Xfire Reviews 

Concert cancelled with a week to go and despite an e-mail stating full refund would be given have not received and no response to communications….seems like an ongoing scam….avoid!

What a joke of a company!!
I booked tickets to ruby wax Exeter in Jan26 for a sept event, day before the event it was cancelled! We’ve tried contacting this company for a refund with no response at all, we’re now out of pocket as we’d spent money on hotels and travelling to the event as well as the tickets!
We’ve filled all the forms in as per their terms but not had any confirmation of anything from them.
Please be aware of this scam company! Shouldn’t be allowed in today’s age! Can’t believe they’re still trading and haven’t been closed down for fraudulent behaviour.
The reviews speak for themselves

Repeatedly advertising events that are later cancelled at short notice is unacceptable. On multiple occasions, the event requirements have not been met, resulting in last-minute cancellations. The subsequent failure to issue refunds within the promised timescales compounds the problem and reflects poorly on the organisation's customer service and business practices.

EVENT CANCELLED A WEEK BEFORE DUE TO GO AHEAD, NO REFUND GIVEN AS YET, NO REPLY TO MY EMAILS, HAD TO GO TO MY CREDIT CARD PROVIDER TOI MAKE A CLAIM. WOULD NEVER TOUCH THIS COMPANY EVER AGAIN, I DO NOT KNOW HOW THEY CAN GET AWAY WITH THIS, LOOKED AT ALL THE NEGATIVE REVIEWS.SHOCKING!

Appalling company. I bought tickets for a concert over six months ago through parent company XFP Concerts Ltd. That concert was then cancelled with no reason given (as it seems is the trend as they’ve done it with numerous events) and I was never issued a refund. I have also filed a complaint with Trading Standards. It seems like this company is just a big scam - creating fake concerts which then get cancelled and never refunding people’s money. Stay away!!!

Poor communication, followed by being ignored then no refund given within the time period promised.

Eventually had to do a chargeback via the bank

**DO NOT USE**
Refunds are not given.
£220 owed, the company do reply saying they will refund but don’t.

Would give a 0 if I could. Appalling customer (lack of) service.

I would strongly warn people to stay away from xfire.live and their parent company XFP Concerts Ltd. They took nearly £1,000 from me for an event that they then cancelled, and more than a month later I am still waiting for my refund.

I have sent multiple emails and refund requests and have got nowhere. Instead of returning money promptly after cancelling the event themselves, they told me it could take 45 days. Frankly, I do not believe them.

Taking a customer’s money, cancelling the event, and then dragging out the refund process for weeks is completely unacceptable. The communication has been poor, the handling has been disgraceful, and the whole experience has destroyed any trust.

At this point, I am looking at alternative ways to recover my money. Based on my experience, I would not book with xfire.live again and would strongly advise others to think twice before giving them any money

A software that you can use aswell as gamespy.

Xfire is amazing, the program could be better.

Some games it doesn't support like DiRT 2 ingame and there are offcourse many other games.

When you like write something with your friends opens a game your chatbox is empty ingame. Why that? Steam ingame doesn't do that :)

4/5