White Rose Wax Co have a wide variety of gorgeous scents to offer, no matter your preference - you will always find something that you will love. products are of high quality & standard - you c... Toon meer
Bedrijf heeft geantwoord
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Beautifully packaged, my melts arrived really quickly and the smell hit me as soon as I opened the packaging. Absolutely gorgeous smell. Burning it the scent is AMAZING not too over powering but fills... Toon meer
Bedrijf heeft geantwoord
Brilliant company. Products are amazing, customer service is top class, delivery is prompt. If they had 10 star rating I would of given them that. Would highly recommend using white rose wax co. You... Toon meer
Ordered on Saturday, received on Tuesday, packaged beautifully, in tissue paper, and recyclable cardboard. I even received a little free sample. The snap bars I’ve tried so far fill my whole home... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hand Poured Soy Wax Melts & More Yorkshire Based Est 2020
Contactgegevens
Yorkshire, Verenigd Koninkrijk
- whiterosewaxco@gmail.com
- www.whiterosewaxco.com
4,7
Uitstekend
128 reviews
Zo gebruikt dit bedrijf Trustpilot
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The bag I ordered was beautiful…
The bag I ordered was beautiful Customer service was really good lovely lady
6 februari 2023
Easy online shopping experience
Easy online shopping experience, quick delivery and great products. I will be revisiting.
16 januari 2023
Still waiting...doesn't look as though…
Still waiting...doesn't look as though I'm getting it 4 Xmas as promised 😡
22 december 2022
Antwoord van White Rose Wax Co
Hi Helen. As we have previously discussed within our private chat, I never made any promises I simply replied with information and answers to your enquiry's. I.e. "Will it be sent before Christmas".
My answer was yes as it was shipped on the 16th December you then contacted the Monday after when it had only been sent on Friday. I explained I'd upgraded postage to 48hrs but it was down to Royal Mail and if there were any delays of you receiving it was out of my hands.
To which you replied "I should get it Wednesday". After it didn't arrive on the date you expected you knew it would be after Christmas you would then get the order due to Royal Mail strikes.
I did apologise even though it isn't my fault and apologised on behalf of Royal Mail and advised I have no control as don't work for that company.
I understand you saw this as "passing the book", but for this reason I think your review is rather unfair as your problem is not with myself or my products it's with Royal Mail.
I can see you have now got your items and hope you have a good new year Chloe.
I'm still waiting, but I'm not Diana Ross.Easy to order but now been over a week…
Easy to order but now been over a week and heard nothing if its even been dispatched let alone when it will arrive and order tracking tells me nothing apart from order been recieved. More info would be good.
15 december 2022
Antwoord van White Rose Wax Co
Hi Chas, I hope you're well.
I apologise for the delays. As you may be aware, there are strike actions with Royal Mail.
I would have preferred if you'd contacted me to look into this before leaving a 2* review.
If you would like me to have a look at this, please email me at whiterosewaxco@gmail.com
Thank you, Chloe xx
Excellent service
17 januari 2022
I ordered 3 wax melt bars as a secret…
I ordered 3 wax melt bars as a secret Santa gift for a work friend, having used the wax melts myself for the past year. I was thrilled with how fast they were shipped & arrived. I'm sure they will smell devine as I have loved every scent I have purchased & the smell has lasted for a good few turns in the burner.
19 december 2021
Lovely melts gorgeous long lasting…
Lovely melts gorgeous long lasting smell thankyou ❤
1 december 2021
A variety of scents to choose from at a…
A variety of scents to choose from at a reasonable price, fast delivery and great long lasting scent
21 november 2021
Amazing company
Brilliant company. Products are amazing, customer service is top class, delivery is prompt. If they had 10 star rating I would of given them that. Would highly recommend using white rose wax co. You won’t be disappointed
13 november 2021
Love these wax melts
Quick delivery. Beautiful smelling products as soon as you open the box. Presentation of the wax melts is pretty too.
12 september 2021
Antwoord van White Rose Wax Co
Thank you so much Katie for taking the time to leave us a review. I'm glad your loving the melts you received 🥰 Happy melting Chloe x
Antwoord van White Rose Wax Co
Thank you so much Ms Anderson for taking the time to leave us a review. I'm glad your loving the melts you received 🥰 Happy melting Chloe x
Long lasting melts & smell gorgeous
Long lasting melts & smell gorgeous. Great prices & quick delivery.
3 september 2021
Antwoord van White Rose Wax Co
Thank you so much Elaine for taking the time to leave us a review. I'm glad your loving the melts you received 🥰 Happy melting Chloe x
Ordered on Saturday
Ordered on Saturday, received on Tuesday, packaged beautifully, in tissue paper, and recyclable cardboard. I even received a little free sample.
The snap bars I’ve tried so far fill my whole home with beautiful fragrance. I’ve ordered twice so far, and I will definitely be back.
A very easily deserved 5 stars from me to the White Rose team. Thank you for being brilliant.
17 mei 2021
Antwoord van White Rose Wax Co
Thank you so much for taking the time to leave us a review. I'm glad your loving the melts you recieved 🥰 Happy melting Chloe x
I love white rose wax co.
I love white rose wax co.
My orders always arrive promptly, packaged well and smell amazing. They are high quality melts which leave a lasting fragrance in my house for a long time.
Also the lady is very friendly and helpful with fragrance choices.
I'm one very happy customer and keep returning
2 mei 2021
Antwoord van White Rose Wax Co
Thank you so much Fi for taking the time to leave us a review. I'm glad your loving the melts you recieved 🥰 Happy melting Chloe x
Dreamy smelling melts!
Beautiful Wax melts that smell delightful! Very fast delivery and packaged fab! Thank you very much, I shall definitely be ordering again :)
9 april 2021
Antwoord van White Rose Wax Co
Thank you so much Caitlin for taking the time to leave us a review. I'm glad your loving the melts you recieved 🥰 Happy melting Chloe x
From the packaging to the delivery is…
From the packaging to the delivery is excellent, and the effort put into each scent is amazing will only buy from white rose wax *****
2 april 2021
Antwoord van White Rose Wax Co
Thank you so much Kayleigh for taking the time to leave us a review. I'm glad your loving the melts you recieved 🥰 Happy melting Chloe x
Excellent quality amazing scents and…
Excellent quality amazing scents and super fast delivery. Would 100% recommend
16 maart 2021
Antwoord van White Rose Wax Co
Thank you so much Katie for taking the time to leave us a review. I'm glad your loving the melts you recieved 🥰 Happy melting Chloe x
Highly recommended
Beautifully packaged, my melts arrived really quickly and the smell hit me as soon as I opened the packaging. Absolutely gorgeous smell. Burning it the scent is AMAZING not too over powering but fills the room with gorgeousness. It's an absolute must to have burning whilst I work, thoroughly recommend and cannot wait to try more.
14 maart 2021
Antwoord van White Rose Wax Co
Thank you so much Kirsty for taking the time to leave us a review. I'm glad your loving the melts you recieved 🥰 Happy melting Chloe x
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