Didn't get great prices found them better at music magpie but a couple that I did send were rejected because they were scratched so that was knocked off the already low price. A lot of great memories... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We Buy Games, at both locations, Amelia and on Beechmont Avenue are your best options for all things used & new video games, stocking stuffers and game consoles & stations. They have the ability to... Toon meer
Bedrijf heeft geantwoord
I had a lot of unwanted PS2 games that I had no further use for.. I was actually going to throw them in the bin. But I decided to look online and came across “We buy games.co.uk” and exchanged them fo... Toon meer
Bedrijf heeft geantwoord
Excellent site to sell loose lego that is now sadly surpluse to requirements. Environmentally friendlier than landfill. Fair prices, quick response. Glad that old lego is going to good use and not j... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over We Buy Games
Geschreven door het bedrijf
We Buy Games helps gamers across the UK turn unwanted video games, consoles and accessories into extra cash quickly and easily. Whether you are upgrading your console, clearing out old games or making space at home, we make the process simple with instant prices, free delivery options and fast payment.
We buy games for a wide range of platforms, including PlayStation, Xbox, Nintendo and retro consoles, along with controllers, accessories and gaming bundles. Simply search or scan your items on our website to receive an instant valuation and send them to us for free.
As well as buying games, we also sell a huge range of pre-loved games, consoles and accessories, helping gamers find great deals on popular titles and hard-to-find classics.
At We Buy Games, we are passionate about reuse and recycling, helping thousands of games and consoles find a new home instead of going to waste.
Visit our website: webuygames.co.uk
Contactgegevens
Hall Car Mill, Fallbarn Road, Rawtenstall, Lancashire, , BB4 7NX, Rossendale, Verenigd Koninkrijk
- 01706 248 282
- info@webuygames.co.uk
- www.webuygames.co.uk
4,3
Uitstekend
419 reviews
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Still waiting payment
After two weeks of sending the Lego parts and some video games , I'm still waiting the payment. No email or communication from them.
27 november 2021
Review zonder uitnodiging
Antwoord van We Buy Games
Hello,
Thank you for your review.
We have looked into this for you and can see that the offer was dropped off at a ParcelShop on 14/11/2021 and the courier collected the box on 16/11/2021. We typically allow upto 5 working days for offers to be delivered to us, however, we have still not received this offer. Due to the length of time since you sent your offer, we placed your offer into the payment process to be paid in full for your items by the end of the same day.
We will launch an investigation with the courier directly regarding this offer and claim for it if necessary. Please accept our apologies for this delay and any inconvenience caused.
Best regards,
WeBuyGames
Antwoord van We Buy Games
Hi Jamie,
We appreciate you taking the time out of your day to leave us a review.
We are glad to hear that we could have been of service to you and that you are pleased with the service that you received. We look forward to hearing from you again.
WeBuyGames.
Dealing with you was so easy
Dealing with you was so easy, and brilliant that you can take bulk Lego.
Payment was fast and service efficient
15 november 2021
Antwoord van We Buy Games
Hi Martin,
Thank you for taking the time to leave us a review, we greatly appreciate it.
We are thrilled to hear that you had a good experience using our services and we look forward to hearing from you again.
WeBuyGames.
User friendly website and good customer service
The website is easy to use and customer services were quick to respond to queries. Service was good and payment was prompt. An easy way to earn some money for items that are no longer needed.
15 november 2021
Antwoord van We Buy Games
Hi Rachel,
It's great to hear that you had a good experience using our services and thoroughly appreciate you taking the time to leave us a review.
WeBuyGames.
Antwoord van We Buy Games
Hi,
Thanks for taking the time out of your day to leave us a review, it is greatly appreciated.
We are thrilled to hear that you were pleased with the service that we could provide.
WeBuyGames.
Good promt service
15 oktober 2021
Antwoord van We Buy Games
Hi Robert,
We are glad that we were able to provide you with a service that you are satisfied with.
Thanks for taking the time out of your day to leave us a review.
WeBuyGames.
They took everything we sent without a…
They took everything we sent without a quibble and gave us an extra 10% as a special offer.
9 oktober 2021
Antwoord van We Buy Games
Hi Steve,
Thanks for taking the time to leave us a review.
