YourShortlist®  Reviews 

810
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Although we have not yet used YourShortlist®'s services directly, we have been impressed by how clearly and professionally they present their solutions. Their website provides a straightforward e... Toon meer

Beoordeeld met 3 van de 5 sterren

Good start with leads offered. We opted for an another provider but the site did present options which were helpful.

Beoordeeld met 5 van de 5 sterren

Callum and colleagues were all helpful and courteous. We would recomend them to anyone seaching for partner businesses.

Beoordeeld met 5 van de 5 sterren

This company has saved me plenty time trying to find fairly priced IT partners and services for our non-profit. They will check up on you via phone call to understand your requirements and how m... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

YourShortlist streamlines business technology lead generation by quickly matching providers with prospects actively seeking solutions. At YourShortlist, we make it easier and more cost-effective to find, compare, and implement new software, telecoms, and managed services. We create a bespoke shortlist of solutions to fulfil specific project criteria by matching requirements with the right providers from our database of over 2400 trusted technology Partners.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

810 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,0

Alle reviews

(810)

62 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Small business opportunities

As a small business YSL has provided a useful service by funnelling potential leads to us which we can choose to engage with or not. For us, it is an efficient way of doing things.

6 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Corrupt

You have to prove you have tried contacting a lead 3 times by phone and same by email and if unsuccessful pass it back. However they can tell you they contacted the lead after and not prove it then put it back in your dashboard and charge you and you can do nothing about.

21 augustus 2024
Review zonder uitnodiging
Logo YourShortlist®

Antwoord van YourShortlist®

Dear Devon,

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with our lead return process has been disappointing.

Our contact requirements to passback a lead are there to ensure that all leads are fully vetted before they’re returned.. We ask for documentation of your contact attempts to verify that each lead has been thoroughly pursued, and we aim to treat each case fairly and consistently.

If a lead is reactivated on your dashboard, it’s typically because we’ve been able to make meaningful contact and/or engagement that we believe might benefit your efforts. We understand, however, that this process can be frustrating, and we’re always open to reviewing specific cases to make sure the system is working as it should for you.

If you’d like to discuss your experience in more detail or if there’s anything we can do to help, please don’t hesitate to reach out to us at getintouch@yourshortlist.com. We’re committed to supporting our partners and value your feedback in helping us improve our processes.

Thank you again for sharing your experience.
Kind Regards
Team YourShortlist

Beoordeeld met 4 van de 5 sterren

Good lead source

I've worked with YSL for over a year and overall the experience has been good. The majority of leads we receive are accurate and ready to engage.

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A Total Waste of Time and Money. AVOID!

Not worth a penny of your money or a second of your time - Avoid!

I was taken in by the promise of "genuine warm leads" and that "prospects would reach out to Your Shortlist" as they would have a real need for a service and there was no cold calling involved. Not true.

The leads are either fake, or these so called prospects have been cold called and badgered so much by Your Shortlist that they have given their details over just to get them off the phone.

Having spent thousands in lead credits and attempted to contact so called 'Warm Prospects' multiple times, not a single one has has been willing to engage and the majority have been very frosty at the mention of Your Shortlist. Many stated they didn't have a requirement or interest and had been contacted by Your Shortlist and they hadn't reached out to them, as there wasn't a need to.

The passback lead process is pointless and they spout the same rehearsed response to any concerns or complaints raised, if they respond at all, that they follow a "3 point quality assurance check" and "other partners haven't had any issues." All of whihc they can't or won't substantiate.

Having raised multiple concerns and complained about the quality of the 'leads' and service, I requested a refund for my remaining funds they hold as credits and was told they don't offer refunds and I'd need to requests leads to run down the credit left. All of which is pointless as the 'leads' are worthless.

I find it extremely difficult to believe the positive reviews about this company are genuine, but cue their default scripted response to this review as they have responed to the other negative reviews.

8 oktober 2024
Review zonder uitnodiging
Logo YourShortlist®

Antwoord van YourShortlist®

Dear Steve,

We’re genuinely sorry to hear about your experience and appreciate you sharing your feedback. At YourShortlist, we strive to provide real value to our partners, and it’s disappointing to learn that we’ve fallen short of your expectations.

Firstly, we want to assure you that every response to our reviews is written by a real person who genuinely cares about our partners’ experiences. We take all feedback seriously and continually work to improve our services based on what our partners tell us.

Our team works hard to connect businesses with leads that have gone through a rigorous quality assurance process to ensure there is genuine interest. However, we understand that in this case, the leads you received did not meet your expectations, and we apologise if this caused frustration or inconvenience.

We’d like to address your concerns regarding the quality and engagement of the leads. We use rigorous QA processes to ensure leads are as warm as possible when they reach our partners, and we’re always refining this process. While many of our partners find success with these leads, we realise this wasn’t your experience, and that’s something we’re eager to understand further.

Regarding your remaining credits, our policy is to ensure partners receive the full value of their investment through leads, rather than refunds. That said, we’re here to support you in making the most of the credits you have left, and we’d be happy to work with you on lead criteria adjustments or further assistance to ensure better alignment with your needs.

