DO NOT USE! They offer a one month free trial but require credit card detials and then charge you even after the subscription is cancelled. Confirmed cancellation via their web portal and aske... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Their website is legitimate & you can see past sale prices on art with descriptions just as advertised, but their 7 day or 7 views being free isn't real. As soon as you pay for the subscription they c... Toon meer
Bedrijf heeft geantwoord
Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpo... Toon meer
Bedrijf heeft geantwoord
I have been looking into four bookes y'all have from way back 4 VINTAGE UNDERGROUND EROTIC FICTION W PHOTOS- 1940S-BIBLIOTHEQUE ST. GERMAINE Tasty Dish PRICE 500 FRANCS so I really haven't fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Contactgegevens
5 Concourse Pkwy, 30328, Atlanta, Verenigde Staten
- 877-481-5750
- support@worthpoint.com
- www.worthpoint.com
2,5
Slecht
412 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fantastic customer service
Fantastic customer service, amazing personal experience 👍
23 april 2026
Review zonder uitnodiging
I dont know what your company does and…
I dont know what your company does and never authorised any money to get taken and want my money returned!!
I also emailed u guys so return my money thanx
28 maart 2026
Review zonder uitnodiging
Antwoord van Worthpoint
Hi Jasmine,
We appreciate the various reviews and we're always happy to help.
Via your BBB complaint, we weren't able to recover an account associated with the email address bubblexxxxxxxxxxx@xxxxx.com, however your first and last name is associated with an account connected to the email huxxxxxxxxx8@gxxxx.com. We've canceled and refunded this subscription. It was created during a free trial, which is 7 lookups, or 7 days, whichever comes first. The date it was initiated was 03/20/2026, and activated on 03/27/2026, after the 7 day trial was executed. We've canceled and refunded the account. Please let us know if you have any additional questions or concerns.
Thanks,
WorthPoint Team
Support@WorthPoint.com
Yeah this place is a scam
Yeah this place is a scam, plus I got the wrong order from these morons yet they sent it to me 3 times repeated. I returned one and got a full refund but these idiots don't know what they're doing 🙄
17 maart 2026
Review zonder uitnodiging
Antwoord van Worthpoint
Hi Israel,
We thank you for the review, but we do not sell items. We're a subscription based service.
WorthPoint is a digital research tool for any kind of collectible, family heirloom, or antique. If you would like to contact us to get some help to find the exact company that you are trying to reach, we're happy to help.
WorthPoint Team
support@worthpoint.com
877-481-5750
Worthpoint Refused To Remove A Private Transaction
I purchased a rare intricate miniature altar from an English Antique Shop. Later, someone told me that the same item was now featured in Worthpoint. I called them from Europe and asked to take the item from site, since I said explicitly said that the purchased must not be shown including the price. No one was picking up the phone. The call were made EST thus 6 hours behind CET. Emails were sent but to no avail. Then my friend who saw the item also complained that his card was still charged by the company despite of cancellation. He was forced to cancel the card.
Avoid Worthpoint because their main aim is to scam collectors. The Call Agents were incompetent and the group had simply no guts in taking money.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi there Henry,
Thank you so much for sharing your feedback with us! We aren't exactly sure if you've created a subscription, or if you would like for us to address a historic listing on the site. However, we're here to help with either one.
We're happy to take the listing down, we will need the link so we can have it removed. Please send the link to our customer care team at Support@WorthPoint.com.
If a subscription was created and you wish to have it canceled, we are here to help as well. We just need some more details to locate your account.
Please reach out to us at support@WorthPoint.com or give us a quick ring at 877-481-5750. We’re standing by and ready to help!
WorthPoint Team
Support@Worthpoint.com
DO NOT USE
DO NOT USE! They offer a one month free trial but require credit card detials and then charge you even after the subscription is cancelled.
Confirmed cancellation via their web portal and asked they stop the deductions a month ago, and they are still taking my money (as of 30 Janaury 2026).
30 januari 2026
Review zonder uitnodiging
Antwoord van Worthpoint
Hi Julien,
We wanted to update you that the email address provided isn't in our records. Please shoot us an email so that we can dig in and assist here.
