zipsale.co.uk Reviews 

25
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 5 van de 5 sterren

recommended, whenever theres an issue or i need advice the team is always happy to help. system works as it should and great value for the functionality offered. shout out tot merilin for the ongoing... Toon meer

Beoordeeld met 1 van de 5 sterren

If you need to lose your eBay top seller status FAST, love refunding customers for double sold items, or just want a nice suspension from vinted so you can get away from it all, then Zipsale for you.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Overall, it's ok, but the error messages are awful, 99% of the time it's down to guesswork as when something is ready to list/all fields completed you get hit with: Something went wrong while upl... Toon meer

Beoordeeld met 3 van de 5 sterren

The frustrating thing about the Zipsale site is that it doesn't work well on mobiles yet. If this could be resolved, I'd be happy to score higher. I had a free trial for a month and have used it fo... Toon meer

3,4

Gemiddeld

TrustScore 3.5 uit 5

25 reviews

5 sterren
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3 sterren
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3,4

Alle reviews

(25)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Automatically take renewal payments and…

Automatically take renewal payments and repeatedly retry, even after you've deleted your payment card.

25 oktober 2024
Review zonder uitnodiging
Logo zipsale.co.uk

Antwoord van zipsale.co.uk

Hi Alan,

I’m sorry to hear about the issues with renewal payments. That’s definitely not the experience we want.

Please contact us directly at team@zipsale.co.uk so we can investigate and resolve this as quickly as possible.

Thank you for your patience,
Maria

Beoordeeld met 2 van de 5 sterren

I have been a user and paying customer…

I have been a user and paying customer of this service for 6 months now, This is my first ever trustpilot review and im leaving it because this is the only way they will actually see my feedback.

Customer Service - If you send an email expect to be waiting well over a week and thats if your one of the lucky ones to actually receive a reply to your request. If you contact their customer support phone number you just land at a vodafone voicemail.

The Software - Although it has potential, It comes with some major bugs and breaks, You cant crosslist half of your inventory due to size_id bugs, the delister works only 80% of the time forcing you to take a defect ding on your selling account if you are not quick to manually act on the items that dont de list.

The subscription price goes up, well into the realm of not even being worth it even if it worked effortlessly, but with the situation of the reliability of the software it is definately not worth the cost.

They set up a facebook group for a way for software subscribers and zipsale staff being able to communicate but they only post once a week meems.

I really really wish this software did work as intended because it would be a real game changer, It has a load of potential to dominate the crosslisting market but falls short for the above reasons.

I would be willing to come back and alter this review once things change, I really hope the zipsale staff see this and even reach out to its community on their facebook page to address the above issues.

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Could be great but needs work

It's a great idea and it works most of the time but the site isn't fully functional and there's a lack of customer service support. It's not completely autonomous, things that sell are supposed to automatically get marked as sold on zipsale however this isn't always the case and I find myself having to manually go through and archive items or mark as sold when the software is supposed to do this. I have reached out to customer support who initially took a week to reply and haven't replied to any further emails asking for support which is disappointing.

23 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Huge time saver

Have been using Zipsale for a few months and so grateful for all the time I have saved already. Easy to use and manage multiple listings across the marketplaces I use.

It is great to have all my products and information accessible centrally, saves a lot of time !

16 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Subscription Charge Price Hike & No Acceptable Low Volume Subscription Any Longer

I recently received notice that the subscription charge for the service I am using has increased by 300% and I am extremely unhappy about it. I think this is completely unacceptable and I have made numerous attempts to contact the company about these issues, but have not been successful in getting a response.

The software itself shows promise, but the customer service is absolutely diabolical. I have been trying to get in touch with them for weeks now, but it seems like they just don't care about their customers. I would not recommend this service to anyone based on the poor customer service alone.

I don't list many items per month, so forcing me to pay three times my original subscription for 200 listings per month is meaningless to me. I list well below the original 100 per month.

I asked them if there was any way of having a lower volume subscription and that I would be happy to pay 100% more than I have been doing because it would be worth it to me then.

Since I had no feedback or replies I have now tried to cancel numerous times to no avail. They are still trying to take my money although I have cancelled the standing order.

In conclusion, the increase in subscription charges is outrageous and the customer service is non-existent. Save yourself the frustration and avoid this service.

8 december 2022
Review zonder uitnodiging

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