Whitehall Group Reviews 

As an IFA, I work with pension administrators every day, and Vanessa has been a pleasure to deal with throughout a complex SSAS re-registration. Her positive attitude, professionalism, and commitment to getting things done stood out from the start. She is one of the best third-party contacts I have come across in some time, and I would not hesitate to recommend Whitehall.

I've been with Whitehall for some years now. They are always professional & really helpful. More than this they make me feel valued and always happy to 'chew the fat'.
Special thanks to Helen White, Josh Peel who have both helped me with recent investments. Can't sign off without a mention to Toni on reception, she's always happy and helpfull

We have been with Whitehall for something around a year now and have been delighted with every aspect of our experience. Great attention to detail, prompt responses to every query and a knowledgeable, experienced team looking after our interests. Whitehall is a business, in our experience, that overdelivers.

Vanessa Peters at Whitehall has been excellent to deal with throughout the administration of our SSAS pension. She is knowledgeable, professional, and always responds promptly to any queries. Her guidance has been clear and practical, making what can often be a complex process straightforward and easy to understand.

Vanessa has kept us informed at every stage, dealt with matters efficiently, and has demonstrated a high level of attention to detail. Her proactive approach and commitment to providing excellent service have given us confidence that our pension is being managed properly.

I would have no hesitation in recommending Vanessa and Whitehall to anyone looking for a reliable and professional SSAS pension administrator.

Helen White was excellent in my recent engagement, very proactive and helpful in supporting completion whilst ensuring full compliance for the scheme, Helen picked up the work in the absence of a colleague and understood the situation quickly and worked tirelessly to make sure work was completed on time and to the right standard. Brilliant work! Thank you

Whitehall have excellent customer service, friendly team and respond to emails and calls very quickly. Whitehall have been extremely helpful setting up our SSAS with us and I would highly recommend them.

I’ve had a great experience working with Whitehall Group for my SSAS setup and ongoing support. Their communication has been excellent throughout, always responsive, professional, and willing to explain things clearly in a way that’s easy to understand.

The whole process felt well managed from start to finish, and it’s clear they have a strong understanding of both SSAS structures and the wider business and property side of things. Any questions I had were dealt with promptly and professionally, which gave me a lot of confidence.

It’s refreshing to work with a company that combines knowledge, efficiency, and genuine customer support. I would highly recommend Whitehall Group to anyone considering a SSAS or looking for a provider they can trust long term.

What a great service !, must admit when it comes to changing organisations who are looking after your pension i was very reluctant but after a discussion with Vanessa i felt a lot more comfortable and the whole process was managed professionally i was helped overcome some difficulties in my transaction which are not the norm, thank you Vanessa and Whitehall

Some years ago I decided to start a SSAS pension and spent around 18 months investigating different companies that offered the scheme and checking their fee structure. It was also important that they would allow me to follow my investment plans as not all of them will allow the same opportunities - which comes down to the interpretation of the laws I guess.
There is a huge difference in the fees charged by the different providers as well.
I chose Whitehall as their structure and fees are quite acceptable and fair. Their support is also very good and it's easy to get answers. If necessary, the directors are quite accessible too.
Further, they have won "Best SSAS Provider" 4 or 5 times as well as "Best Pension Service" and their products are all highly rated.
I am very pleased I took the time to look into these companies in the first place, but am even more pleased that I found Whitehall.

What an amazing pension company,after 3 years as my ssas provider entered into receivership,Whitehall were the only company who said they could help.Their professionalism is top notch and kept me informed all the way.can’t thank them enough.It took them 5 months in all.

Whitehall is the company you need to get yoir SSAS done seamlessly with extremely high successful application. They provide expert and professional guidance and offer the support and expertise required.

Our experience applying through them was amazing.

My thanks to Helen White for her knowledge, skill and experience in helping us explore SSAS options ahead.

We are very grateful for her time and expertise to date, and her highly personable and professional approach.

We look forward to working with her and the Whitehall Group team in due course.

Whenever I contact the Whitehall Group, first and foremost all staff listen to me and what my requirements are. Emma Taylor, Toni Duckworth, Daniel Fox, Leonie Whitehead, Matthew Bolton and Jacob Holt are very attentive, professional and diligent. The team are an absolute delight to work with. Your team is brilliant! Thank you Rash Succession Wealth Management Limited.

I've had my SSAS with Whitehall since 2021, and I'm delighted with the service I've received. I'd like to thank Helen White for her support in establishing the SSAS and operating it. And a massive shout-out to Toni Duckworth, who was brilliant in supporting me in moving another pension into my SSAS. Great work everyone and thanks!

I recently visited the Whitehall Group and was really impressed with the whole team from Toni on reception to the owners Jane and Richard. The team show professionalism, knowledge and attention to detail. Their focus on client service is clear so its no surprise they've been recognised with a Moneyfacts Award a well-deserved achievement.

I have moved my company pension scheme administration to Whitehall Group. They have been a breath of fresh air compared to my previous administrators and the whole process of the transfer has been undertaken professionally and I have been kept up to date with the transfer without chasing them. Special thanks to Vanessa who is so knowledgeable and has been a star!

Can't thank the staff at Whitehall enough for making us feel welcome after the tragic performance of our previous pension scheme. Knowledgeable staff who go the extra mile and our account manager Helen is exceptional. No job is too big and always done with a smile on her face, keep up the good work. Neil, Edinburgh.

Whitehall have been outstanding from start to finish. I faced significant challenges with my pension transfer, but they supported me every step of the way and went above and beyond to assist wherever they could. They were always easy to reach and incredibly helpful throughout the process. A special thanks to Claire and the rest of the team, I can’t thank them enough!

A great company to work with. Helen is an absolute star - always on hand to help and advise. Extremely knowledgeable and friendly. Just the person you want to handle your pension scheme.

Whitehall are simply amazing at what they do. Everyone is so knowledgeable and helpful, they are great! A special shout out to Helen White, in helping me understand all things SSAS! Thank you for all of your help over the past 3 years.