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Worth Ave Group Reviews 

4.344
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Worth Ave. Group made it super easy to choose exactly the coverage I need and to sign up for policies for my new iPhone and new MacBook! Their prices seem reasonable for the coverage they offer. I am... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We currently have all three is our phones and my laptop and iPad covered with WAG. We have used them to cover old devices as well, starting with our daughter’s Chromebook from high school star... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Worth Ave Group from what I've read on TP are just your typical run of the mill insurance company. By that I mean from an accounting and professional perspective appear polished and reliable. Do I bel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. ook in
  3. Financieel adviseur

Over Worth Ave Group

Geschreven door het bedrijf

Worth Ave. Group Logo Trust Pilot Rating

Worth Ave. Group TrustPilot Rating

Protection for device accidents & mishaps!

Electronic Device Insurance

With Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.



K-12 School Device Protection

With Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!

Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.


Student Classroom & Take-Home Device Insurance

Individual Products



The Worth Ave. Group Advantage

Accidental Damage Covered Drops, Cracked Screens, Spills & Liquid Submersion

Theft & Standard Perils Protection Vandalism, Fire, Flood, Natural Disasters, and Power Surge by Lightning

Unlimited Claims Reliable device insurance protection for every covered incident

Customizable Device Insurance Policies Comprehensive coverage that allows you to choose your coverage amount & low deductible

Compliant and Secured Insurance Products Products are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter

50+ Years Experienced Insurer Worth Ave. Group has been insuring personal property since 1971.



Why Buy Device Insurance? Device Insurance Comparison Charts File a Claim Customer Service Visit Worthavegroup.com

Worth Ave. Group TrustPilot Rating

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Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(4.344)

493 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Well done

Met my needs in exceptional manner.

8 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Thank you for the positive review and high praise Joel.

Beoordeeld met 5 van de 5 sterren

Easy sign up

Easy sign up. I’ve been a past customer

To

5 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Thank you, Jeffrey, for you continued patronage and positive review for or easy online processes.

Beoordeeld met 5 van de 5 sterren

Easy use

Easy use, great service and price.

11 augustus 2026
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Antwoord van Worth Ave Group

Thank you, Diego, for highlighting our customer service and affordable coverage.

Beoordeeld met 1 van de 5 sterren

The website is very difficult to find…

The website is very difficult to find things. It should be listed so it is easy to renew

12 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

We are sorry to hear about this DK. The portal you purchased on is a custom portal branded for your school/district. Most schools ask for their parents to purchase coverage new each school year on the portal, versus an online policy renewal option. This is to ensure any changes in devices or their coverage is optioned each year. And we typically provide communication flyers and links they can provide to those parents each year as well. If you can email customer service directly at customerservice@worthavegroup.com with any additional information about the difficulties you experienced, we are happy to review with your school/district how we can improve this for you in the future.

Beoordeeld met 5 van de 5 sterren

Service

Service, price, availability and stand on your warranty!

12 augustus 2026
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Antwoord van Worth Ave Group

Thank you, Jacqueline for the positive review related to our affordability, options, and our customer service and claim services.

Beoordeeld met 5 van de 5 sterren

Responsive and thorough

Responsive and thorough. I appreciate the reminders and clear direction

31 juli 2026
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Antwoord van Worth Ave Group

Thank you for complementing our customer service and communications Tonya.

Beoordeeld met 1 van de 5 sterren

SCAM company

The back of my phone cracked as well as the touch screen making the phone near impossible to use. As a result of the internally cracked touch screen, a white line appeared on the right side of the phone and the touch would only work when it wanted to. I filed a claim for it on July 24th, had to go to a shop and get an estimate, then sent it in. My claim was approved and I was told I would receive an email from Chase the on or before the following Friday, which I already thought was ridiculous, as this is a phone we're talking about which is used daily. Next Friday came and I still did not receive an email. Monday came, no email. I called Worth Ave's customer service and they said there's nothing they can do as the payment email comes from Chase and they have no way of checking if it was sent or not. Terrible system to use Chase as a scapegoat and not accept any form of liability on their part. I even called Chase and they did not have any record of an email mentioned with the claim. Called the next day because I STILL did not receive an email and they told me it's possible (which they claim to not even confirm since they can't check anything about payments after they approve it on their end) a paper check was sent out and it could take up to 15 business days for the check to be received. So you're telling someone they have to wait for basically a month to get their phone fixed! Absolutely ridiculous. I am highly skeptical I am even receiving any form of payment at this point and warn others to not go with this insurance company. The customer service and whole payment system is some of the worst I have encountered.

11 augustus 2026
Review zonder uitnodiging
Logo Worth Ave Group

Antwoord van Worth Ave Group

Ivoree, we are sorry to hear about your claim payment issue. We have confirmed that the original email from Chase to option an electronic payment was started but not completed. As this was not, a paper check was in process but as it was only in process, we have reoptioned the electronic for you. By now you should have already received a direct email about this from us and will receive and additional electronic payment email from Chase to option the electronic payment option. Please complete this with-in 5 days of receipt or the payment will default to a mail check again. If you have any additional question or need additional assistance, the email from us direct does have a direct email on phone number you may call for assistance.

Beoordeeld met 2 van de 5 sterren

My policy was canceled for some reason…

My policy was canceled for some reason but I cant tell why, and the AI assistant and chat support service is of very little help. PLease go back to using real people.

10 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Roger, we do not, nor have we ever used IA or Bots for chats, calls, or communications. As advised by the last live agent you chatted with, your renewal payment was missed. When this happens, communication is sent via email about that. As that last chat was not completed, we can advise now that there is still time to contact us over the phone to ensure no lapse in coverage if that is what you are needing.

Beoordeeld met 1 van de 5 sterren

When will my policies be active?

When I enrolled for coverage for 2 mobile phones I sent in payment.I visited your website and it shows not payment or policies in force. Why? What needs to be don?

4 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Patti, we are sorry to hear about this. We do see 2 active polices and have confirmed their visibility online when you login. If you are still unable to see them, please try refreshing your cache or contact us directly for assistance.

Beoordeeld met 5 van de 5 sterren

Ease of use

Ease of use. Other insurance companies want too much information

7 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Thank you for the review related to our ease or obtaining coverage Paul.

Beoordeeld met 5 van de 5 sterren

VALUE Pricing for service

The purchase of this policy was easy and sweetless
providing the coverage needed for my multiples devices that i have from Samsung

5 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Thank you for highlighting the ease of online purchase for our comprehensive coverage, even for multiple devices, Derrick.

Beoordeeld met 2 van de 5 sterren

Not real transparent about what's…

Not real transparent about what's covered until you read the declarations. No hardware failures covered, which is probably 50% of the reason to have insurance. I've never lost or broke a phone but I've had screen failures, charge port failures and software glitches

3 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

We are sorry to hear this, Hunter. We try to be fully transparent with our site and corresponding icon, FAQs, coverage matrix, and other available information, to clearly convey the coverage - Accidental Damage/Theft/Standard Perils. It is not meant to replace a manufacturer warranty, which would cover the issues you reference. We even have a sample Policy Booklet (terms and conditions/declarations) available online for review at any time from the main landing page with having to get a quote or policy.

Beoordeeld met 5 van de 5 sterren

Sooo much cheaper than T-Mobile and I…

Sooo much cheaper than T-Mobile and I have everything covered through here. Watches, iPads, Mac Book Pro ✌️👍

2 augustus 2026
Logo Worth Ave Group

Antwoord van Worth Ave Group

Thank you, Enola, for the positive review highlighting our affordability of coverage for multiple devices.

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