WiseFax Reviews 

159
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I love the ease of using the fax function; however, I would like to have a plan that I am not giving you a credit card for the faxes. Just create a monthly plan. I will probably be looking for anothe... Toon meer

Beoordeeld met 5 van de 5 sterren

WiseFax/Vanaia did exactly what was promised: a cost-effective fax service with porting of our fax # from our previous carrier handled in a reasonable period of time. We've been able to send and recei... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a very good experience with WiseFax. I needed an EIN for my Wyoming business, and the process was easy, clear, and transparent. I had specifically looked for a provider that could supply a trans... Toon meer

Beoordeeld met 5 van de 5 sterren

Sono rimasto estremamente soddisfatto del servizio di invio fax offerto da Wisefax. Il processo di invio è stato incredibilmente semplice e veloce. Consiglio vivamente questo servizio a chiunque abbia... Toon meer

Bedrijfsgegevens

  1. Faxservice

Over WiseFax

Geschreven door het bedrijf

WiseFax is the world’s most straightforward yet most powerful fax service. It is an online fax service with domestic and worldwide coverage, a simple account setup, and affordable plans. You can easily send and receive faxes anywhere.

Users can send and receive faxes through the Internet without needing a physical fax machine. WiseFax provides a convenient and easy-to-use platform for individuals and businesses to manage fax communication needs.

One of the primary benefits of WiseFax is its accessibility. Users can access the service from any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. This eliminates users’ need for a physical fax machine, which can be costly to purchase and maintain. Additionally, the service is available 24/7, allowing users to send and receive faxes at any time, from anywhere.

WiseFax offers a range of features to streamline the faxing process. Users can send faxes directly from their email by attaching the document they want to send and inputting the recipient's fax number. Alternatively, users can upload a document directly to the WiseFax platform, and the service will automatically convert it to a fax. Users can choose to receive fax notifications via email, providing them with real-time updates on the status of their fax. WiseFax also allows users to receive faxes.

WiseFax offers a range of security features to protect sensitive information. The service uses SSL encryption to secure all data transmitted through the platform, storing all faxes on secure servers.

In terms of pricing, WiseFax offers a pay-as-you-go model and a subscription model. The pay-as-you-go model is cost-effective for individuals and businesses with occasional faxing needs. The subscription model is a perfect solution for receiving faxes and frequent users.

In summary, WiseFax is an easy-to-use, secure, and cost-effective solution for managing fax communication needs. Its accessibility and range of features make it a valuable tool for individuals and businesses looking to streamline their faxing process.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(159)

45 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I subscribed for a week subscription

I subscribed for a week subscription, then had to pay extra for 'tokens' when other fax services charge way less than the cost of wisefax wk subscription and tokens put together for an entire month and gives u up to 150 pages included in that subscription. Then when I paid for tokens and sent my fax it says successfully sent but it was never sent. The recipient told me they didn't receive any document but then my total tokens were reduced as if the fax was sent. To add further insult, I was then not reminded about the auto renewal of the wwwkly subscription and it automatically renewed for another week whereby I don't intend to use the service (because let's face it, it doesn't work). So now I'm stuck with another week as well as tokens that I wud never use... So bottom line... Money down the drain. You are a well put together scam. I'm just sorry I didn't jus go back with efax who is by far way more reliable. Thanks for teaching me a lesson to know better.

6 februari 2025
Logo WiseFax

Antwoord van WiseFax

We understand how important it is for your faxes to go through smoothly.

We kindly invite you to contact us at support@wisefax.com. We can provide information to help the recipient locate your fax. In your case, the recipient's fax machine did successfully receive the fax. In the event the fax has been misplaced, we can also assist you with re-sending the fax free of charge.

We are here to get your faxes sent successfully.

Warm regards,
WiseFax Team

Beoordeeld met 1 van de 5 sterren

Misleading information

Misleading information, appears a subscription is necessary to use services. However the subscription only covers incoming faxes. A fee of $1.00 per page is still required to send faxes.
Unacceptable!!!

27 januari 2025
Logo WiseFax

Antwoord van WiseFax

Dear Stephanie,

A subscription is not required to send faxes with WiseFax.

To send faxes, we recommend using our pay-as-you-go service at https://www.wisefax.com/send/. This works without a subscription.

Subscriptions are only needed if you want a dedicated fax number or to receive faxes. With our subscriptions, you can send and receive faxes. For details about the services included in our subscriptions, please visit https://www.wisefax.com/pricing/.

Warm Regards,
WiseFax Team

Beoordeeld met 2 van de 5 sterren

Only 10 to fax

Only 10 to fax, not shown on the frontpage, they say 300, but that's only for receiving. Quality is bad.

24 januari 2025
Logo WiseFax

Antwoord van WiseFax

Our monthly subscription plan includes 10 fax tokens that you can use to send faxes throughout the month. These tokens are automatically renewed each month. You can also receive up to 300 fax pages per month. For details, we would like to invite you to visit https://www.wisefax.com/pricing/.

Regarding quality, we recommend contacting us at support@wisefax.com. We will gladly assist you in getting your fax through properly, regardless of the limitations of the fax format.

With Warm Regards,
WiseFax Team

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