XSplitReviews 

102
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I have been using XSplit for over 7 years and I am very satisfied with it. I stream almost daily with it and have also done a lot of recordings without streaming. Whenever I have an issue, support res... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I am a premier lifetime user, This is an excellent product overall though ongoing improvements are always part of the life cycle e.g., VCam shows vcam logo while changing from one camera to others whe... Toon meer

Beoordeeld met 4 van de 5 sterren

WHY IS XSPLIT ONLY RESPONDING TO NEGATIVE REVIEWS? Anyway, I too had challenges with the free version. After paying my subscription, it has been running okayish. You guys need to improve the vi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using computers since 1982. I taught Desktop Publishing at a university, was a Mac consultant, and later was a professional SEO guy for years. Now I use XSplit in producing a popular in... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

XSplit is a live streaming and recording software designed for gaming, presentations and live events. This AI-powered software allows game developers to start live streaming of their games in pristine quality. The software also has a multilingual support team to assist you 24/7.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

102 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(102)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

For several days we have presented…

For several days we have presented serious problems with the transmission of our live programs. We have contacted them but we have not received the answer or the necessary support to know the situation of software. I will leave a review on your page. We feel very unhappy with the service provided.

29 juli 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

We apologize if we weren't able to get back to you immediately. I've coordinated with the support staff for a follow-up on your ticket.

Beoordeeld met 5 van de 5 sterren

IT HAS BEEN EXCELLENT

21 juli 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hello Jones! We're glad you're enjoying your experience with XSplit. Don't hesitate to reach out to us.

Beoordeeld met 1 van de 5 sterren

Ich verstehe diese tollen Bewertungen…

Ich verstehe diese tollen Bewertungen nicht, bin von kostenloser auf kostenpflichtige Version umgestiegen, in der Hoffnung, dass das Ergebnis besser sein wird, aber leider nein. Ständig Fischhäute oder Schatten, verschwindende Kopfteile oder Hände, dass sollte doch nicht sein. Die Bildqualität ist zwar gut, aber wenn in Zoom einfach ein Hintergrundbild verwendet wird, ist die Bildqualität etwas schlechter, aber dafür keine Schatten und fehlende Gliedmaßen. Sehr schade, habe mir XSplit gekauft, weil behauptet wurde, dass die Bildqualität super ist und eben keine dieser Nachteile wie Schatten ect. Sehr ärgerlich.

19 juli 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hallo Silvia!
Es tut uns leid, dass Sie eine schlechte Erfahrung gemacht haben.
Wenn Sie uns unter support@xsplit.com kontaktieren könnten, würden wir Ihnen gerne direkt helfen und Probleme beheben.

Beoordeeld met 1 van de 5 sterren

Only option I found good in this is I…

Only option I found good in this is I can stream more than one.

13 juli 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hello Bipin!
Any features in particular that you'd like to see in XSplit? If you could contact us at support@xsplit.com, we'd like to know more of your feedback or suggestions.

Beoordeeld met 4 van de 5 sterren

Glitchy at random times when i update my stuff

I don't know why but when my xsplit starts glitching out it just goes completely wrong right now thats why i give it 4 stars

28 juni 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi OJ! Let's try to figure out what's causing it so we can have the devs look into it. You can reach out at https://www.xsplit.com/support or via email at support@xsplit.com

Beoordeeld met 5 van de 5 sterren

Great products but somewhat limited…

Great products but somewhat limited compared to other stream packages , but overall performance and quality is top notch

22 juni 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Thank you for the review, Sean! We'd like to know what you want to see in XSplit.
Our Support team has direct contact with the Product team so don't hesitate to reach out at https://www.xsplit.com/support or support@xsplit.com.

Beoordeeld met 5 van de 5 sterren

XSplit Service Review

It was a bad situation because I couldn't find the program, but it was solved right away! Nice service.

19 juni 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Thanks for the feedback! Don't hesitate to reach out to us again if needed. :)

Beoordeeld met 5 van de 5 sterren

I used xsplit when I started my…

I used xsplit when I started my personal broadcast, and I'm very satisfied. I hope that the applications that can be used or recommended automatically according to the specifications of user computer will be diversified

19 juni 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Thank you for the rating! We'll make sure your feedback reaches the Product team. If you have any other suggestions or questions, our Support team is available 24/7 through https://www.xsplit.com/support or via email at support@xsplit.com.

Beoordeeld met 4 van de 5 sterren

Experience is pretty good,sometime…

Experience is pretty good,sometime issues coming and are a bit annoying but mostly fixed rapidely with help of awsome online helpers. The software start to have a very consumption on the cpu processing(more 25%),a work on this should be nice.

13 juni 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Thank you for the feedback, Erza.
There will be updates coming for XSplit Broadcaster focusing on app optimization, which should result in better CPU usage and faster loading times.

Beoordeeld met 5 van de 5 sterren

Very good service!thank you

11 juni 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

You're welcome, Penny! If you need assistance or have any questions about the apps, don't hesitate to reach out to us at support@xsplit.com or via the 24/7 live chat : https://www.xsplit.com/support

Beoordeeld met 1 van de 5 sterren

Software always asks you to sign in

Software always asks you to sign in repeatedly. Functionality was very average. Customer support was useless. Not recommending their products any more.

20 april 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Samuel, sorry to hear that you had a bad experience.

Please reach out to us again so we can get this resolved.

support@xsplit.com or the live chat on https://www.xsplit.com/support

Beoordeeld met 1 van de 5 sterren

Hacked my YouTube channel 105k subscriber

after using this apps, hacked my YouTube channel 105k subscriber. This site is not secure. Because my youtuber channel today hacked , without this site i do not link my account other way also not way to get information about my email. how to hacked my channel? only why of xsplit.

10 maart 2022
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Hasan, correct, we had an incident in 2013 where passwords with insufficient hash were leaked.

This put users who reused passwords across services at risk and we are very sorry about that :(

Since then we have improved security in every way and in the 9 years since the incident we have not seen any issues.

Beoordeeld met 2 van de 5 sterren

I'd like to buy the app but it's lacking fundamentals

UPDATE April 21st 2022

Thank you Trustpilot for reminding me. I forgot I wrote this review.

The VCAM problem is solved. It was caused by a conflict from another camera app named chroma cam, which caused the conflict even without the process running. You have to completely uninstall chromacam for vcam to finally open. Chromacam is the only app I know of so far causing this. This conflict is not caused by other camera apps like snapcam, obs, and so on. One problem solved :)

I wrote chromacam team about the issue but they weren't very reflected about it and said this is normal. It's not caused by other camera apps so not normal to me

XSplit is still not running stable. It just crashes or closes now and then. I have a high end system so no lag of recourses. I already had a several month long talk with Xsplit support and they took their time to suggest solutions but I had to find it by myself.

___________________

I really would like to use Xplit as my main broadcasting/recording software, but its creators don't seem to go through with solving problems.

What frustrates me:

- VCAM just isn't working. You start the app, the splash screen shows up - that's it. You have to close the app in the task manager from there on! Also, If you accidently choose vcam as a webcam source in XPLIT, XPLIT crashes.
- Xplit crashes alot in general. You change a source or a webcam and you have to close it in manager

It feels the XPLIT team has tons of great ideas, with plugins, but they are thrown into the app without the effort to solve occurring software conflicts

I'd like to buy the app but it's lacking fundamentals like just working properly

12 december 2021
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

EDIT: Update April 22nd 2022

Hi JG, thanks for the update.

I would very much like if you could contact the team on the live chat to see if we can figure out why you have the crashes now and then.

Thanks,

Michael

-----------
Hi JG, sorry for the late reply. We are working to improve on that!

I'm sorry to hear about your experience and hope you will allow me to work with you to solve it.

Please reach out to us again on support@xsplit.com or the live chat on https://www.xsplit.com/support.

Beoordeeld met 4 van de 5 sterren

WHY IS XSPLIT ONLY RESPONDING TO…

WHY IS XSPLIT ONLY RESPONDING TO NEGATIVE REVIEWS?

Anyway, I too had challenges with the free version. After paying my subscription, it has been running okayish. You guys need to improve the video uptake quality. It's difficult to get sharp images, settings are not clearly labeled.

QUESTION? Where is the stop recording button? Where there's a start there has to be a stop too.

3 juni 2021
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Kandeta, sorry for the late reply. We are working on improving our TrustPilot game in general and be more responsive here.

Regarding your question then the start recording button becomes the stop/pause recording when a recording is in progress: https://cloud.xsplit.com/c/01G1552NY2PKSK4NYVRVDPA0FN

If you still have issues with the quality or suggestions please reach out to us again on support@xsplit.com or the live chat on https://www.xsplit.com/support.

