it isn't clear how to cancel. Once I got hold of an email address it was straightforward, but they definitely need to provide a clear, easy way to cancel on t... Toon meer
I emailed because I couldn’t cancel my subscription without contacting support, which is already a terrible business practice. After telling them exactly how deceptive I found their cancellatio... Toon meer
the website is basic when it comes to customer service and account mgmt. but good thing is they do respond very quickly via email. their gift chooser app is 2nd to none and we have just renewed anothe... Toon meer
2,5
Slecht
90 reviews
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Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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I am the next victim of this app
I am the next victim of this app. After reviewing all my bank withdrawals, I discovered serious issues. Not only is there no clear unsubscribe option, but I was also charged multiple times without being properly informed. I was never clearly notified about the subscription plan, the billing terms, or when charges would be applied. I did not receive any confirmation email, invoice, or clear explanation for these withdrawals. This situation is unacceptable and misleading. I would like to know if anyone has found a solution to this issue.
23 januari 2026
Review zonder uitnodiging
Antwoord van Wask
Hello,
We’re really sorry to hear about your experience this is absolutely not the experience we want for any of our users.
We want to clearly state that WASK does not operate as a “subscription trap,” and multiple charges should never occur under normal circumstances. If this has happened, it may be due to a technical issue or account-related problem, and we take this very seriously.
Subscription cancellation is available within account settings, but if you were unable to access or complete this, we sincerely apologize for the frustration caused.
We would really like to investigate this case and resolve it for you as quickly as possible. Please contact us at support@wask.co with your account email or transaction details.
If any incorrect charges were made, we will review and take the necessary steps including refunds where applicable.
Thank you for bringing this to our attention.
WASK Customer Support
Antwoord van Wask
Hello,
We’re really sorry to hear about your experience this is absolutely not the experience we want for any of our users.
We want to clearly state that WASK does not operate as a “subscription trap,” and multiple charges should never occur under normal circumstances. If this has happened, it may be due to a technical issue or account-related problem, and we take this very seriously.
Subscription cancellation is available within account settings, but if you were unable to access or complete this, we sincerely apologize for the frustration caused.
We would really like to investigate this case and resolve it for you as quickly as possible. Please contact us at support@wask.co with your account email or transaction details.
If any incorrect charges were made, we will review and take the necessary steps including refunds where applicable.
Thank you for bringing this to our attention.
WASK Customer Support
At first
At first, I wasn’t fully convinced that WASK would fit our workflow. Some optimizations felt a bit generic in the beginning, and I wasn’t seeing immediate results. However, after using the Custom Optimization feature and tailoring rules specifically to our campaigns, the impact became much clearer.
Not perfect, but definitely valuable once set up properly.
5 januari 2026
Review zonder uitnodiging
DO NOT SUBSCRIBE FOR FREE TRIAL
DO NOT SUBSCRIBE FOR FREE TRIAL. THEY MAKE IT IMPOSSIBLE TO CANCEL SUBSCRIPTION. THERE IS NO UNSUBSCRIBE BUTTON ANYWHERE ON WEBSITE.
1 januari 2026
Review zonder uitnodiging
Antwoord van Wask
Hello,
We’re truly sorry to hear about your experience — we completely understand how frustrating this situation must feel.
We want to clarify that WASK does not intend to make cancellation difficult, and there is no intention to create any misleading or “illegal” experience. Free trials can be cancelled at any time through the account settings.
That said, if you were unable to cancel your trial, this is something we take very seriously and would like to fix immediately.
Please contact us at support@wask.co with your account email, and we will cancel your trial right away and make sure no further charges occur. If there has been any issue, we will also review it carefully.
We’re continuously improving our platform to make processes like this clearer and easier for everyone.
Thank you for your feedback.
WASK Customer Support
Effortless Facebook Giveaways with WASK
I use WASK primarily for managing advertising and giveaways on Facebook.
The giveaway tool is efficient, categorizing participants effectively. I have no complaints and find the setup process easy, as it seamlessly integrates with Facebook.
6 januari 2026
Review zonder uitnodiging
Psychotic that I never signed up for…
Psychotic that I never signed up for this and they have been taking money monthly and there is no way to cancel. Hoping people see this so they don’t make the same mistake. Also hoping they get caught for this it’s completely unlawful.
8 mei 2025
Review zonder uitnodiging
Antwoord van Wask
Hello,
We’re really sorry to hear about your experience this is absolutely not the experience we want for any of our users.
We want to clearly state that WASK does not operate as a “subscription trap,” and multiple charges should never occur under normal circumstances. If this has happened, it may be due to a technical issue or account-related problem, and we take this very seriously.
Subscription cancellation is available within account settings, but if you were unable to access or complete this, we sincerely apologize for the frustration caused.
We would really like to investigate this case and resolve it for you as quickly as possible. Please contact us at support@wask.co with your account email or transaction details.
If any incorrect charges were made, we will review and take the necessary steps including refunds where applicable.
Thank you for bringing this to our attention.
WASK Customer Support
Subscription trap
There is no way to cancel the subscription.
They took me $200 till I realize the issue.
