I am a returning customer to Wholesale LED Lights, and the service is always outstanding. The LED strips and all the other associated products are a great quality, and I am absolutely happy with... Toon meer
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As someone who did not have a clue what I needed or the best set up for our kitchen the whole process has been brilliant. I have had clear, informative advice and they even built my basket for me. I d... Toon meer
Bedrijf heeft geantwoord
Simon was very knowledgeable about the lighting being supplied and very helpful also. He was a pleasure to deal with.👍
Been looking to install LED strip lights in our shower/bath niches for some time. Spoke to Simon and he’s advice and service was First class. He talked me through exactly what I would need, gave me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wholesale LED Lights are an award-winning retailer of LED lighting, specialising in Strip Lights, Panel Lights, Light Bulbs, Spotlights, Downlights, Floodlights, High Bay Lights, Indoor & Outdoor Fittings and more, with over a decade in the industry. Our product catalog spans over 3000 products, with both domestic users and trade clients enjoying our services.
Contactgegevens
86, Scudamore Road, LE3 1UQ, Leicester, Verenigd Koninkrijk
- 0116 321 4120
- cs@wled.co.uk
- www.wholesaleledlights.co.uk
4,7
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
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order take to long has to chase up the…
order take to long has to chase up the order and no update of delay
31 januari 2024
Antwoord van Wholesale LED Lights
Hi Vanhung, firstly I'd like to apologise for the level of service you have received. I've taken a look at your order and it looks like the final set of products you ordered were delivered on Jan 31st, so you should have everything you ordered now. If not, then please get in touch on 0116 321 4120 and we'll be happy to get this all sorted for you. The WLED Team.
Amazing service
I couldn't be happier with the products and the service I received. Very flexible even to the extent of putting a special order in with their supplier for some cables that were not in stock. Simon Donnerstag in their sales team was amazing, always helpful and communication was first rate. Thank you
25 januari 2024
Review zonder uitnodiging
Antwoord van Wholesale LED Lights
Hi Steve! Thank you so much for your great review! We're glad to hear that Simon went the extra mile for you and got you the supplies you needed! Please let us know if you need anything else in the future on 0116 321 4120. The WLED Team.
Approachable and friendly team
Approachable and friendly team - ready to help and advise as required.
31 januari 2024
Antwoord van Wholesale LED Lights
Hi Steve! Thank you so much for your review! We're glad to hear that you were pleased with our service. Please let us know if you need anything in the future on 0116 321 4120. The WLED Team.
Lack of communication
Lack of communication, I waited nearly 2 weeks for my Light Bulbs to be delivered was not kept informed of the delay.
I rang Customer Service to see what the problem was they were waiting for them to come in stock. I did ask the young lady to keep me informed. Needless to say she totally ignored my request.
31 januari 2024
Antwoord van Wholesale LED Lights
Hi Jean, firstly I'd like to apologise for the service you have received. I've taken a look at your order and the bulbs you've ordered, and they're due back in with the supplier near the end of this week, around Feb 9th. Once in, we should be able to dispatch your order and it should be with you early next week. Our apologies once again, as a member of our team should have notified you about this delay. The WLED Team.
Antwoord van Wholesale LED Lights
Hi! Thank you so much for your review! Please feel free to get in touch on 0116 321 4120 if you need anything in the future. The WLED Team.
Great service only problem order short…
Great service only problem order short by 1 but problem due to be solved soon 👍
29 januari 2024
Antwoord van Wholesale LED Lights
Hi John! Thank you so much for your review. We hope to get that error with your order resolved as soon as possible, otherwise, we're glad to hear that you were pleased with our service - please feel free to get in touch in the future if you need anything on 0116 321 4120. The WLED Team.
Recently ordered around 25 bulbs
Recently ordered around 25 bulbs, couple of them broke/don't work from day one and few of them had loose bits inside making noise, looks like a loose parts. I bought with them before, certialy the quality has dropped significantly. Although there is a warranty its pain to pay for postage everytime for each broken bulb.
2 januari 2024
Antwoord van Wholesale LED Lights
Hi, firstly our apologies for the service you have received. Having looked at your order, it seems that we haven't received any phone calls or emails from you about your faulty bulbs (other than this review), and haven't been given any opportunity to put this right for you. As much as we'd love for our lights to have a 0% failure rate, we know this simply isn't possible, hence the standard 2 year warranty on each bulb. Should you wish to claim on your warranty, we're available on 0116 321 4120 and would be happy to sort this out for you. The WLED Team.
