World Access Travel Ltd t/a World Accessible Holidays Reviews 

This was our second booking with the world accessible holiday Team and once again they surpassed our expectations. Booking an holiday for 2 families, 11 in total, one child a full time wheelchair user - no easy task!

Everything was superb - from pricing in the initial days, finding out if the hotels could meet our accessibility requirement, to ensuring we had everything in place we needed for a smooth and seamless trip.

The service at Stansted was sub-standard, but none of this a reflection of the booking process, they just need to up their accessibility game. 🙄

Paula and the team couldn’t have been more helpful. I now recommend her to everyone that finds booking holidays for families with varying needs via the “high street” and absolute joke….. it’s a gap in the market that someone is finally plugging. She provides a 5⭐️ service without the greed of overcharging families who need disability assistance. She listens to your requests and cares about getting it right - and that’s a breath of fresh air!

Thanks again - we’ll be back soon with our 2026 holiday hopes and dreams!

We are a family of 4, including 2 power chair users, and an ambulant manual wheelchair user. When we have tried to use specialist accessible travel agents before, there has been a ridiculously high premium and we have never been able to afford it. I have therefore never trusted a package before, and booked flights, transport and accommodation separately. This has been a huge amount of work, and the transport has always cost us hundreds of pounds extra. World Accessible Holidays are the first agent who have taken the responsibility of the additional admin as a disabled family, without adding a premium. They also ensured our private accessible transfers did not cost any additional money. Initially Paula, and then Steve too, were amazing from recommending the amazing accessible hotel in the first place, to booking everything we need including airport assistance, transfers, and wheelchairs onto the flight. It was literally a weight off my mind. Amazing service, and great to have the security of a package and an agent. Thank you so much Paula and Steve, finding you has been life changing, we will definitely be booking via you again! x

"Just back from an unforgettable family holiday in Sa Coma, Majorca! 🌴 We stayed at the incredible Protur Vista Badia Hotel, which truly exceeded our expectations with its accessibility features - from the amazing wheel-in shower room to the accessible restaurant and pool with a hoist. 🏊‍♂️ The beach was just a 10-minute wheel away, and we even got to use a beach chair for free! 🌟

A huge thank you to the amazing team at World Accessible Holidays for making this holiday possible. From seamless airport transfers with the TUI Accessible Team at Bournemouth Airport to our private taxi ride to the hotel, everything was taken care of. 🤩

We can't recommend Paula Hansen at World Accessible Holidays enough for anyone with physical disabilities. Paula truly went above and beyond! 🙌 If you're looking for a stress-free, accessible holiday, look no further! 🌟

Paula and the team were very helpful and knowledgeable when it came to booking the holiday.
Everything was organised for my arrival at the hotel, the mobility scooter was ready and waiting for me.
Paula and team were on hand via the app for the holiday, but luckily everything went smoothly and they were not needed.
Would definitely recommend world accessible holidays and we have already booked with them for next year!

We had an absolutely fabulous holiday. We were a party of 5, 3 adults, 2 children with my son who is 8 in a wheelchair.
World Accessible Holidays helped us through the whole process from selecting our hotel, booking assisted travel and transfers. They also were available to contact if there were any queries while we were away.
The hotel selection was brilliant, completely accessible, with ramps, lifts that worked, a beach opposite that had board walks and paving slabs for accessibility. It was ideal for our situation.
We will definitely book through them again.

Finding the right holiday and at a good price, communication excellent and sorting out everything made it easier to have a great holiday for a family who had never taken their disabled child on an airplane. Excellent choice of hotel

Although we had to cancel our holiday due to unforeseen circumstances, the care and service provided by Jasmine was amazing! From the very first phone call, to booking and answering any queries we had, Jasmine was so patient and explained everything to us so clearly. We will definitely be booking again in the future when we are able to!

Whole process made it so easy for me for my first holiday needing assistance. Paula went above and beyond with the help and support she gave me. Will definitely be using them again as they have opened up travel possibilities that I thought had no place in my future. Huge thank you.

We found World Accessible Holidays on the web and contacted them to discuss our needs. They were extreemly helpful in finding hotels with accessible facilities for us to choose from. Paula, Steve and their team took away all the headache of booking the holiday and arranging the travel plans. Thank you so much for making our much needed holiday happen ❤️

Just returned from brill holiday to Gran Canaria with entire family, children and grandchildren. Being in a wheelchair I have been wary of flying but World Accessible arranged everything, from Accessible seats, to separate transport to hotel and they have a range of hotels on their site that provide help for less able people. Would have no qualms in using them again

This is the 2nd time in 2 years we've booked our holiday using World Accessible Holidays, and again they provided a great service.  They found an accessible hotel for us and ensured they got written confirmation that we'd be allocated a wheelchair accessible room before any money was paid.  They sorted out the assistance at both airports, seats on the plane for the 4 of us and private transfers in a wheelchair accessible vehicle. 

