Yappl Reviews 

321
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From expressing interest, Yappl have provided a great service without being pushy. Over the past weeks/months, I've asked Nicola a million and one questions, always greeted with an informative and qui... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Yappl for a couple of years for our business phone contracts. Had issue with e sim/ physical sim as run 2 numbers from one phone on latest switchover, Nicola was straight on it and got it sort... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emma was extremely helpful, polite and offered advice and guidance to help us make the decision on what business phone/package to go with. Prompt to get in contact after enquiring and made the full e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic experience with Yappl! ⭐⭐⭐⭐⭐ We were lucky enough to be invited by the Yappl team to a cricket event, and it was such a brilliant day from start to finish. Everything was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. Business to Business-service
  3. Telefoon- en internetdienst

Over Yappl

Geschreven door het bedrijf

Yappl

Business. Better Connected.

Get flexible, cost-effective communication and connectivity solutions designed to support your business - no matter its size or industry.

Visit Yappl
Business. Better Connected.

Solutions

Smart, scalable solutions designed to keep your business connected, productive, and prepared for whatever comes next.

Affordable

Great Value

Cost-effective and flexible plans that fit your budget.

Flexible

Tailored Solutions

Customised connectivity solutions for businesses of any size.

Dependable

Expert Support

Dedicated account managers and 7-day customer support.

Leaders

Trusted Providers

Partnerships with the UK’s leading networks and providers.

Why work with us?

Geschreven door het bedrijf

We're fast and responsive!
You can talk to us anytime. Contact us online, over the phone and in person. Our dedicated support teams will give you the personalised service you deserve.
We're flexible to your needs!
Your business needs are the most important thing to us, so our services are designed around you. We always listen first, so we make sure you get exactly what you need.
We're reliable!
We're here to support you. Our service teams and accounts managers are on hand to deal with any changes to your business or should issues occur.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

321 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(321)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank you Tonia and the team for your…

Thank you Tonia and the team for your great service.

29 oktober 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thank you for the wonderful feedback, Kevin! We're grateful for the opportunity to work with you again and are delighted that Tonia and the team keep on providing the service you've come to expect from us. We're always available should you need anything from us. Looking forward to supporting you again in the future! Best regards, James.

Beoordeeld met 5 van de 5 sterren

Helen Kind , Yappl

Helen Kind , looks after our small business account , without question her level of personal customer care, expertise and kindness in general are frankly astounding. It is rare these days to receive such a personal and tailored service on a B-2-B basis so I cannot recommend her and therefore by extension Yappl highly enough for all of your mobile and cloud based comms and technology.

Thank you Helen

29 oktober 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thank you so much for sharing your experience, Patrick! It's great to hear how Helen's dedication and expertise have made a positive impact on your business. Providing personalised, tailored support is something we prioritise. Thanks also for your recommendation - it means a lot to us, and we look forward to continuing to support you and your business in the future. If there's anything further we can do, please don't hesitate to reach out. Best regards, James.

Beoordeeld met 1 van de 5 sterren

Dire - Avoid avoid avoid

Dire - smart snippy communications and less than helpful salespeople in a rush to rack up their numbers. I will stop short of citing names but quite frankly, I'll take my business elsewhere. Avoid avoid avoid. Don't bother contacting me, I've wasted more time on you than I'd like because I gave your salesperson a chance. A regretted decision on my part.

28 oktober 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thank you for taking the time to share your feedback, Deborah. We're sorry to hear that your experience didn't meet expectations, as we always aim to provide helpful and attentive service. Your feedback is valuable and will help us improve to ensure we always offer the best support possible. In the meantime, if there's anything else we can do for you, or you have any further feedback, please get back in touch with us. Best regards, James.

Beoordeeld met 5 van de 5 sterren

Our business has been using Yappl for…

Our business has been using Yappl for many years now. Their customer service is second to none and this is mainly down to Helen who is a key member of the business. A pleasure to deal with and communication is outstanding! Keep up the good work and I look forward to many more years of working together :) Heitrich Asbestos Surveyors

24 oktober 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thank you so much for your wonderful review, Afwaan, and for being such a loyal customer over the years! We're grateful for your continued trust in us, and it's fantastic to hear that Helen has consistently provided the level of service that makes your experience with Yappl so positive. We also look forward to many more years of working together and are always here to support you and your business. Best regards, James.

Beoordeeld met 5 van de 5 sterren

Great experience - yet again

We've dealt with Helen since establishing our business in July 2023, returning each time to add further mobiles as we've grown.

On each occasion she's been helpful, friendly and efficient - many thanks for your excellent customer service.

