Wealthtime Reviews 

Excellent company( as were Novia Financial) very good and understandable platform, money growing very well....

It's a shame they do not have a minus as it would be in the thousands, keep well away from this company if you want to keep your money. Theve managed to loose me £12.500 and had the cheek to keep on charging me a fee, why did they change to Wealthtime, to hide, I am looking for people who have also had this issue, so we can put this on every media site we can find.

[Please see my review of Novia Financial on Trustpilot. Wealthtime is the same company repackaged.]

The performance of my Stocks and Shares ISA with Novia Financial (now Wealthtime) has been abysmal. The only people making money were Novia (now Wealthtime) and my broker - from their fees.

I was offered a preferential fixed rate deposit ISA elsewhere I decided to transfer it. I have been trying to transfer my ISA out of Novia Financial (now Wealthtime) for weeks!

I was told by my broker that Wealthtime (formerly Novia Financial) would [finally] process the transfer at the end of last week (15th December 2023) and the money disappeared from the dashboard.

Lots of companies say it takes several working days for such a transaction to be processed. Why is that? Where does the money go? My kids send me money from South Africa and it arrives the same day!

I have never received any communication from Wealthtime (formerly Novia Financial) directly during the entire process so I don’t know how much it was, exactly when they processed it or where they sent it.

Meanwhile, my preferential offer for a fixed deposit ISA has expired and I am not sure the receiving provider will extend it any further.

I cannot possibly recommend Wealthtime (formerly Novia Financial) because I never received any benefit from the investment and their customer service is something between bad and nil.

UPDATE:- My new ISA service provider received the money from Wealthtime ( formally Novia Financial) on the 19th December 2023. I am now waiting to see if I will get the promised interest rate before I bother to take this any further. I have still not received any sort of email or closing statement from Wealthtime (formerly Novia Financial) on this.

An absolute nightmare to get your own money back - Forms after forms that need to be verified and can only be posted. Zero communication from them if they require further paperwork so you have to call them back to see if things are progressing. The investment itself has performed appallingly far better to stick it in a building society ISA - I would never recommend or use again.

19 Jan follow up
I would like to add further example of their financial mismanagement, After completing the forms 1. Confirm my Identity, 2.Confirm by bank account, 3.I then had to submit another form requesting the transfer of my money into the confirmed bank account all in the name of security "as we look after our clients money". Well not very well apparently as they wrongly sent it to my ISA account something I neither requested nor wanted. Complete mismanagement, do not trust your money to this company,

Update on last review, what a change, what a change! The website has long needed this updated view and it fills in gaps that were missing. The chart display not only looks better it gives the relevant information looking back for 6 or 12 months. The new graphics are easy to look at and pages are easy to navigate. I don't know who or if anyone was listening but well done to all involved with the new look.