We are glad to hear you were able to achieve what you wanted using our service, and don't forget to keep an eye on our app and website for any more bonus codes.
WeBuyGames.
Great way to recycle! And get paid!!
Easy service to use. Fast efficient payout. Kept up to speed through whole process from point of entry to pay out.
Definitely worth using!
9 oktober 2021
Antwoord van We Buy Games
Hi Jane,
We are thrilled to hear that you had a good experience using our service and we hope to see you again soon.
Thanks for taking the time out of your day to leave us a review.
WeBuyGames.
All fine,but slower than previous…
All fine,but slower than previous use,could just be a temporary blib.
8 oktober 2021
Antwoord van We Buy Games
Hi Jonathan,
Thank you for taking the time out of your day to leave us a review, it is greatly appreciated.
We are sorry to hear the process was a little slower this time round, we are constantly striving to stream line our service so that next time we can make your experience faster.
WeBuyGames.
Yes you paid the amount agreed but the…
Yes you paid the amount agreed but the prices you offer were ridiculous
8 oktober 2021
Antwoord van We Buy Games
Hello Steven,
Thank you for leaving a review.
We are sorry to hear that the prices offered did not meet your expectations. The prices we offer are based on the supply and demand in the market, which is out of our control, sorry. Many factors can affect the prices we pay such as the number of copies already available on the market and how many copies we already have in stock, however this does change quickly.
We hope to see you trading with us again soon.
Best regards,
WeBuyGames
Avoid like the plague
I sent of my XBOX One and games, only to receive a dispute on the offer, advising that the console was damaged and WeBuyGames would be recycling the XBOX. Upon contacting WeBuyGames, they provided photos of the damage to show a smashed up console (don't believe it was even mine). Their policy is; unless the box shows damage they will not take this up with their delivery company. They offered to return the damaged console at a charge of £5!!!
My advise is, go to a trusted buyer, they may offer less, but at least they won't scam you like WeBuyGames do.
1 oktober 2021
Review zonder uitnodiging
Antwoord van We Buy Games
Hello Charles,
Thank you for leaving a review.
We aim to provide the best possible experience for all of our customers; therefore we are very sorry to hear about your recent experience using WeBuyGames. We have looked into this offer for you and can see that the console was damaged when it arrived with us and photos were provided as requested. All consoles and accessories are checked by our specialist team and any damage to the box(es) is reported to Customer Services to launch a claim with the courier. However, there was no sign of any damage to the box upon arrival to suggest the console was damaged in transit. We can also see that other items in the offer were included in the same box and these arrived in good condition; payment was processed in full for these items. As we sell the items on, we have a duty to buying customers to ensure our stock is in good condition; when this is not the case, we cannot buy the items.
We give all customers the option to recycle any disputed items for free or have them returned, however, we cannot cover the return postage for this as we cover the initial cost to get the items to us on the understanding these items will meet our guidelines.
Best regards,
WeBuyGames
Looking to sell Bulk LEGO? Don't.
I measured the LEGO I was sending to We Buy Games twice using two different methods of weighing, and both methods came out to 13kg. I added some extra LEGO to the bag as I wanted to make sure I wasn't going to be told I was under and I received an e-mail two weeks later saying I was 2.8kg under, so they'd have to deduct £14.00 from my total. I had no choice but to accept these terms as they would most likely send me back 10.2kg and keep the 2.8kg they obviously stole. I can see from other reviews that this is their tactic to make extra money, by simply scamming people. Do not use We Buy Games.
19 september 2021
Review zonder uitnodiging
Antwoord van We Buy Games
Hello Luke,
Thank you for leaving a review.
Our main priority is to provide a positive selling experience for all our customers; therefore we apologise that this has not been the case for you. We have looked into this trade further and can see that 13 KG was expected but only 10.2 KG was received. Therefore the price of the missing 2.8 KG was deducted from the offer. All offers are checked by our thorough Quality Control Team before they are opened to ensure no damage has occurred in transit. Your trade arrived in a sealed box with no signs of damage to suggest some of the LEGO could have been mislaid in transit. Therefore, we could not investigate this further with the courier.
It is not a tactic we employ to make extra money, nor is it a scam. We are honest with our customers and pay for the items we receive in good condition. We cannot pay for any items that we don’t receive.
