I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Toon meer
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Lees wat reviewers zeggen
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Toon meer
I had such a great experience with Wydr Studios. It was my first time using Wydr. I had purchased a pair of shoes for my mom and unfortunately the shoe was to flat. I had requested a return label real... Toon meer
I am trying to return a pair of shows that do not fit. They give a support e mail that keeps kicking back They provide an online form to request help and then they do not reply. The process to retu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Contactgegevens
Verenigde Staten
- support@wydrstudios.com
- wydrstudios.com
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Received my Shoes On time
Received my Shoes On time, Its fit perfectly and its Comfortable too...
Amazing sandals!!
Amazing sandals!! they are sooo comfortable and perfect for wide feet! i think the leather of the sandals ajust to your feet and it makes them even for comfortable. I have never had an good shoe experience like this :)
Great experience
My feet are always too wide for anything cute, and I’m sick of paying inflated prices for bad shoes that don’t last. Ordered a pair of loafers and they fit my wide, high instep, and overall “high volume” (as I was once told by a shoe salesman…) feet. They look well made and not cheap. Thrilled with my purchase and will be buying more.
Honestly I can't express how amazing…
Honestly I can't express how amazing these shoes are. I have never been more comfortable in so many different styles of shoes. I feel sturdy and fashionable and as a wide width and high arches it's been nearly impossible to find cute, high quality shoes that actually fit. I'm so grateful for a brand like this ! I need every pair!
They were great with exchanging for a…
They were great with exchanging for a different size. Very prompt in communication. Will order again.
I have bought shoes before and sizing…
I have bought shoes before and sizing can be tricky, but these fit me perfectly, They also look just as nice in person as they do on the website.
This is my first time purchasing from Wydr
This is my first time purchasing from Wydr Studios and the process was easy. More
importantly, the shoes are high quality,
well constructed and very comfortable.
I purchased three pairs (sandals and loafers) and plan on buying more.
a new find!
I looked at wydr after a friend's recommendation. I have "the worst feet in the world". I have wide, very flat feet and small ankles. I have a lot of trouble finding shoes, especially attractive shoes to wear out. I mostly wear shoes that I can fit my orthotics in but it is nice to have something "special" to wear to an event. I bought two different styles in two different sizes. i ended up keeping one pair in the size that i generally buy due to my wide feet. the shoes are comfortable and cute. It took me a while to get used to them as I generally don't wear heels. However, I managed to dance all night!
The wydr team have been fabulous to communicate with about the return process, as well as recommending other styles that may work. I will definitely buy from wydr again.
The shoes are really cute and…
The shoes are really cute and comfortable. I've worn them for a few hours and they didn't hurt my feet. Shipping was also faster then I expected.
The shoes were super cute, customer service, not so much
The shoes were super cute and length and width fit great. There was not enough arch support for the sandals to work for me, so I started the return process. There was a lot of back and forth. Are you sure you want to return them? Yes, please send the return label.... Then they could not find the email tread that had the information. The customer service is not great. I returned the shoes promptly, with all original packaging, including the outer shipping box. (You should keep that if you're not sure you will keep the shoes, you will need it.) I checked the tracking and they arrived this week and I am yet to hear from WYDR customer service or to receive a refund. I am hopeful to hear from them this week.

Antwoord van Wydr Studios
The shoes arrived packaged beautifully…
The shoes arrived packaged beautifully and were pristine out of the box. I wore one pair to a wedding, and they were quite comfy! A second pair had less arch support than I expected, so I ordered supplementary insoles. TBD on those, but they certainly look stylish and fit well!
I was a little worried about ordering…
I was a little worried about ordering shoes online, but these turned out great. The size was accurate, the shoes were comfortable right out of the box, and they look just like the photos on the website.
Nice shoes, slow delivery
The shoes are really stylish and are comfy even with my bunion. They do seem a little long (probably because most of my shoes are too narrow). It would be good if delivery could be speeded up
This company is great I had ordered…
This company is great I had ordered these 2 bow sandals colors in 10 ww , they were to long for foot, the width is great so I returned them and reordered my size 9ww. The return process is a bit of a wait but the customer service is great and takes a few days to respond but it is worth it when you have wide feet. These sandals are super cute and girly which I love. My normal shoes size is 10 wide 2E in other shoes . So a 9ww fit my foot perfect . Thank you for making these cute shoes and sandals . On June 4th 2026 I ordered 2 different sandals the second time (1 black bow) and (black mia wedge)after returning the original 2 that were too big, the black bow sandals arrived about 12/13days later. As for the second pair didn't ship until June 14 , and now it's out for delivery which is a total 20 days for the mia black wedge sandal just fyi keep in mind it is super slow shipping sometimes . If you need shoes for next month you buy them now . Or else you will be like me waiting and checking that email order every day .
Loves my news shoes can’t wait to get…
Loves my news shoes can’t wait to get more
I love having a place to buy cute and…
I love having a place to buy cute and stylish shoes in an extra wide width. The shoes are supportive and fit great. I look forward to buying more pairs!
I've ordered from Wydr three times now
I've ordered from Wydr three times now, and have been very happy with the shoes each time. I am a true size 6WW, and it's amazing how difficult it is to find shoes to fit! The platform soles mean the heels aren't actually as high, which takes the pressure off my knees, and I love the great foot support and cushioning in the soles. I did have to take the Stella platform sandals to my local shoe repair place and have them insert an elastic extension to the ankle strap, but that's not a complaint about the shoes. The only negative I can comment on is that I had ordered the Donna platform sandals with rush shipping, and they arrived several days late, which was very frustrating. But I have taken the lesson to allow extra shipping time, and I'm so happy with the shoes that I'm not going to hold the shipping issue against the company. My most recent purchase was the Rosie sandals, and I'm already getting plenty of use out of them. I was worried that the vegan leather would cause blisters, but so far, so good. Will probably be putting in another order any day now!
I took a chance after seeing Wydr…
I took a chance after seeing Wydr advertised on Instagram. I didn't think I had particularly wide feet but I prefer a wide toe box so I have been searching for wider fit shoes. The size chart was very detailed and help me see my foot measument fits perfectly in Wydr's size 9. I loved the style options available and think they're very trendy, unlike a lot of ortho-friendly brands. I ordered a pair of shoes, received them quickly, and was pleasantly surprised to see shoe inserts included. I'm glad they were, as I needed a little more space filled in the arch area of my foot for a comfortable fit. I wore my new shoes two days in a row with total comfort, no blisters, and a few compliments earned. These feel like a good value purchase and I will likely be a repeat customer.
Happy Customer
I ordered 3 pairs of sandals…2 are the same, just different colors. I absolutely love them! Very cute and comfortable. Definitely order a size down. I didn’t listen and had to return and re-order. However, customer service responded in a day and were helpful. Only thing that would be better is faster shipping!
I ordered shoes from Wydr Studios
I ordered shoes from Wydr Studios, order #37669. The package was delivered on June 4, 2026. The shoes did not fit, so I requested return labels on June 6, June 10, and June 12—well within the stated return window.
The shoes are unworn and in the original packaging, but I have received no response or return instructions. I am disappointed because I am simply trying to make a timely return and receive the refund promised under the company’s return policy.
I will update this review if Wydr provides the return label and resolves the refund promptly.

Antwoord van Wydr Studios
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