We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Up until recently this was high meat content, on reviewing the ingredients it's now written in a misleading and dubious way. The meat content is very low and the 'other' Ingredients I wouldn't eat so... Toon meer

Beoordeeld met 2 van de 5 sterren

The senior food used to be my cats favourite but she suddenly refuses to even go near it. I wonder if there has been a recipe change but it's very disappointing and I now have several boxes to throw o... Toon meer

Beoordeeld met 1 van de 5 sterren

This was the worst decision the company could have made. The packaging was already hard to open now it’s even double and they don’t have the right proportion of food in them and I’m paying the same pr... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful Awful food. I used to buy my cat the poultry in jelly selection but he'd just lick the jelly & leave the chunks. This food contains less than 4% meat & is full of fillers, grains & sugar. N... Toon meer

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Deliciously balanced meals that will keep your cat running to the bowl everytime.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

322 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,3

Alle reviews

(322)

69 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Disgusted at reduction of sachet size!

Disgusted that Whiskas meat pouches have been reduced from 100g to 85g! Not only are they now more expensive than they ever have been, but we are getting less for our money. Shame on them! Very sneaky.

24 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful

Awful. What on earth happened. Can’t buy it now, they won’t eat it. Such a disappointment as they loved Delight. Won’t be buying in the future

24 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Firstly a change in weight for food…

Firstly a change in weight for food pouches means I have to feed two at a time! Secondly change in recipe for 7+ poultry product has not gone down well in fact not at all and as my cat does not have any teeth he cannot make up for this by eating more dry food with throwing up! What a mess, I will now have to try and find a food he will eat…….

2 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pouch size cut from 100g to 85g

How disgusting that Whiskas has cut the size of their pouches from 100g to 85g but kept the price the same. I now have to feed my cat an extra pouch a day or let her go hungry. This is such bad practice. I would rather they had put 50p on the price and kept the pouch size the same. Also since changing the recipe my cat won't touch it, so I will now have to find an alternative as she doesnt like Felix any more either since they also changed their recipe!!!

24 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Mars PETFOOD why don’t you respond to your customers!

I have had the same issue as many other pet owners with the change of recipe for Whiskas cat food, my cat will not touch it, I have travelled miles to try and buy boxes of the old recipe. Eventually there will be no old product available. It is costing me pounds to keep trying new products that are usually sold in boxes of at least 12 sachets so you can’t just buy one to try! Mars pet food that manufacture Whiskas couldn’t care less if you change brand to Iams, Royal Canin or Sheba as that is one of their products anyway so you are still supporting this uncaring company. Find a brand that your cat likes that is not one of their products- that will hit them the hardest!
I did one will NEVER buy a Mars pet food product again and I spend hundreds of pounds a year on cat food, supporting rescue centres and stray cats, foxes and hedgehogs.
Also you notice that Mars cannot even be bothered to make any response to comments on Trustpilot. They just hope the fuss will all die down soon and go away!
MARS PETFOOD please explain your reasons!

23 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total Rubbish My cat has always enjoyed Whiskas but…

My cat has always enjoyed Whiskas but for some reason won't touch this food now. After reading all of the reviews I wouldn't give it one star deserves a 0.
I notice that there is a Dublin contact address so wondered if this food is now made somewhere in the EU where waters can taste different in the recipes? Wont buy this product anymore wasted my money on a 40 pack. Please go back to the original recipes.

1 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Another annoyed customer

Another annoyed customer. You’ve changed your recipe on the 7+ poultry. My cats are sick and haven’t been eating for 3 weeks now. I only realised you changed the recipe today. Why did you do this without informing us. Why couldn’t you keep the original one and charge more? People would happily pay more for the original. You’ve lost £120 a month off me. I will be moving to another brand.

20 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My cat used to love it

My cat used to love it. He wont go near it now. I put some out for the wild hedgehog and he refused to eat it too.
What happened to the photo of the cat on the packet? That's gone too.
Thank goodness for Sheba which luckily my cat eats as he wont eat Felix now either.
I reckon my cat can smell something dodgy in his cat food....

