XERIC WATCHES Reviews 

214
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 4 van de 5 sterren

I really am enjoying my Xeric watch. I got the Retroscope Jump Hour-mint ruby for $89. It is definitely a unique configuration of the minutes and hours. The only thing was I knowingly had to preord... Toon meer

Beoordeeld met 5 van de 5 sterren

The Vendetta II Automatic Wandering Hour with Vintage Mint Lume dial watch that I received is outstanding quality and the service I received was also outstanding throughout my purchase process. The de... Toon meer

Beoordeeld met 4 van de 5 sterren

Decent quality watch and quite appealing. I believe to be worth the price I paid with the promotion. A unique watch that definitely warranted conversation. Thought about purchasing a different model... Toon meer

Beoordeeld met 2 van de 5 sterren

Quality a bit low for the price, the hour markers in the wandering movement have play in them, which throws off the minute marker up to +/-2min at any given time. Slight shake of the wrist can cha... Toon meer

Bedrijfsgegevens

  1. Horlogefabrikant

Informatie afkomstig van verschillende externe bronnen

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

214 reviews

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4,1

Alle reviews

(214)

78 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

You have been warned!

The watch arrived well wrapped and that is the only good thing I can say about it.

On opening the package it was evident that this item was not new, but may have been a display model or a returned item, but had definitely seen better days. It was probably the last one on the shelf and left till last, for a good reason.

The actual box was a little grubby with what looked like possible greasy marks on it and signs of wear and tear and gave the impression that it had been opened quite a few times.

The biggest disappointment however, was the watch inside it's case. It wasn't clean, the back cover sticker edges were filled with what I can only assume was a mixture of dirt and fluff approximately 3mm in width around the entire circumference of it.

The watch had to be thoroughly cleaned before it looked like a product that should have actually been sent out to a customer.

Which is rather a shame as I was going to invest in more Xeric watches, but this has certainly put myself off from adding anymore to my collection at this time.

Now I understand why they have a non return policy. As they say, 'you only get what you pay for'.

Tbh I should have done a bit more research, as I noticed on this Trustpilot site that 39% of reviews gave them a 3 stars or less with 29% only giving 1 star.

You've been warned.

One disappointed customer

28 februari 2023
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Neil!

Sorry to hear you were disappointed with the model received. Our team has reached out a few times to see how we can assist you better and requested photos of the condition the watch was in. Are you able to respond to the emails? We're happy to assist you further.

Beoordeeld met 5 van de 5 sterren

It's a gorgeous and Valuable watch

It's a gorgeous watch! I bought this watch as a gift for my son's birthday. James Webb designed!

2 februari 2023
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hope you are still enjoying that wonderful NASA watch! Appreciate your support and review!

Beoordeeld met 5 van de 5 sterren

Impulse purchase but delighted

Made an impulse purchase during the holidays and am delighted with it. Easy online purchase experience and delivery was prompt even during a busy time.

17 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very high quality product with quick…

Very high quality product with quick shipping and very thorough tracking. Will definitely buy from Xeric Watches again! Very pleased with my purchase!!

24 december 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thanks, Nick! Hope you are still enjoying that purchase!

Beoordeeld met 5 van de 5 sterren

Une montre originale

Une montre originale, même si le cycle de 24 h et non 12 ne se justifie pas vraiment… Bon rapport originalité-qualité-prix!

2 januari 2023
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Thank you for supporting our business and leaving a review!

Beoordeeld met 5 van de 5 sterren

I love love the watch

I love love the watch. Will be getting another for sure. Can not stop showing it off since everyone asks about it.

27 december 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Nice! Be sure to post pics and tag us! We want to see customer photos too!

Beoordeeld met 3 van de 5 sterren

A bit more is needed.

So I like the idea of the watch.

The reason I did not give it a 5 star is because...

1- took longer than expected for the delivery, 2- when I try the watch for the first time since it has a curb built in to the back, it moves a lot and does not fit properly like some of my other watches.
3- I think if they improve the materials of the watch meaning the straps, it can make them feel like other better high-end watches. Of course try to give it a better sitting fit on the wrist. Of course I'm sure they are mindful of the price but maybe make something that can target the higher-end community people who enjoy watches.

The color is nice, the look is very nice. Over all is a nice watch to wear, last time I wore it people asked me questions about it, and a conversation over the movement and color is what I got so far. Over all is a cool watch. Will wait for the material and other things to be fixed to my liking. Will consider ordering another one, when that happens.

21 december 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thanks for your feedback! Always helps to hear it!

Beoordeeld met 5 van de 5 sterren

Original Watches - Great Company to order from

Xeric site was extremely easy to order through and shipping was very fast and tracking was great. Email customer support for question had a fast response to clear up any questions.

19 november 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Appreciate all the watch love and support, Paul!

Beoordeeld met 5 van de 5 sterren

Eye catching

Amazing, well crafted, eye catching and durable is how I would describe this watch l. I love it and had a great experience!

6 december 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thanks for dropping a review! Make sure to take a pic and tag us on FB, Insta etc. We'd love to see what the watch looks like in action!

Beoordeeld met 5 van de 5 sterren

NASA Homage

great looking watch, no complaints so far and have received many compliments

5 december 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Everyone loves NASA right!? Thanks so much for your purchase and support!

Beoordeeld met 5 van de 5 sterren

EVERYTHING was perfect!!