Thanks for reaching out and sharing your feedback. I’m sorry to hear that your experience wasn't what you expected.
To clarify how our trial works: users receive 7 lookups or 7 days of access (whichever comes first) upon starting a subscription. While a payment method is required to start the trial, you are not charged until the trial period ends.
Regarding your account:
It sounds like there might be a pending or declined payment issue. We never want you to feel stuck in a subscription you don’t want, and we’re happy to help resolve this.
To stop any further payment attempts and ensure your subscription is fully canceled, please:
Email us: support@worthpoint.com
Mention this review: This helps us find your account faster.
Our team is ready to investigate this for you immediately.
Best regards,
The WorthPoint Team support@worthpoint.com
Charged $270 for two lookups
I looked up something in February 2025. I called to cancel and spoke with someone and they said I was cancelled. However that did not process and they continued to charge my account $28.99 every month for 9 months. I just caught this on my statement and called to cancel again and get a refund for the 9 months that I did not use their services and the person said there was no call to cancel and no email, note they are on Eastern standard time and don’t answer the phone past their business hours. The person said they would give me one month refund, and after I asked again stating I hadn’t used the service for 9 months ahead said maybe they could go back two months and I asked to verify that they were ok with charging me 7 months worth of payments after I had canceled and they didn’t make record of it and cancel me like they should have and ahead responded yes and even though I told her this would be included my review of their company, she did not care at all. They WOULD RATHER STEAL YOUR MONEY LIKE A THIEF IN THE NIGHT THAN HAVE AN UPSTANDING COMPANY REPUTATION. The services def weren’t worth 2 lookups for $270 of my money. What a scam.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi there,
Thank you for taking the time to share your review, even though it details a very frustrating experience. We are truly sorry to hear you are feeling this way.
We understand how upsetting it is to see charges on your statement when you believed your account was canceled, and we certainly apologize that your follow-up call did not lead to a more satisfactory resolution.
We’ve taken a deep dive into our records using the information from our call on 10/22/25 to get a clear picture of your interactions with us. We see that you have enjoyed our service in the past, and we were happy to help with your previous cancellation and refund requests:
Account 1 (lxxxxxxeys80@gmail.com): Created 5/1/21, canceled and fully refunded 6/21/21.
Account 2 (lexxxxxres@gmail.com): Created 4/26/20, canceled and fully refunded on 12/29/20.
We're glad we could assist with those previous requests and get those resolved for you promptly.
For the most recent account (associated with lxxxxxxtin.ail@gmail.com and the same mailing address as the accounts associated with the previous accounts)
It was created on 2/22/25.
Our records show the subscription was activated on 3/1/25 as it was not canceled during the 7-day or 7-lookup free trial period.
The system does not show any record (call log or email) of a cancellation request prior to the call you placed on 10/22/25, which is when the cancellation was officially processed.
While we are firm on our cancellation policy, we were still happy to help with a partial refund on that call, and the agent was able to provide a three-month refund for your trouble on 10/22/25.
Our free trial is intended for first-time users to explore our service and is limited to 7 days or 7 lookups, whichever comes first. We've noticed that your activity suggests you may be attempting to use the trial for multiple instances.
We hope this clarifies the situation based on our available records. We truly value our customers and want to make sure the information is clear and accurate.
The WorthPoint Team
Support@WorthPoint.com
I signed up and used the site to check…
I signed up and used the site to check on a couple of items that I wanted to sell. I had an issue with canceling, but the owner reached out and went above and beyond helping me with my account. Great customer service.
26 september 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi Wendy,
Thanks so much for your review. We appreciate your business, and happy that you are enjoying WorthPoint! Thanks again, and never hesitate to reach out for any help in the future.
The WorthPoint Team
Support@WorthPoint.com
I absolutely love Worthpoint!
I absolutely love Worthpoint! I use their "Price Guide" for my research. I can go back as far as 10 years and up to the current sale of an item to see what it has sold for. I use Worthpoint on a daily basis and could not do without it. I have used Worthpoint approximately 2 years and will continue to use it.