1 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cat food

What on earth have Whiskas done to its cat food. Not only have they they knocked 15g off the pouch content, but our 4 cats seem to hate it. They have all had Whiskas all there lives with no problem, since the past few weeks they will not eat it until they are so hungry that they have to. Then it seems to make them sick. So now I am having to change to Felix and see if they will eat that. Come on Whiskas change the recipe back and make our cats happy again. It is not all about profit.

19 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Both our one year old cats have loved…

Both our one year old cats have loved whiskers kitten food pouches until last week when we bought the newly packaged food and now they won’t touch it. I can only assume the recipe has changed so will have to find an alternative now. Such a shame.

19 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgusted and disappointed customer

Couldn't understand why my 2 cats were turning their noses up at their whiskas food they usually so enthusiastic , as others have stated the cats have eventually eaten it when they got too hungry only to be sick, I managed to get some of the old recipe and they woofed it down .
I'm afraid I also will be looking for an alternative when I cant find anymore of the old one .
Perhaps Whiskas will take note when they start losing money and customers , they are obviously using cheaper inferior ingredients , more fool them

11 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Waste of money since the recipe change

Whiskas have changed the recipe". It is a disaster. I have 3 cats who have always wolfed down the tinned whiskas (pouches just licked off the jelly} but they won't even touch this new stuff. Stupid decision. Change it back.

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pouch size & recipe change.

I had a subscription via Amazon to receive 1 box of 84x 100g pouches every 4 weeks. That was perfect for my cat- 3 meals a day of his favourite food.

Now I've had to cancel that subscription because the product has been discontinued. The popular 100g pouches have been replaced with 85g pouches. And with a more expensive price.

A one time purchase of a box of 84x 100g pouches used to cost £28.35 on Amazon.
Now a box of 84x 85g pouches costs £30.42.

That's £2.07 more for 1,360g less. It's a disgrace.

I used to just rip open the pouch, slide out the food, and that was his meal- but now I'd have to either feed him 4 & 1/2 meals or give him 1 pouch and a bit more from another pouch. Both of which are incredibly inconvenient.

Not only that, but everyone seems to be saying they've changed the recipe and their cats won't eat it. Cats are famously picky eaters as Whiskas should know. Why fix what isn't broken?

It's clear that this company places profits over the convenience of their customers and the well being of their pets.

I'm going to have to switch to another brand and I recommend anyone else to do the same.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

High Quality Ingredients....NOT!!!

Have just wasted £26 on a Mega Pack of 1+ Whiskas Poultry Feasts in jelly, my cats won't go near it and they have been eating Whiskas products all their lives. Wasted another fiver trying them with 12 pack of Fish Favourites in jelly and again they are not interested. Found out that the recipe has changed and they have reduced the packet size too, all without informing the consumer. Will not buy any more Mars products again.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not Happy!

I have always bought Whiskas and couldn’t understand why my cat wouldn’t eat it until I noticed it’s a new recipe. I sent an email to Whiskas via contact us link on their website about 3 weeks ago- not even an acknowledgment. They don’t deserve our custom. My cat wouldn’t eat Whiskas but is now eating Gourmet in gravy. So relieved he’s eating it but it’s more expensive.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Whiskas food has made our cat vomit

Whiskas food has made our cat vomit and made them very ill. I am very unhappy with the changes that have been made. As we are now on the expensive hunt to find new food that they will eat. As Whiskas was the only brand they would eat. I will not be buying from them again!

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A company with no customer service who only care about profits

I am not upset by the lowering packet size of the Whiskas pouches from 100g to 85g. They are just another greedy business. However the fact they have changed the recipe is devastating for my cats. Having tried so many foods for them when I got them 13 years ago, Whiskas were the only food that didn’t make them sick. Now I’m back to square one. Their new recipe has made one cat sick and the other looks like I’m poisoning her. To do this and not offer the old food is outrageous for such a huge brand. Maybe just put the price up and have a new poison range along side it, cheaper, you greedy unscrupulous company!

9 maart 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer