Woodside Motor Services Reviews 

26
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I would strongly advise going elsewhere. This garage misdiagnosed my car and then pressured me to approve replacing a major component costing thousands of pounds. They also charged me for the incorrec... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m so glad I found this place. As a woman, it can be challenging visiting garages — too often, they try to find unnecessary ‘faults’ with the car. But at Woodside Motors, I’ve always been treated wit... Toon meer

Beoordeeld met 1 van de 5 sterren

Used this garage via Servicing Stop. Was sold and charged for a collection and return service to the MOT, tried to charge over £3k for rectification work (hugely inflated charges) and then refused... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We brought a passat from woodside motors : It was presented immaculatley and the service record was a thing of beauty They sent me a video of the car before we came down to see it that was really... Toon meer

Bedrijfsgegevens

  1. Autokeuringsstation
  2. ook in
  3. Auto-accessoire winkel
  4. Autobedrijf/Garage
  5. Autoservice
  6. Autosloperij

Geschreven door het bedrijf

Woodside Motor Services is a family-run garage with over 15 years' experience, serving Rugby, Coventry, Birmingham, Northampton, and the West Midlands. We offer vehicle repairs, diagnostics, MOTs, servicing, air-con re-gas, and tyre fitting. With our reliable pickup and drop-off service, competitive pricing, and commitment to quality, we pride ourselves on building lasting customer relationships and providing expert automotive care.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

26 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(26)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

HORRIFIC

*UPDATE* this company is (a year on) trying to get my - genuine - review removed by Trustpilot. To be clear, I have the receipts/record to prove this awful experience was with you. Trying to remove genuine reviews here isn’t the hallmark of a trustworthy company - better to focus on learning from what I’ve said and apologising?!

HORRIFIC. Do not use them I used through ServiceStop and would never use either again. Got a quote for MOT inflated by hundreds of pounds. Garage called me when I rejected it to explain that apparently Servicing Stop inflates their prices for commission. They offered a new quote which was still far higher than other garages I asked. Part of the service is that you - apparently - get car collected and delivered back same day. DON’T BELIEVE IT! My car was supposed to be back at 6pm friday, and I’d explained I desperately needed it for first thing in morning - THEY NEVER SHOWED! Didn’t bother phoning to tell me so I waited in all evening! Was no way of contacting them their email just bounces back. I phoned this morning at 8am opening to explain - I desperately need the car back - the man was INCREDIBLY rude and told me to call back ‘when the woman is in’ at 9am. They treat customers like dirt and really cannot afford to be doing that! HORRENDOUS SERVICE. DO NOT TRUST THEM.

9 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic garage

Fantastic garage, always great service. Honest service and they don't charge through the nose for it. 100% recommended. Used the for years and won't change.

1 december 2023
Review zonder uitnodiging
Logo Woodside Motor Services

Antwoord van Woodside Motor Services

Thank you, for your kind words!

Beoordeeld met 1 van de 5 sterren

The Muppet Show

Absolute s—t show of a company. Got my campervan towed there as broke down. Basically it sat on there forecourt for 3 weeks and they never touched it. After calling in various times to be told yes it will be sorted and still didn’t touch it. I went in one morning to be met by some melt in the office, hoody up and sunglasses on, never even bothered to remove his sunglasses while spewing out more lies. How these cowboys are still in business I have no idea. Never using these muppets again

1 september 2023
Review zonder uitnodiging
Logo Woodside Motor Services

Antwoord van Woodside Motor Services

Hi Glenn,
Thanks for your feedback, and we're sorry to hear about your experience. This isn’t the standard we aim for, and we apologise for the delay and damaged product. Please get in touch with us at (woodsidemotorservices@live.co.uk), and we’ll sort this out straight away. We look forward to resolving this for you.

Beoordeeld met 1 van de 5 sterren

worst customer service

worst customer service, promise one thing and do something else, quoting a lower price first to get the booking done and adding on many more things to the list and forcing to pay, wouldn't recommend anyone

18 augustus 2022
Review zonder uitnodiging
Logo Woodside Motor Services

Antwoord van Woodside Motor Services

Hi SM,
Thanks for your feedback, and we're sorry to hear about your experience. This isn’t the standard we aim for, and we apologise for the delay and damaged product. Please get in touch with us at (woodsidemotorservices@live.co.uk), and we’ll sort this out straight away. We look forward to resolving this for you.

Beoordeeld met 5 van de 5 sterren

HIGHLY RECOMMEND!!

I booked my service through a 3rd party they also booked me in for an MOT which I did not request.

Luckily woodside motor services contacted me personally and I explained my personal situation as COVID has effected not seeing my terminally ill grandmother explaining I now have no car no MOT so I can not see my grandmother and the manager was so kind and caring, fully understood my situation gave me an excellent price for repairs so I still am available to travel this weekend down to see my grandmother which could be for the last time I can't give enough gratitude to the mechanic team and the manager for helping me through this hard situation! The quality of the work Is amazing was also able to sort the parts out next day including same day delivery back to my home! I highly recommend these services as they are people who care and understand as well have great experience in what they do!
Again thank you so much Woodside Motor Services will definitely be using again!

2 september 2021
Review zonder uitnodiging
Logo Woodside Motor Services

Antwoord van Woodside Motor Services

Thank you, Matthew for your kind words! :)

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