We’d like the opportunity to discuss your concerns in more detail and work towards a resolution that might change your perspective. Please feel free to reach out directly to our team at getintouch@yourshortlist.com so we can assist you personally. Your feedback is invaluable, and we are committed to addressing it thoroughly.

Thank you again for your input, and we hope to rebuild your trust in our service.

Kind Regards,
Team YourShortlist

Beoordeeld met 1 van de 5 sterren
Logo YourShortlist®

Antwoord van YourShortlist®

Dear Jon,

Thank you for providing your feedback directly. We appreciate you taking the time to share your thoughts and are always open to hearing how we can improve.

If there is anything further you would like to discuss or if you feel we can assist in any way, please don’t hesitate to reach out to us at getintouch@yourshortlist.com. We’re here to help!

Kind Regards,
Team YourShortlist

Beoordeeld met 1 van de 5 sterren

per ora i risultati sono pessimi

per ora i risultati sono pessimi

abbiamo acquistato un pacchetto e selezionato i leads di nostro interesse, quelli assegnati sono risultati progetti iniesistenti oppure le info ricevute totalmente fuorvianti.
nonostante i contatti con l'account manager e le varie segnalazioni di inesattezze hanno sempre ragione loro. non fatevi fregare sono soldi buttati e tempo sprecato

1 oktober 2024
Review zonder uitnodiging
Logo YourShortlist®

Antwoord van YourShortlist®

Grazie per aver condiviso il suo feedback. Ci dispiace sapere che la sua esperienza con i nostri lead non abbia soddisfatto le sue aspettative.

Comprendiamo la sua frustrazione, soprattutto dopo le conversazioni avute con il suo account manager. Le nostre politiche di passback sono progettate per proteggere il saldo del credito dei lead e per garantire che riceviate valore dai lead selezionati. Tuttavia, ci scusiamo se questo processo non è stato all'altezza delle sue aspettative e ci rammarichiamo per i disagi causati.

Saremmo lieti di avere l'opportunità di rivedere la situazione e di assicurarci che stiamo facendo tutto il possibile per migliorare la vostra esperienza. La preghiamo di contattarci direttamente all'indirizzo getintouch@yourshortlist.com e lavoreremo con lei per trovare una soluzione.

La ringraziamo nuovamente per il suo feedback e ci auguriamo di risolvere il problema in modo soddisfacente.

Beoordeeld met 1 van de 5 sterren

Soldi e tempo buttati

Esperienza durata circa 8 mesi. Il feedback è estremamente negativo per svariati motivi. Le lead acquistate sono risultate, tutte, poco concrete. La maggior parte delle aziende era stata forzata da yourshortlist ad entrare nella lista delle lead ma non aveva un interesse concreto. Dopo averne acquistate una decina (di cui nessuna concreta) abbiamo chiesto di poter recedere dal contratto e veder restituito il saldo residuo ma la risposta è stata negativa. Da quel momento, a fronte di nostre richieste, non ci vengono più assegnate lead, impedendoci di consumare il nostro credito residuo. Tempo e soldi buttati via con una società estremamente poco seria, al limite dell'illecito.

30 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used YourShortlist a number of…

I have used YourShortlist a number of times and I would recommend using their service. The last time I used the service it was to find suitable Backup and DR partners the agent was Jordan and he was very helpful through the whole process and will touch base with me every few months.

26 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from Dylan and the team

Great service from Dylan. Currently working on several major transformation projects with partners introduced by Dylan. The help has been invaluable. The subsequent check-ins have also been very much appreciated.

1 april 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great experience

Great experience, plenty of supplier contacted , maybe too many. however the quality seemed to reasonable good. I would use this service again as it saved me a lot of time.

26 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wir möchten uns herzlich bei…

Wir möchten uns herzlich bei YourShortlist für die tolle Unterstützung bedanken. Dank ihrer professionellen Lead-Generierung im IT-Bereich konnten wir ENKO Software GmbH & Co. KG erfolgreich einen neuen Kunden aus der Automobilindustrie gewinnen. Die Zusammenarbeit war effizient und zielführend.

Ein großes Dankeschön an das Team für die gute Leistung – macht weiter so! Wir freuen uns auf zukünftige Projekte.
Beste Grüße A.Fritsch
Head Of Sales
ENKO Software GmbH & Co. KG

We would like to extend our thanks to YourShortlist for their great support. Thanks to their professional lead generation in the IT sector, we successfully acquired a new client in the automotive industry. The collaboration was efficient and productive.

A big thank you to the team for their excellent work – keep it up! We look forward to future projects.
A.Fritsch
Head Of Sales
ENKO Software GmbH & Co. KG

23 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jordan from Your shortlist got me over…

Jordan from Your shortlist got me over CRM suppliers that I was not aware of I had done previous research into companies however the additional support from Your Shortlist did make the process of doing market research easier.

12 augustus 2024
Review zonder uitnodiging

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