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Welcome to Xecor, a leading electronic components distributor in Japan. We offer high-quality electronic components and solutions to meet your needs. Explore our products and services to find the best solutions.
Room1039, 2 Chome-7-4 Aomi, 135-0064, Koto City, Tokyo, Japan
Finding discontinued components is usually a nightmare. Luckily they had the exact old ICs and sensors I needed for an urgent project restock. Packaging was totally professional so no ESD issues at all.
honestly shocked by how fast Xecor got back to me. needed some rare chips for a board and they gave a quote in half an hour. price was actually decent for a small batch. shipping took roughly a week and the chips test good so far.
Tested the transistors on my multimeter and they fall within the correct range. definitely look genuine.
The itemized receipt they emailed was super clear. Made it really easy to get reimbursed by my company.
Shipping costs to Canada were pretty reasonable. There were no hidden fees, and the package arrived faster than I expected!
Their technical specs are accurate and datasheets are current. No surprises.
We consistently receive our bulk resistors within the quoted times, and the volume discounts have been helpful. I do wish they had more flexible payment terms for regular customers, though.
I had a question about my order, and their support team got back to me super fast, within minutes! Happy work with so high efficient company.
We purchased 100 Intel NUC elements from this company. They provided us with a PI Invoice that included bank details to send them a wire. As soon as the money left our account and was no longer recoverable, our sales rep contacted us to tell us that their email had been hacked and that the bank details they sent us were wrong.
We had exchanged emails using this bank info for about 4 days, and our IT dept confirmed that the emails had been received from Xecor by inspecting the header info of those emails. Xecor even responded to the wire email confirmation sent by our wire company directly to the Xecor email address.
But our Xecor sales person claimed they never saw any of those emails. We were scammed.
When we reached out to Xecor management, they were understanding but could not offer any explanation for the breach of security.
They were able to offer us a small discount on the product, which we had to pay for again. We did eventually get the product but had to essentially pay for it twice due to their security breach.
Antwoord van Xecor
Thank you for bringing this issue to our attention. We take security very seriously. Under normal circumstances, this kind of problem is absolutely impossible. We will look into the matter to better understand the situation. Thank you for your understanding. Please contact our customer support at info@xecor.co.jp, so we can address your specific concerns more directly. Your feedback is invaluable in helping us improve our processes.
Product came quickly, in the condition expected. All paperwork was clear, making the process straightforward and hassle-free.
This was my first purchase, and I'm very satisfied. Easy checkout process and quick delivery.
My order arrived way faster than I expected and everything was packaged so carefully! They are professional in packing.
I'm really happy with how fast my order arrived and I appreciated that the pricing was really transparent. Everything was delivered as promised without any hidden fees.
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