Great service
Initially contacted WLED via Whatsapp to query a product. Was sent the link to the item I needed and placed the order. They dispatched the item the next day but Royal Mail didn't deliver it for another 5 days. Not WLED's issue
28 december 2023
Antwoord van Wholesale LED Lights
Hi Aaron! Thank you so much for your great review! We strive to work as quickly as possible, but once deliveries leave our warehouse, it's totally out of our hands unfortunately, so thank you for acknowledging that :) please feel free to get in touch again if you need anything on 0116 321 4120. The WLED Team.
Antwoord van Wholesale LED Lights
Hi Neil! Thank you so much for your great review! Please let us know if you need anything else from us on 0116 321 4120. The WLED Team.
Wholesale LED Lights have a wide choice…
Wholesale LED Lights have a wide choice of bulbs .
A good filter system.
prompt delivery
2 januari 2024
Antwoord van Wholesale LED Lights
Hi Sandra! Thank you so much for your review, it's good to know that the hard work we put into making our website as easy to use as possible has paid off :) please feel free to get in touch on 0116 321 4120 if you need anything else in the future. The WLED Team.
Phone call and all was sorted by very…
Phone call and all was sorted by very helpful and knowledgeable person.
3 januari 2024
Antwoord van Wholesale LED Lights
Hi Martin! Thank you so much for your amazing review! We're glad to hear that you were happy with our Customer Services. Please let us know if you need anything further from us on 0116 321 4120. The WLED Team.
An efficient service
I was pleased with the service that I received from, Wholesale LED Lights. Their response was excellent and prices very competitive.
28 december 2023
Antwoord van Wholesale LED Lights
Hi Paul! Thank you so much for your great review! We're glad that you were happy with our prices :) please feel free to give us a call if you need anything further from us in the future on 0116 321 4120. The WLED Team.
All you need
The second light ive ordered from them. Excellent prices. Quick delivery. Great product.
28 december 2023
Antwoord van Wholesale LED Lights
Hi Louise! Thank you so much for your great review! Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Save money n energy
Hi , I am happy with the product
as lights .
good service and packing.
Delivery was as promised
Keep it up
Bless you all
27 november 2023
Antwoord van Wholesale LED Lights
Hi Akhtar! Thank you so much for your amazing review! We're glad to hear that you're so happy with our service! Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Placed two identical orders two days…
Placed two identical orders two days between. Paid both on card at time of orders. 1st one arrived after four days. Second one does not have a tracking number. Called to query. Was told someone would ring me back. Nobody did.
30 november 2023
Antwoord van Wholesale LED Lights
Hi Peter, our apologies for the service you received. I've spoken to my colleagues in Customer Services and I understand that the issue was that the courier did not scan your parcel in when they collected it from our warehouse. I also understand that the issue has now been resolved too. Please let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Great item and great service
Great item and great service, the reason that i didnt give you 5 stars cos one of the panes of glass was damaged and there was a note telling me that. if you spotted a damaged one when sending, you should have changed it there and then. the customer service staff member was very helpful and is sending me a new piece.
30 november 2023
Antwoord van Wholesale LED Lights
Hi John! Thank you so much for your review! We deeply apologise for the damaged item being sent out, this was a clearance line that got mixed in with our standard stock, and shouldn't have been sent out to you. I understand this has now been rectified. Our apologies once more. Please let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Antwoord van Wholesale LED Lights
Hi Julie! Thank you so much for your great review! We're glad that you were pleased with our service :) please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Order eventually fulfilled but no…
Order eventually fulfilled but no acknowledgement of order, item not in stock or expected. Only one of three replacements delivered.
27 november 2023
Antwoord van Wholesale LED Lights
Hi Robert, our apologies for the service you received. I understand from my colleagues in the customer services department that your issue has now been resolved, and that you now have all your items. Please let us know if you need anything further on 0116 321 4120. The WLED Team.
On time spoke to some body great help, all sorted in no time
On time, on price what more can anybody ask for thank you i know where to go to for my next order.
27 november 2023
Antwoord van Wholesale LED Lights
Hi Roger! Thank you so much for your great review! We're glad that our team were able to give you the advice you were looking for. Please let us know if you need anything else from us on 0116 321 4120. The WLED Team.
My order was handled very efficiently…
My order was handled very efficiently and it was no problem to order.
27 november 2023
Antwoord van Wholesale LED Lights
Hi Frank! Thanks so much for your amazing review! Please feel free to let us know if you need anything else from us on 0116 321 4120. The WLED Team.
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