16 oktober 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thanks so much for your kind words and for taking the time to share your experience! It's great to hear that you've had such a positive experience with Helen, and that she's been able to assist you as your business has grown. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Thanks again for choosing us, and we look forward to continuing to support you and your business. Best regards, James.

Beoordeeld met 5 van de 5 sterren

Easy and simple

Very easy and smooth process when ordering 5x SIMO contracts.

4 oktober 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thanks for leaving a review, Chris. We're pleased you found the experience positive - we aim to provide our customers with nothing short of the best. Thanks for choosing Yappl, we're here if you need anything. Best regards, James.

Beoordeeld met 5 van de 5 sterren

Great service from Tonia and the team

Great service from Tonia and the team. As usual.

27 september 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thanks for taking the time to drop us a review, Darren. It's great to hear Tonia and the team were on top form - again, by the sounds of it! Thanks for choosing Yappl, we're here to help whenever you need it. Best regards, James.

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Start to Finish

From the moment I first contacted Yappl, the transition to becoming a customer was seamless. They’ve been fantastic in handling all the issues with my previous provider, ensuring everything was sorted efficiently.

Helen and her team are not only friendly but also proactive and responsive to any issues. Helen truly went above and beyond to help me while I was in the US, resolving the mess left by my old supplier and getting my phone up and running quickly.

When I temporarily lost my phone, Helen was incredibly helpful in swiftly shutting down the line and issuing a new SIM card in record time.

I can’t speak highly enough of Yappl – their customer service is second-to-none, especially when it matters most.

Dan, Creative 23 Ltd.

1 augustus 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thank you for the glowing 5-star review, Dan! We're absolutely delighted to hear that your switch to Yappl was a success and that Helen and the team provided such great service. Especially in your hour of need after losing your phone! Thanks for choosing Yappl - we're thrilled to have you as a customer and are always here to help. Best regards, James.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, always a fast response and professional staff.

19 september 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thank you for taking the time to leave a review, Vicki. And such a positive one at that! We're delighted to hear you've had a great experience, particularly from our customer service team who we're immensely proud of. We'll be on hand whenever you need us. Best regards - James.

Beoordeeld met 5 van de 5 sterren

swift response and quickly sorted issue

12 september 2024
Review zonder uitnodiging
Logo Yappl

Antwoord van Yappl

Thanks so much for your 5-star review! We're thrilled to hear that we were able to resolve your issue swiftly. Providing quick and efficient service is always our goal, and it's wonderful to know we met your expectations. If you ever need any further assistance, we're always here to help! Best regards - James.

Beoordeeld met 5 van de 5 sterren

Great Company to deal with

Great Company to deal with.

Yappl search the market to find the best deals for your specific circumstances and needs in the mobile market.

Informative, prompt, very competitive nothing too much trouble and made the switch from our previous provider super easy.

Kept up to date at every stage of the process and every request was dealt with quickly and professionally.

Helen our Sales Manager was brilliant, nothing was too much trouble and replied almost instantly across every stage of the switch & feel she went above and beyond in regards to securing our business.

Would thoroughly recommend Yappl and their service to any business looking for a new/switch in their mobile contract.

13 juni 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

We changed supplier to Yappl

We changed supplier to Yappl. Slight bumpy ride at the beginning but the team really tried to help and after lots of phone calls and a couple of visits everything is now working well. Thank you especially to Christian Baines, Josh Beers and James Bannister.

21 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company with great communication…

Great company with great communication and nothing is ever too much trouble! You’re always presented with lots of ideas and suggestions whether you’re changing your current plan or resolving an issue. Would highly recommend this company.

29 januari 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It took a little while to get sorted…

It took a little while to get sorted but once Mark was on the case it was resolved rapidly, he was good to his word and called me when he said he would and resolved all the issues I was having... Thanks Mark you're a star..

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great partner to our business

A great business to work with. Everyone you speak to is super friendly and always keen to explore possible options. Nothing is too much trouble and always quick and easy to deal with. Highly reccomend

24 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 5* company

I have delt with a lovely lady called Helen Kind and her team for 3 of our business phone contracts now and honestly have never had better service , they respond almost instantly to any emails , deal promptly with any query / issue and I’d give them nothing short or 10/10

17 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Yappl and staff

I received excellent, fast and efficient service from Yappl. I would like to give a special thanks to Helen Kind for the excellent service she provided in finding a suitable contract and mobile device which suited my needs. I would also like to thank Lindsay Neale for her fast an efficient service in arranging delivery of the mobile device and porting my mobile number over to the network provider. I will be using Yappl again once my contract comes to an end.

17 januari 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer