Wilco Motosave Reviews 

133
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Took my electric bike in for repair. I was unsure of what the cost may be, but Jake (I hope I have his name right) repaired it immediately, quickly and for a very reasonable cost. I also had a new rea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This review is for excellent service which I received about 6 weeks ago. My car was only starting intermittently. I rang the garage and they told me to bring it in right away which I thought was reall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

*CASTLEFORD BRANCH* TAKE YOUR MONEY ELSEWHERE - DON'T SEND YOUR WIFE / GIRLFRIEND HERE ALONE Do not use these morons. They are sexist, rude and extremely arrogant for people who fit tyres for a liv... Toon meer

Beoordeeld met 5 van de 5 sterren

Brought my bicycle in because the wheels were punctured. They got it all fixed up really quickly with replacing the tubing because new wheels weren't necessary. They were super helpful and polite, ev... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bandenwinkel
  2. ook in
  3. Auto-accessoire winkel
  4. Auto-accuverkoper
  5. Automaterialenwinkel
  6. Autoservice

Geschreven door het bedrijf

Wilco Motosave is one of the North's leading independent family-owned motorists' stores and fitting centres with branches across Yorkshire, Lincolnshire and Manchester. We fit tyres, batteries, exhausts and CATs at our fast fit bays. We will be pleased to carry out a free no-obligation check on your tyres, exhaust, CAT, batteries and brakes. TPMS service available. Our stores are filled with all the leading car care and accessories brands and many also include a large range of bikes for all the family, cycle accessories and services.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 73% van zijn negatieve reviews beantwoord

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3,8

Alle reviews

(133)

46 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Genuine service

I have used Wilco Motosave Lincoln, Wragby Road, for around 20 years. I have always had good, genuine and helpful service that is fairly priced.
Keep up the good work.

27 maart 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Thank you very much Inquiz for your review and five stars. We appreciate you using our services and your continued custom for 20 years.
Kind regards, Wilco Motosave

Beoordeeld met 1 van de 5 sterren

Miserable rude staff

Miserable rude staff, booked car in for 2 new tyres booked in at ten so waited over an hour and theyd not even started so went to kwik fit got tyres fitted straight away without even booking in. Utter rubbish lots of other tyre places in Selby.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Wilco Motosave

Hello Mark, is this relating to your visit described in your previous review here~: https://www.trustpilot.com/reviews/69906ad7cdfa1fbcd911f60a
Thank you,
Wilco Motosave

Beoordeeld met 1 van de 5 sterren

⚠️ Negligent Tyre Fitting That Could Have Caused an Accident

I bought four tyres online and booked them to be fitted at Wilko Automotive Car Care.

The tyres were fitted last Wednesday at their garage in Lundwood, Barnsley. A few days later, while driving on the motorway, the rear wheel on the driver’s side almost came off. When I stopped and checked, the wheel nuts were extremely loose, almost as if they had only been finger-tightened. I checked the other wheels and they were loose as well.

This is extremely dangerous and unacceptable. Poor workmanship like this could easily have caused a serious accident.

When I returned to complain, the manager only showed me a paper where the mechanic had written the torque value used. Writing numbers on paper proves nothing – what matters is whether the job was actually done properly.

Very disappointing and potentially dangerous experience. I would strongly advise people to think carefully before trusting this garage with tyre fitting.

25 februari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Good afternoon Ivan,
As stated, you came into the store and made the Manager aware of your complaint. We addressed the allegation by viewing CCTV together, and we could see the mechanic adjusting the torque wrench and checking all four of your wheels after tightening them up.
Again we showed you this alongside the signed off paperwork with correct torque settings, so we can confirm the wheels were tight when you left our premises.
Kind regards, Wilco Motosave

Beoordeeld met 5 van de 5 sterren

Changed my garage to this!

I was introduced to this garage by the RAC and I they fitted me a new clutch on my Volvo xc40. The price was fair and the communication was great. Everyone is friendly and helpful.

26 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

appalling non service

about a year ago i had really good service at the york depot , but last week i booked in for front tracking [potholes] when arrived at 3pm the first thing i noticed was the chairs in the retail shop had all been removed . This meant sitting in the car until it was taken inside and then presumably wandering around the shop, in the hope you would buy something.This never happened however , they were all smoking and drinking tea when we arrived and 25 mins later when i asked for my keys back , they were still drinking tea. I know this sort of thing happens in our broken country all the time , but it is still rubbish

12 februari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

We're sorry to see your review Jonathan. Please could you provide us with some more details to info@wilcomotosave.co.uk so we can investigate this further. Please include your name, that this is relating to our York branch, the date of your visit, and your vehicle registration. We appreciate your feedback and will look into this matter.

Beoordeeld met 1 van de 5 sterren

Had car booked in since Wednesday for…

Had car booked in since Wednesday for Saturday at 11am , arrived on time to be told there was nobody available to look at my car until 15:30 and to come back . There was no way I was trekking back there at 15:30 when you book your car in you expect to be seen. Absolutely disgusting customer service. Hence I will be taking my car elsewhere and giving someone else my custom . You lost Circa £500 sale today motorsave.

In response to my reply , the guy took my name and registration number when we called on Wednesday and told us it was all booked in for Saturday at 11am. So as far as I was concerned, one of your staff told us it was booked in , I had no reason to not believe them. They have obviously failed to apply the booking to your system resulting in inconveniencing me and the person I had to get to follow me there to bring me home and thus looking you trade.

21 februari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Hello and thank you for your feedback, however we cannot find any record of your booking at our Hunslet Road branch last Saturday.
Our staff had to ask one customer who wasn't booked in to come back later, as we obviously prioritise booked in customers.
We're sorry we weren't able to assist you. Please could you double-check your booking confirmation, and email info@wilcomotosave.co.uk to let us know if we need to investigate further.

Edit:
Please do get in touch with us via email to info@wilcomotosave.co.uk to confirm the car and reg. plus what you booked in for. We want to improve our service and are very sorry for letting you down on this occasion.
Thank you and we hope to hear back from you soon.

Beoordeeld met 5 van de 5 sterren

Great service.. my puncture sorted!

Phoned up to see if they fixed puncture repairs.. as I had a screw in my tyre .. YES thankfully they do.

Asked if there was any chance they could fit me in this morning, said if I was happy to leave it for a few hours they could sort it for me.

Brilliant service, wasn’t there too long and all sorted. Really appreciated it.

Lovely friendly staff, recommend and will use them in future

Thank you ☺️

10 februari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Thank you Starkey for taking the time to leave us this review for our Doncaster branch. We're happy we could assist with your tyre repair. Kind regards, Wilco Motosave

Beoordeeld met 5 van de 5 sterren

Car broke down needed a new battery but…

Car broke down needed a new battery but not from Lincoln area so unsure of where to go on a Sunday morning. Breakdown guy recommended you guys and gave us address. Turned up and place was busy but staff couldn't have been more helpful. Fitted new one and on our way in less than an hour. Thanks guys for getting back on the road

8 februari 2026
Review zonder uitnodiging
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Antwoord van Wilco Motosave

Thanks very much Christopher for taking the time to leave us this review. Glad we could help with your battery and we hope to see you again. Kind regards, Wilco Motosave

Beoordeeld met 5 van de 5 sterren

I have been twice in the last few…

I have been twice in the last few weeks, the staff are always helpful, nothing is too much trouble.
They have a knowledge of the products and services they provide.
Thank you

4 februari 2026
Review zonder uitnodiging
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Antwoord van Wilco Motosave

Thank you very much Sue for taking the time to leave us this review and five stars, we really appreciate it. Kind regards, Wilco Motosave

Beoordeeld met 5 van de 5 sterren

I put on a negative review the other…

I put on a negative review the other day and took it down.i thought my engine hadn't been fastened to car but found the bolt where I park my car.ive only had good experiences from motosve their actually really good.in hindsight I jumped the gun and shouldn't have put the negative review so just want to try and rectify that,apologies to all the fellas at motosave.their all really helpful and really pleasant and all do a really good job.

2 februari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Thank you David for taking the time to leave a review for our Wilthorpe Road branch. We really appreciate the feedback. Kind regards, Wilco Motosave

Beoordeeld met 5 van de 5 sterren

Moto save Hunslet - Saved the Day

Moto save Hunslet
Saved the day - Sid's customer service & understanding of the situation was much appreciated,
His empathy and kindness was beyond his calling and i appreciate the fast response in repairing my vehicle

28 januari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Thank you very much Rachel for taking the time to leave us your feedback and five stars.

Beoordeeld met 5 van de 5 sterren

Our go to garage - always !

The Huddersfield branch are absolutely amazing, nothing is too much trouble for them and they genuinely want to do an amazing quality job for their customers ! They are just like an old fashioned local garage where customers come first ! We had a Dacia which needed service and MOT and were under serious time pressure, despite the initial MOT failure they pulled all the stops out and got us sorted out with the minimum of fuss and delay ! The price was a serious surprise too - they are very fair and in the past have been reluctant to charge for minor quick jobs ! I am sure, like us, they get return customers and loyalty due to their excellent customer focussed approach ! Mike D

26 januari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Thank you very much Mike for leaving us this review and five stars for our Huddersfield branch. We really appreciate your business!

Beoordeeld met 1 van de 5 sterren

INCOMPETENT -volkswagen up basic model

INCOMPETENT -volkswagen up basic model. asked for a quote as drive belt had split. was give a price and told to bring car in a few days later. i took the day off work as it was booked for the middle of the day amd i was too remote to do anything else. 40 minutes into my appointment i got a call from an abrupt staff member- jordan- to say "we cant do it as we dont have the tools . we can cut it off but we cant replace it. " how can you not know that you dont have the tools for a job when you have had days in advance sourced the part and been given the make and model of the car.

19 januari 2026
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Hi Kim,

Thank you for your feedback. We’re sorry to hear about your experience. After looking into the situation, we found that we were unable to complete the job because we didn't have the correct tool, as you mentioned. We made efforts to source the necessary tool, but unfortunately, were unsuccessful. Your car has a different system than those we have worked on before.

We explained the situation to you and apologised for the inconvenience, and we chose not to charge you for the time we had spent. Occasionally, despite our best intentions, we encounter situations where we cannot perform a job due to a lack of the necessary tools.

We hope you can understand.

Kind regards,
Wilco Motosave

Beoordeeld met 5 van de 5 sterren

Brenden from the Selby Branch was EXCELLENT

Brenden from the Selby Branch was, literally outstanding. He helped me with snow chains for my son, who only gave me 2 days notice! Brenden rang around, tracked a pair of chains for me in Knottingley and his co-worker met half way to collect the chains for me to collect the next day at the Selby branch.
This is what I call customer service, fantastic, above and beyond, both of you.
So a big thank you again.

23 december 2025
Review zonder uitnodiging
Logo Wilco Motosave

Antwoord van Wilco Motosave

Thank you for taking the time to leave us this great feedback Sharon, we really appreciate it!

Beoordeeld met 5 van de 5 sterren

I had a problem with a wobbly steering…

I had a problem with a wobbly steering wheel on my Van so I took it to Motorsave Hunslet Leeds. The guy balanced both front wheels and sorted the problem for me. Very satisfied indeed. What a good service again. I will return when I need any other repairs.

Thank you motorsave Hunslet for your assistance and polite staff.

22 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

My car had failed the mot at a main dealer and they coludn't get the work done in time for me going on Holiday. I rang this branch of Motosave and talked to Tony. Fixed the issue (new suspension arms) and a few other bits and pieces and sorted the mot. Spot on service

17 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Went in for a puncture repair today as…

Went in for a puncture repair today as a women for them to try and fob me off saying I had bald tyres despite a month old MOT with absolutely 0 mention of tyres and only doing 1k miles since. Told them I knew I didn’t need new and just the repair. Only to get back in my car afterwards to which they hadn’t even put any air in my tyre and have scratched my alloy near the nuts. Went back to speak to them to be spoke to like absolute shit and in one minute they said they didn’t need to take the wheel off in the next to say they did take the wheel off. My alloy is now scratched and bit of a mess with them making out I was stupid despite only checking for the puncture yesterday. Also then proceeded to walk off and ignore me. Absolute joke! What sort of service are they offering!!

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went in today clueless about a…

Went in today clueless about a headlight bulb for my car. Lee was very nice and obliging. He also asked if I wanted him to fit it for me. It was raining, windy & cold. Nothing was too much trouble for him. There should be more assistants like him. Thank you SO much Lee 👏🏻👏🏻👏🏻

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top garage

Amber and her mechanics are always very professional and welcoming, l have received excellent service each time l have taken my cars here and l would highly recommend this garage for tyres and parts in general as their prices are always very competitive.

Satisfied customer T1 GYT Merc C Class

29 november 2025
Review zonder uitnodiging

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