Best regards,
WeBuyGames
Selling lego
I sent 2 parcels of lego - the first was accepted and paid for without question. The second was disputed - the amount by weight that I sent, I think the may do this to make more money as I was very careful to make sure each bag was slightly over weight.
Once they have your lego there is no real recourse. i would not use them again for selling lego.
17 september 2021
Antwoord van We Buy Games
Hello Nadine,
Thank you for leaving a review.
We’re glad to hear that your first trade was completed swiftly without any issues. However, we are sorry to learn of the disappointment encountered during your second trade with us. All offers are checked by our experienced Quality Control Team and, in the case of LEGO, the pieces are weighed to ensure the amount received matches the quantity expected. All boxes are checked before they are opened to ensure no damage has occurred in transit – if this had been the case, a claim would have been launched with the courier and the offer would have been paid in full. However, the box arrived sealed and undamaged containing just short of 10KG out of the 12KG expected. Therefore the price of the missing 2KG was deducted from the offer.
Best regards,
WeBuyGames
Third time of selling to Webuygames and…
Third time of selling to Webuygames and for the first time had a problem. Not with them but with the parcel carrier. Collected no problem then the parcel went walkabout. According to Hermes I had to wait 14 days before I could report the problem to Webuygames. After 16 days contacted WBG expecting there to be all sorts of questions and holdups but instead I had a reply within a few hours, apologising and saying that they still had not received the parcel but would be puttting the payment through anyway. Good customer service when things do go wrong is very important and they certainly had that in this case.
17 september 2021
Antwoord van We Buy Games
Hi,
Thank you for leaving us a review, it is always great to hear feedback so we can work to improve our service.
We are glad to hear that you are pleased with our service and that you are a returning customer. We Hope to see you again.
WeBuyGames.
A Good selling experience.
A Good selling experience.
Sold various items to We Buy Games, books, games, CDS and figurines got a fair price for them, I looked at other buying sites but We Buy Games had better offers for my items. Easy to send items through Hermes shop .Payment was easy with bank transfer it took a little longer than expected but still good service.
11 september 2021
Antwoord van We Buy Games
Hi,
Thanks for taking the time to leave us a review, it is greatly appreciated.
We take great care in making sure our prices stay as fair and as competitive as possible to give our customers the best deals. We hope to see you again soon.
WeBuyGames.
good and easy to use
good and easy to use, but was not very good at keeping me updated. I was forced to chase up as I had had no contact from them at all
10 september 2021
Antwoord van We Buy Games
Hello Daniel,
Thank you for leaving a review.
We’re pleased that you were impressed with our service and found it easy to use. However, we’re sorry to hear that you were disheartened by a lack of updates from us. We have looked into your trade for you and can see that your offer was collected on 18/08/2021 and you contacted us on 24/08/2021 for an update. As we allow up to 5 working days for the items to arrive following collection, the items were still on their way to us which a member of our Customer Services team explained in a swift reply. The items arrived the following morning and were checked promptly. Payment was processed in the full the same day.
Your feedback is greatly appreciated and will be taken on board to improve our service. We hope to see you trading with us again soon.
Best regards,
WeBuyGames
Antwoord van We Buy Games
Hi Claire,
Thanks for taking the time to leave us a review, we really appreciate it.
We are thrilled to see that you have had a good experience selling with us.
WeBuyGames.
Brilliant and fantastic service
9 september 2021
Antwoord van We Buy Games
Hi Nina,
Thanks for taking the time to leave us a review.
We are glad to have been able to provide you with a service that benefited you. We hope to see you again.
WeBuyGames.
Offers and sell
Keeps to offer price and easy to use app and website considers most items to scan and value
9 september 2021
Antwoord van We Buy Games
Hi Lucky,
Its great to hear that your selling experience with us was a positive one and we hope to see you again soon.
Thanks for taking the time to leave us a review.
WeBuyGames.
Great all around
Great all around. I sold Lego’s and books. They gave the best rates I could find. There’s even a collect at home service. They were quick to pay. Definitely recommend
8 september 2021
Antwoord van We Buy Games
Hi Helene,
Thanks for taking the time to leave us a review.
We strive to keep our prices competitive and fair, its great to hear you were pleased with the whole process.
WeBuyGames.
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