1 januari 2026
Review zonder uitnodiging
Antwoord van Wask
Hello,
We’re truly sorry to hear about your experience we completely understand how frustrating and concerning this must feel.
There should always be a way to cancel your subscription, and what you described is not the experience we aim to provide.
We take this situation very seriously, especially regarding the charges you mentioned. We would really like to review your case in detail and resolve this as quickly as possible.
Please contact us at support@wask.co with your account email or payment details, and our team will assist you immediately including cancelling your subscription and reviewing the charges made. If there has been any issue, we will take the necessary steps, including refunds where applicable.
Thank you for bringing this to our attention.
WASK Customer Support
Good performance for the price.
Good performance for the price.
For managing Google and Meta ads, WASK offers a good balance between automation and control. Not perfect, but very useful for teams that want to save time on repetitive tasks.
10 december 2025
Review zonder uitnodiging
kann nicht kündigen!
Ich kann mein Abonnement nicht kündigen. Nirgends gibt es eine Möglichkeit und auch der Preis hat sich plötzlich von 15$ auf 25$ erhöht?? Ohne, dass ich jemals davon gelesen hatte. Ich habe dem Support geschrieben (auch hier ohne Antwort) und bekomme seit 2 Monaten Geld abgebucht, ohne das ich dies möchte! Bitte überlegt euch zweimal, ob ihr hier wirklich ein Abo abschließen wollt!
15 december 2025
Review zonder uitnodiging
Antwoord van Wask
Hallo,
es tut uns sehr leid, dass Sie eine so frustrierende Erfahrung gemacht haben. Wir verstehen sehr gut, wie verärgert und besorgt Sie sich in einer solchen Situation fühlen müssen.
Es sollte selbstverständlich immer möglich sein, ein Abonnement zu kündigen, und wir bedauern sehr, dass Sie diese Möglichkeit offenbar nicht finden konnten. Ebenso nehmen wir Ihre Anmerkung zur Preisänderung und zu den weiterhin erfolgten Abbuchungen sehr ernst.
Auch dafür möchten wir uns entschuldigen, dass Sie nach Ihrer Nachricht an unseren Support keine rechtzeitige Rückmeldung erhalten haben. Das entspricht nicht dem Service, den wir bieten möchten.
Bitte kontaktieren Sie uns noch einmal unter support@wask.co mit der E-Mail-Adresse Ihres Kontos sowie, wenn möglich, den relevanten Zahlungsdetails. Wir werden Ihren Fall umgehend prüfen, Ihr Abonnement bei Bedarf beenden und die abgebuchten Beträge sorgfältig überprüfen. Falls ein Problem vorliegt, werden wir selbstverständlich die notwendigen Schritte einleiten, einschließlich einer Rückerstattungsprüfung, sofern zutreffend.
Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.
WASK Customer Support
I decided not to use Wash as similar is…
I decided not to use Wash as similar is provided with the company I partner with . Monies were taken for subscription which hadn’t realised and contact Wask. They located the account and dealt with the issue efficiently and very fairly, retuning the monies
16 december 2025
Review zonder uitnodiging
WASK is a useful tool for day-to-day ad optimization.
We’ve been using WASK for Google and Meta ads, and it’s been a solid experience overall. The automation saves time and helps spot performance issues quickly. The interface takes a little getting used to, but once you’re familiar with it, it works smoothly. There’s room for improvement, but it’s a reliable tool and worth trying.
15 december 2025
Review zonder uitnodiging
Wask is a great tool
Wask is a great tool for tracking our ad expenses together in a simple UI and the ad recommendations seem to be working well.
1 november 2025
Review zonder uitnodiging
They are taking my money 😡 it’s not…
They are taking my money 😡 it’s not possible to cancel the subscription!!!!!!
7 december 2025
Review zonder uitnodiging
Works great
Works well. Have been using for about a month now. Support is good and everything is very straight forward
1 november 2025
Review zonder uitnodiging
I need help cancelling this…
I need help cancelling this subscription that I DID NOT sign up for! You guys have been taking $25 a month from me since May!! I’m just finding out now. I need my money back ASAP because I never signed up for a subscription plan, and there’s no way to find your cancellation on your website.
30 november 2025
Review zonder uitnodiging
An extraordinary experience
An extraordinary experience. I really did not expect such a quick and easy agreement. All recommendations from me.
19 november 2025
Review zonder uitnodiging
THEY WONT LET ME CANCEL
10 november 2025
Review zonder uitnodiging
Good platform but pricing could be friendlier
The tool works well, but understanding how pricing scales with ad spend was a bit confusing at first. The customer service has helped me a lot. Merci Melike.
6 september 2025
Review zonder uitnodiging
DO NOT USE!!! IT’S A SCAM!!!
Another unhappy customer here. We are a small business trying to keep our heads above water and these thieves have stolen from us. They just charged me out of the blue, meaning they have my credit card of file even though it shouldn’t be - I also didn’t even have a subscription and when I sign in, I have no credits! This company is an absolute scam!!! Stay away!!!! I’ve contacted them twice, no response!!!
22 oktober 2025
Review zonder uitnodiging
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