ZAP Garage Doors Reviews 

Had a garage door fitted today by Zap. The original survey was in March and we arranged the fitting date then. Shane and Kyle were the fitters - very polite and professional. The doors are just the job!
Highly recommended!!!

Kyle and Shane have just done an excellent job fitting our new garage door. I can not praise them enough for their workmanship and politeness. Happy to recommend this team to anyone.

Had my garage door fitted today by gavin and calem good job neet and tidy

Big thank you to Kyle and Shane who expertly fitted our new garage door yesterday. They were professional, courteous and very tidy! Would highly recommend this company would definitely use them again.

Excellent product, delighted with the Company, very professional and reliable, the fitters Gavin & Callum did a superb job, all cleaned up and left tidy.

I highly recommend this company they are market leaders.

Mrs J Harris Sutcliffe

What can I say but I made the right choice in getting ZAPS GARAGE DOORS to put a roller door on my garage. From making the initial phone call, to the surveyor coming out to the fitters Ian and Jason, who were amazing, so professional, polite and did an outstanding job. They were excellent value for money. Would very highly recommend. Thank you so much. One very happy customer.

I replaced a standard up and over door with a roller electric door with an emergency release. Looks fantastic. Showed me how to use everything.
The fitters were quick, efficient and friendly.
Very competitive price.
Highly recommend

We selected Zap Garage Doors because it was clear, from the start that the product had the edge over the others we looked into. One of the deciding factors was the reassurance that Zap Garage Doors was the only product with the SBD security mark. The team were friendly, skilled and professional. We are absolutely delighted with our new garage door. It’s amazing! The workmanship is top quality and we can’t recommend the company enough.

Had a spring go on my original Hormann garage door and Zap Wakefield came to the rescue with a quick replacement and fitting before Christmas.
Then the head unit had an issue and Zap sorted that too, even with a personal call from one of the directors, everything was sorted and very friendly customer service. Would recommend.

Great job. From the MD coming out to survey my garage to the pleasant, clean and tidy workmen the whole experience was painless and a good experience. I had the center pillar taken out of my double garage and a double electric door fit. After about 8 weeks I thought I had a fault and rang the office, the lady was so knowledgeable and talked me through some steps and said she would try and get someone to come the next day to look over the door, 2 hours later a knock on the door, it was the MD he had driven 50+ miles to get to me, turned out not to be a fault and it was working perfect within minutes. How good was that? that’s customer service!

A note of thanks for the excellent service provided by your company from start to finish in the purchase and erection of my new garage door, your fitters Jimmy & Gavin were superb leaving a first class job and a very satisfied customer. The lads arrived on time and worked tirelessly to complete the task removing the existing item with care and erecting the new one with precision, they are a credit to your company.

Sales and installation 5 stars afterwards 1 star.
I telephoned for a service call as the doors had tripped the fuse and the remote was dead even after replacing the batteries. I was told that the call out price is £80 plus Vat payable at time of booking. So I paid £96.00.
On the day the perfectly polite chap opened the doors manually, unclipped a facia panel and pressed a reset button! He checked the faulty remote, it's just the LED light isn't working, it's not a problem and left! Less than ten minutes, no remorse, no while I'm here I'll give it a once over/overhaul. Look up online before calling them out. £96.00 to press a concealed reset button is criminal.

Absolute nightmare. Wrong specification on door supplied, safety issues ignored, told by fitter to throw safety mechanism away. 15 months and it is still unsafe. Avoid this company at all costs. They will come up with excuse after excuse. Awful. Just awful.
UPDATE: 16 months and it is finally fixed. Harrowing phone call from one of the managers blaming everyone (suppliers) but Zap. Told me that the manufacturer's representative (from Allutech) only said door was unsafe because "he doesn't like Zap". Perhaps you should ask yourself why?? BUYERS BEWARE.

This review is about the Sheffield branch of Zap Garage Doors.
From the moment of visiting the show room on Attercliffe Common and meeting Simon, through to the visit of salesman Jason and finally meeting the installation team Stafford & Mark I felt confident that Zap was the correct choice.
Jason immediately realised what type of doors I wanted & the extra work involved and prepared a comprehensive quote and there was no pressure selling.
Following looking at other companies I was happy to place my order and
an Installation date of my choice was agreed without problem.
The installation team, Stafford & Mark, completed the job in the promised time and produced an excellent finished job.
I am very satisfied with final result and so happy I chose Zap Sheffield.