EVERYTHING was perfect!!! Perfect price (on sale), stock on hand, selection and delivery. All PERFECT!

And now that I have my first XERIC (Halograph-3 chrono, Oxblood & Blue), I'm already looking for #2!

17 november 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Right on! So glad everything worked out and you loved the purchase! Come check out our newest Kickstarter campaign!!! We just launched our Vendetta II!!!

Beoordeeld met 1 van de 5 sterren

Worst customer service!!!

Been almost 4 months and have not received my watch! Honestly should of just listen to the other reviewers and not shopped with them!!! Don't waste your time spending money on this cause you are just throwing your money away.

6 juli 2022
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

We are very sorry to hear that you haven't received your watch yet. Please note that if your order was a pre-order watch, we give our customers the opportunity to purchase those watches many months in advance for a discounted price. So shipping would take place many months after the purchase.

However, we think you might have submitted this review through the wrong business. We don't have any orders under your name. If this was under a different name or if you can provide us any additional information to find your order, please email our team at contact@xeric.com as soon as possible. We would be more than happy to review your order and delivery! Thanks!

Beoordeeld met 5 van de 5 sterren

Truly unique!

Truly unique, quality timepieces. Xeric has been on my radar for several years but it wasn't until a buddy of mine (fellow horology fan) purchased one (and he couldn't stop talking about it) admittedly this steered my excitement towards purchasing one for myself.

I tried the mystery quartz watch selection and couldn't be more pleased with the one I received. Love the moon phase, lume and that it's a limited edition model.
I totally would have selected this one, it's perfect to my tastes.

Granted, time acquisition is a tad difficult and the date window is really tough to see (deeply set, tiny circle, small font, cast shadow From the grill design) but let's be real here, the fun, novelty, and innovation is the star and purpose here.

True conversation pieces and fun to wear in a sea of classic conservative design brands. Great value for dollar proposition as well.

Had a wonderful experience and conversation via email with their team. Fast shipping! Do not hesitate! I think you'll be as pleased as we are.

11 oktober 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thank you for the feedback and review! Come check out our site for the current products and we also have a new Kickstarter project that launched this week!

Beoordeeld met 1 van de 5 sterren

Verry bad service.

Verry bad service.
Watch never received.
Fortunately i paid by PayPal and i have my money back.
Don t spend your time and money.

19 oktober 2022
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hello Laurent,

I'm sorry to hear that your package was not received. As previously mentioned, opening a chargeback or claim while your item is in transit will further delay the shipment, and could cause it to be returned to sender. The item was refused by your local customs and returned back to us. In the future, we are always happy to refund an order, or cancel prior to shipment if you prefer that option. Take care and please let us know if you have additional questions. We are happy to assist you at contact@xeric.com

Beoordeeld met 4 van de 5 sterren

Love the watch and the rapid execution…

Love the watch and the rapid execution of purchase and delivery.
Minor points - add a magnifier of the day/date. Any pair of eyes >40 will need it. A touch of lume on the dial would not hurt either. Very creative though - love the inventive way of telling time and the power reserve is great!

29 september 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Awww, thanks, Steve! We love creating unique timepieces! Appreciate the support!

Beoordeeld met 5 van de 5 sterren

Honestly an amazing watch

Honestly an amazing watch! I love the creativity and the color scheme. My wrist is really small so I have to put the clasp through one of the decorative big holes in the strap but when I do it fits and it stays so no complaints from me haha.

28 september 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thanks Evan! So glad you have been enjoying the watch!!!!

Beoordeeld met 5 van de 5 sterren

Beauty and ingenuity meet form and function.

I had admired the design of the Holograph II since I first saw it in 2013. I love mechanical watches and non traditional workings. This one intrigued me from the start. But I'm not made of money and it was always just a wish. In June of 22 they created a new run with new colors and the purple dial caught my eye. (my wife loves purple so I used that as part of my justification for buying it) It was also on sale so I had to buy it. It was released and shipped exactly when they said and arrived on time.
I love the watch, it is exactly what I was hoping for. It is very intriguing and a bit of a challenge to read but that is part of it's allure.
It is a fine addition to my meager collection but right up there with my favorites.

22 september 2022
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Yay, Dennis! It never hurts to get the wife's approval. The purple has been pretty well received! Feel free to send us photos too! We love featuring our customers shots on social media!

Beoordeeld met 5 van de 5 sterren

Amazing watch so wonderful.

Amazing watch so wonderful.
The communion between time and infinity

8 september 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thank you so much for leaving a review! So glad you are loving your order!

Beoordeeld met 1 van de 5 sterren

I'd give them 0 stars if I could

I'd give them 0 stars if I could, horrendous customer service and took nearly 4 months to arrive. Inadequate tracking of items and then the duty charge. Additional straps promised but never arrived - avoid at all cost

9 augustus 2022
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Terry! Sorry to hear about the issues with your order. Our team sent over an email regarding your order. You would need to apply any current promotions to your cart at checkout, prior to finalizing your order to receive discounts or additional free promotional items. We also offered a preorder discount that was not applied when you checked out. We're happy to refund back the original discount offer if you wanted to keep the watch. Or we can assist you with a full return/refund.

Unfortunately, this item was impacted my additional customs delays. Since we shipped from the US, international shipping also takes a little longer. Our apologies for those issues. Please check your email and let us know if you wanted the additional discount or return/refund option.

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