The Delivery Driver didn't ring bell or knock we were both in..left the 2 heavy pacels propped against the porch..Good job it wasn't raining..one box has some damage so just praying the unit is not da... Toon meer
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Lees wat reviewers zeggen
Received an email with an advisory time slot of between 12pm & 2pm. We were aware of several local road closures due to accidents and due to this did not arrive until about 3.40. The driver was a v... Toon meer
Delivery was slower than expected from the purchase company (8 days rather than the 2-3 working days quoted on their website). Driver arrived 2 hours after expected arrival time and wrist of all, left... Toon meer
Although can’t fault driver on delivery time and courtesy. I’m a bit perplexed about the fact he delivered a very large heavy rug but said he wasn’t allowed to put a foot over the threshold when I ask... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your B2C Carrier of Choice For Large and Non-Standard Freight. With over 25 years’ experience within the freight and logistics industry, XDP is a leading parcel and freight network, offering expert delivery services nationwide. We understand how important the final mile of your delivery is, that’s why we are there every step of the way. We advise all customers to download our mobile app available on App Store and Google Play (search XDP) where you can check updates of your delivery, arrange a delivery date and leave notifications for the driver.
Contactgegevens
Verenigd Koninkrijk
- xdp.co.uk
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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No problems
No problems, delivered within time specified and driver friendly and respectful.
I was at work when delivery arrived..so…
I was at work when delivery arrived..so fair play to the delivery team..they put my parcel over the gate and into my garden..I brought a gazebo and it weighs a ton..fair play lads..
Driver very fdiendly
Driver, very friendly and chatty and carried box through to the garden for me .
It says delivered but no one lives at…
It says delivered but no one lives at this address yet I changed the delivery address and date so I don't know where my goods are
Shambolic
I was expecting the delivery 30th April I got a text today which I didn't see whilst I was out at 1147 hrs on 22 April saying 2 bed bases would be delivered in the next 2 hours . I arrived home to find they had been dumped in my front garden ! . If I could give a zero or minus rating I would .
Delivery so badly damaged it’s…
Delivery so badly damaged it’s unbelievable think they must have just dropped it on every corner
Delivered ahead of my expected time
Delivered ahead of my expected time. Very efficient
Delivery very prompt.
Delivery very prompt and as said. The driver was very friendly and polite.
Delivered to the wrong postcode
Delivered to the wrong postcode. It’s essential for delivery drivers to check they are going to the correct address. The address your company has delivered my parcel to is at least 4 miles from me. I paid £14.99 for this inconvenience
box was very heavy
Very heavy box and Driver never wanted to lift it up 3 steps I am disabled and had to sruggle to bring it indoors
Excellent delivery
Excellent delivery, on time and delivered with care . Thanks
Part of my consignment hasn't arrived
Part of my consignment hasn't arrived, no contact number to call and a Live Chat system with nobody on it to Chat to.
Absolute shambles
Left with absolutely no idea where my parcel is.
Sofa
Arrived on time well packaged and helped put into hallway for me, very polite and friendly thankyou
Excellent communication and delivery
Excellent communication and delivery
This Company it’s a joke ‼️
This Company it’s a joke ‼️
They call a buzzer and leave everything outside. I’m by self with 2y old one and need carry 3 boxes upstairs
Bad experience.The driver puts the…
Bad experience.The driver puts the parcel and left.
It was supposed to be delivered to our doors not downstairs. It was a large item which I can't lift on my own. He just rang the bell and left. Very Rude!
Rude very unhelpful delivery driver.
Rude very unhelpful delivery driver.
I had a large package delivered and it was just dumped the full length of my door.
My request to move it was ignored and the driver just waved in a dismissive way and ignored my frequent requests for help.
As a disabled person with mobility issues I’m now literally locked in my home. This situation can not be resolved until my family come to assist after work this evening.
Delivered within the 2hr window
Not what I'd call great service
I was advised on the day of delivery that my large parcel was going to be delivered, not before the day so I could arrange to work from home! I had to make my excuses at work and drive home at lunch time! Then when the delivery did arrive, he just dumped it at the front door, took his photos and was walking away by the time I'd got to answer the door. The box was massive, I had to manoeuvre this in the house on my own with no help! Not what I'd call Great Service and not worth the £24.99 I had to pay for delivery...
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