When or if I do run into a problem the staff at Worthpoint have always been courteous and extremely helpful. Any problem I had was always resolved right away. Excellent service!
28 augustus 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi Sherry!
Thanks so much for your kind words. We appreciate the time you took to let us know how we're doing, and how much you are loving WorthPoint! Thanks again, and never hesitate to reach out for any help in the future.
The WorthPoint Team
Support@WorthPoint.com
Worthpoint has a wealth of information…
Worthpoint has a wealth of information that makes appraising collectibles and other items easy.
31 augustus 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hello Linford,
Thanks so much for letting us know how we're doing! We appreciate your business!
The WorthPoint Team
Support@WorthPoint.com
It will not show you what you want for…
It will not show you what you want for example I take a picture of a Greyhounds racing it shows me horses. Then you go to delete the app and cancel your prescription and it will not let you and then I'll have problems getting a hold of customer service I'm afraid I'm going to have to cancel my checking account that I have it hooked to just to get rid of them my point is if I could give them less than a one star I would.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi there Steven,
We're always here to help when you need us via our cusomter care team. If you ever have issues figuring out how to cancel the subscription, our team is just a call or email away.
Thanks!
WorthPoint Team
Support@WorthPoint.com
877-481-5750
States free trial but not free at all
States free trial but not free at all. They charge you there a then.
I signed up for the free trail… but I was refused due to no funds being available. The site states you will only be chatged after 7 days or after your first 7 searches. So this is false information, they tried to take a charge. Other reviews shows free trails are not real. Wish I’d checked here first, as now they have my card details… cancelling my card is my next step.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hello Elles,
Thank you for your review; we're sorry you didn't have a better experience with us. Like many outlets, the free trial starts after an active subscription is created. The payment method associated with the subscription is not charged during the free trial, which is 7 lookups, or 7 days, whichever comes first.
Our intention is never to force any user to keep a subscription after the trial. If you have any issues with cancelling, please feel free to contact us before the trial is over, and we'll be happy to help. We're happy to ensure that the subscripiton is canceled, so feel free to contact our customer care team.
Thanks,
WorthPoint Team
Support@WorthPoint.com
Fake autographs authenticated by Legacy Ink LLC
Your sports autographs of Patrick Mahomes by Legacy Ink LLC was sent to Beckett and determined “Not likely to be genuine.”
12 september 2024
Review zonder uitnodiging
Antwoord van Worthpoint
Hello Mike,
Thanks for your review and we appreciate your feedback. We'll be happy to investigate right away. In the meantime, please feel free to contactus to provide any additional details. Thanks again!
WorthPoint Team
Support@WorthPoint.com
Fraudulent Charges
Signed up for 7 free searches / 7 days promotion. Used 3 searches, and decided that it didn’t fit my needs. I cancelled subscription. During cancellation website would not load cancellation page repeatedly despite all other pages/links working. Finally was able to cancel. The account now confirms that I have “ No paid subscription.” This was three months ago and they are still charging me every month. I just sent my second communication, the first was ignored. Do not trust this company with your financial information.
15 maart 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hello William,
Thanks for your feedback. We apologize for your recent experience and appreciate the chance to clarify.
We found two subscriptions linked to your name and address. The first, wdfxxxx@xxxxx.com, was created on September 24, 2018, and canceled on September 28, 2018. The second, cherryxxxxxxxxxxxx@gmail.com, was created on March 8, 2025. This subscription was not canceled during its 7-day or 7-lookup free trial and became active on March 15, 2025.
It appears recent logins to the older wdfxxxx@xxxxx.com account caused confusion, as the active cherryxxxxxxxxxxxx@gmail.com subscription hasn't been accessed since its creation on March 8, 2025.
To confirm, the wdfxxxx@xxxxx.com account was accessed for cancellation purposes, while the cherryxxxxxxxxxxxx@gmail.com subscription remained unused after being created.
We understand how this could be confusing. The cherryxxxxxxxxxxxx@gmail.com account is now canceled, and we've issued a refund. Please contact us if you have any future login issues or questions.