Beoordeeld met 1 van de 5 sterren

I bought the one time lifetime…

I bought the one time lifetime subscription for this product and have never been so disappointed with a product. It didn't matter the amount of light I had or didn't have, it never actually worked. I actually ended up having to purchase an actual green screen so that I didn't have an odd blurry aura around my body.

22 maart 2021
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Andrew, sorry for the late reply here. Please reach out to us on support@xsplit.com or the live chat on https://www.xsplit.com/support.

Beoordeeld met 1 van de 5 sterren

letzte rotze wieder nur zum…

letzte rotze wieder nur zum kundenködern und dreckswasserzeichen WOZU GEB ICH EIN KOSTENLOS JUNGE

4 maart 2021
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Chris, yes we do have watermarks on the free version. This allows you to test all the features of the product before deciding whether to make a purchase.

Many users do also keep using our products with the watermark and thereby get to use the product for free in exchange for promoting our products.

Beoordeeld met 1 van de 5 sterren

didn't work, February 2021

February 2021

Just tried XSplit Vcam in guest mode (with watermark) to see if it worked.

After 30 minutes of wasted time, it didn't work.

You're better off with the free option in Zoom.

26 februari 2021
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Pat,

Sorry to hear you couldn't get VCam working. Once VCam is open it should be possible to select it as a camera in any platform or application that accepts a webcam/camera input so this is highly unusual. Did you contact our support team to see if they could help you debug the issue? You can get them on https://www.xsplit.com/support.

Thanks,

Sean

Beoordeeld met 1 van de 5 sterren

Terrible for online teaching

I used this app for online teaching and I even have a painted green wall. I had a strange outline of my body and my hand and props would melt and disappear from the screen, especially when my hands moved too fast. I got a complaint from my student that escalated to my employer saying that I need to stop using the app. I went to support on my account and asked for a refund and they told me to send a video of the problem. By then, I had already uninstalled the app, it slowed down my computer so I didn't want it. They kept insisting in the chat that I needed a video but I insisted that I was not about to re-install their ineffective app. I'm not sure if they'll grant a refund but if you are teaching online, I would not recommend this app. Good luck!

18 november 2020
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Michelle,

I'm sorry to hear you had such a bad experience. Which product were you using? Also, I've searched our support chats for the name 'Michelle' and can't find any conversations which mention the issues you've put in this review. Could you jump into our support chat again and ask for Sean and I'll make sure we can either resolve the issue or provide a full refund. We'd always prefer to provide a positive customer experience but if there are some technical issues preventing our product from hitting it's usual high standards we're always more than happy to provide refunds.

Thanks,

Sean

Beoordeeld met 2 van de 5 sterren

Rarely records the screen

Rarely records the screen, only records audio.

25 september 2020
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Tom,

Thanks for the review and I'm sorry to hear you had a bad experience with our product. Our applications have been built over 10 years so they should be very stable and we rarely experience issues around the basic functions of the app like screen recording so it would be great if we could jump in a chat on our support page and try and debug and get everything fixed for you.

Thanks,

Sean

Beoordeeld met 1 van de 5 sterren

XSplit is utter crap and its developers should go back flipping burgers

XSplit is utter crap. It was clearly written by beginner programmers who have very little idea of how an UI should work, so it's a pain to work with it. (Example: when moving an item up or down on a list, there's no option to simply send it to the end or the start. When it's already at the end of the list, the button still takes clicks. I would've been kicked out of class in college if I left such errors in my application.) It's also very slow, it takes a horrible toll on resources. What's even worse, it very often screws up the video and irrepairably throws the audio out of sync. Yeah, that's just what you need when you spent a whole hour recording something!

21 augustus 2020
Review zonder uitnodiging
Logo XSplit

Antwoord van XSplit

Hi Tamás,

Sorry to hear you spent an hour working on something and it wasn't intuitive enough for you to be able to get results in that time. In relation to moving sources up and down the list it's actually possible to just drag and drop the sources in the list wherever you want so it should be actually fairly quick and easy to place items at the top or bottom of the list. You can also lock them in place if you want.

Did you contact our support team? They may have been able to help you get a much better solution for your production. We'd love to provide as positive an experience for you as we provide for most of our customers.

Thanks,

Sean

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