Nothing was too much trouble.  Because we had to book 2 rooms (the accessible family room was only for 3 people), Paula contacted the hotel to see if they could leave some complimentary soft drinks in the room for the children, which they did. 

Everything went smoothly at the airports, during the transfers and at the hotel. We would definitely use World Accessible Holidays again. 

We wanted to organise a trip to Legoland in Billund for our son, who loves Lego. However, J is a full-time wheelchair user and needs a profiling bed and a hoist in accommodation. We tried to source this ourselves last year but couldn't find anyone who had any knowledge about where to get the equipment we needed. Paula and Steve at World Accessible Holidays really went the extra mile to chase these things down for us and give us the chance to go on this holiday. We simply would not have gone to Denmark unless the bed and hoist was sourced. Communication was great and prompt at all times, and everything went smoothly. The only nagging issue was not their fault - we stayed at Lalandia resort in Billund - about a mile from the airport. But we needed an accessible transfer for J and the family. None could be sourced locally because the journey was so short, so the only option was to pay for a more expensive one from a company about 20 miles away. This was not the fault of WAH, but is something other travellers who travel in wheelchairs and need a WAV to get to accommodation should keep in mind - as the buses from the airport to Billund are coaches and do not take wheelchairs unfortunately.

A great experience with Paul and the team from start to finish arranging our accessible Holiday. Nothing was too much for them even with my different demands.
When we was on holiday, they also kept in touch to make sure everything went smoothly.
Would highly recommend them I will definitely use them in the future.

We’ve just returned from an amazing 4-night break in Tenerife, staying in an accessible room at the Hard Rock Hotel — all arranged by World Accessible Holidays, and we couldn’t be happier!

From the very beginning, the booking process was incredibly easy. Paula and Steve were absolutely fantastic — friendly, knowledgeable, and genuinely committed to making sure everything was perfect. They handled all the accessible arrangements with such care and professionalism, taking all the stress out of the planning so we could just relax and look forward to the trip.

The hotel was fabulous, and everything was exactly as promised in terms of accessibility. Knowing that everything had been arranged by people who truly understand the needs of accessible travel made all the difference.

We can’t recommend World Accessible Holidays highly enough and will definitely be booking with them again!

We left it fairly late to book our holiday in Gran Canaria. Nevertheless Steve and Paula managed to pull an excellent trip together for us.
We were supported at each stage of our journey and the hotel fully supported my disability needs.
The room was large and the bathroom fully accessible for a wheelchair.
There is always a little bit of anxiety when travelling to a new destination with someone else organising the trip but this trip was worry free.
I am happy to book my next trip with Accessible Holidays. Thank you.

Terrific experience, thank you to Paula for helping me plan the trip of a lifetime. I had never been on holiday by myself before which was largely due to me being neurodivergent. Thanks to Paula’s planning I felt safe in exploring Japan. Paula helped me find tourist information centres in every area I visited. She also helped devise an itinerary for every tourist spot I visited, from the imperial palace to the mt Fuji region. Also helped me devise a travel plan for getting in between these places. The hotels were excellent too and the trip was very well prepared. I cannot recommend Paula and her team enough, thank you for helping me enjoy the experience of a lifetime.

August 2024 was our 1st time abroad since needing a wheelchair accessible hotel and airport assistance.  We were very anxious about it, but right from the initial contact, World Accessible Holidays were brilliant.  From finding us a hotel, securing the accessible room, arranging the assistance at Liverpool and Antalya airports (which were both amazing!), selecting the seats and booking the private transfers.  Everything went smoothly!  We will definitely be using them again when looking for our next holiday. 

I contacted World Accessible Holidays as it was going to be the first time flying with my daughter since she became a full time wheelchair user. We had less than a month before contacting them until we went away, best thing l ever did. We told them our requirements, what we needed in terms of accessibility and what kind of things we wanted to do on holiday. They sent through three options and one was absolutely perfect. They took care of everything booking the hotel, accessible transfers to and from the hotel, assistance for the plane and made sure we had all our travel documents in order.
They give the right amount of support without being intrusive, it was really good to know that they were there to help and sort out any problems we might have had.
We had a fantastic holiday and look forward to booking through them again.
Five star ⭐️ ⭐️⭐️⭐️⭐️ service.
Thank you World Accessible Holidays.

Paula and Steve sorted out a city break for us at very short notice and it was spot on. We hadn't even thought of Valencia but went with their suggestion and we are glad we did. The flights transfers and accommodation were all arranged and all details stored on the very useful dedicated app. This was the first time we had heard of World Access Travel but we will be using them again for our next holiday.

I came across World Accessible Holidays through The BackUp Trust and couldn't believe I hadn't used them before! Paula has such a personal passion for travel and making the world a more accessible place for everyone to enjoy their holidays. I recommend World Accessible Holidays to everyone. How wonderful to be able to book a holiday without the sometimes stressful holiday admin that puts you off booking some well needed time away in the first place!