WorthPoint Team
Support@WorthPoint.com
Having problem Cancelling account
Having problem Cancelling account, called during biz hrs, recording closed! Website shows account Cancelled, But charged credit card after Cancellation date! Sent several Emails, all say account Cancelled! Dispute submitted to Bank acct. No Refund / Reverse charge to date!
25 april 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hello G.Z.
Thanks for your review. We're sorry that you didn't have a better experience with us. From the description of your issue, it sounds like you may have another subscription associated with another email address. Typically, when our team replies to inquiries that state canceled, we ask if there is another email address to research. However, we can't be sure, as we don't have your contact information. Please provide your contact information and we'll be happy to get to the bottom of this for you.
Thanks,
WorthPoint Team
Support@WorthPoint.com
Signed up for free trial- bad move.
Signed up for free trial. No way to cancel subscription, the pages freeze and you can not navigate the site. Emailed customer service, no response. I have blocked my credit card to stop them charging me. Waste of my time and very inconvenient. I’m not the only one with this problem.
22 april 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi there,
Thanks for your review. We're sorry that you didin't have a better experience with us. It looks like you sent us a request to cancel, and our team canceled for you on 4/27/25. We don't see where any charges were made or attempted, as you were in the free trial. Please contact us if you see a charge so that we can investigate further.
Thanks
WorthPoint Team
support@WorthPoint.com
Antwoord van Worthpoint
Hi Anghel,
Thanks so much for letting us know how we're doing! We appreciate your business!
The WorthPoint Team
Support@WorthPoint.com
Typical insurance company take your money and deny.
This company is a rip off do not waste your money. I bought coverage for three devices and when my phone got destroyed they denied the claim. No I'm in battle with them to honor their commitment. This company is a scam.
6 februari 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi Brian,
We're happy to help here, but it looks like we may not be the company you are looking for. We are an online price guide, and we help our subscribers research what they have and what it could possibly be worth. It sounds like your experience was with an insurance provider. Please feel free to contact us if you have further questions about what WorthPoint does.
Thanks,
WorthPoint Team
Support@WorthPoint.com
I did a 7 day trial
I did a 7 day trial, which required you to put in payment details. However no option to cancel and when I go into my account there is no subscription, yet got an email charging a monthly fee. No reply to emails. Had to cancel through PayPal (thankfully). But I want my money refunded.
Update
26 Feb. Email reply was received with a note to say they will refund. PayPal confirmed. So I guess they are not bad at all.
17 februari 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hello David,
Thank you for your review; we're sorry you didn't have a better experience with us. Our intention is never to force any user to keep a subscription after the trial, which is 7 days or 7 lookups, whichever comes first. If you have any issues with cancelling, please feel free to contact us before the trial is over, and we'll be happy to help.
If you have any other questions, feel free to reach out.
Thanks,
WorthPoint Team
Support@WorthPoint.com
Not good but better than nothing?
I continually find it lacking past sales that should be present. For anything that is not semi-common or better, it is very hit or miss. Disappointing considering it can't do its only job very well. Better than nothing though so have to still give it two stars.
20 februari 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hi there,
Thanks for your review. We'd love to get more of your feedback for our teams. Please feel free to forward your experiences to our support team at support@WorthPoint.com. We are always looking for ways to improve our customer experience.
Thanks,
Team WorthPoint
Support@WorthPoint.com
I tried their free 7 day trial
I tried their free 7 day trial. I didn't want to continue so I clicked on Cancel Subscription but got no confirmation. I sent them an email, no response. Fortunately I used Paypal and was able to cancel the subscription that way. Dishonest company.
7 februari 2025
Review zonder uitnodiging
Antwoord van Worthpoint
Hello Valerie,
We're sorry that you didn't have a better experience with us, and we're here to help. Customer response is very important to us, and it is never our intention to hold our users to any subscription. We'd love to get details of all your inquiries and emails so that we can investigate. Please email us at support@WorthPoint.com and we'll be happy to research for you.
Thanks
WorthPoint Team
Support@WorthPoint.com
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